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Scheduling & Booking · head to head

Fresha vs Treatwell

Fresha logo

Fresha

Scheduling & Booking

Free salon and spa software

From
Free
Rated
-
Full reviewWebsite
Treatwell logo

Treatwell

Beauty & Salon

Beauty and wellness booking platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Fresha fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client; Treatwell treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • They diverge on capability: Fresha covers Online booking, Treatwell covers Online booking platform.

Where they differ

Only the attributes on which Fresha and Treatwell actually diverge.

Attributes where Fresha and Treatwell differ
AttributeFreshaTreatwell
Pricing modelfreetransaction
CategoryScheduling & BookingBeauty & Salon
Founded20152008

Identical on both: starting price (Free), free tier (Yes), platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fresha

  • Online booking
  • Client database
  • Point of sale
  • Inventory management
  • Staff scheduling
  • Marketing tools
  • Reports & analytics
  • Google Calendar

Only in Treatwell

  • Online booking platform
  • Business profile
  • Customer reviews
  • Payment processing
  • Mobile app
  • Analytics
  • Google
  • Ios support

Both cover

  • Appointment management
  • Instagram
  • Facebook
  • SSL encryption
  • GDPR compliant
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Fresha

  • Running appointment booking and point of sale for salons and spasnot Treatwell
  • Attracting new clients through the Fresha consumer marketplacenot Treatwell
  • Sending appointment reminders and marketing campaigns to clientsnot Treatwell

Treatwell

  • Listing a salon on the Treatwell consumer booking marketplacenot Fresha
  • Free salon calendar, POS and client records for freelancers and small teamsnot Fresha
  • Taking online prepaid bookings with daily payoutsnot Fresha

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fresha

  • Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
  • Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
  • Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
  • Team and Enterprise plans are quoted as custom rates with no published figure
  • Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
  • Enterprise pricing applies to businesses with 20 or more team members

Treatwell

  • Treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • Online prepayments carry an additional 2.5 percent processing fee plus VAT
  • All commissions and fees are subject to VAT on top of the quoted percentages
  • The commercial model depends on marketplace introductions: there is no commission on direct or social media bookings, so the software is free only where the salon brings its own clients

Pricing, plan by plan

Fresha

Free
  • FreeFree
    • Unlimited appointments
    • Unlimited staff
    • Online booking
  • Payments (Add-on)$2.19/transaction
    • Card payments
    • Contactless payments
    • Online payments
  • Marketing (Add-on)$0.01/message
    • Email campaigns
    • SMS marketing
    • Automated messages

Treatwell

Free
  • FreeFree
    • Online booking
    • Business profile
    • 25% commission
  • Premium$49/month
    • Everything in Free
    • 15% commission
    • Advanced analytics

Which should you pick?

Choose Fresha if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want client database.
Fresha review

Choose Treatwell if

  • You need online booking platform.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want business profile.
Treatwell review

Questions people ask

Is Fresha or Treatwell better?
Neither clearly leads. Fresha starts at Free and Treatwell at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fresha or Treatwell?
Fresha starts at Free and Treatwell at Free.
Does Fresha or Treatwell run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Fresha for free?
Both have a free tier, so you can try either at no cost before committing.
What is Fresha best used for?
Fresha is most often used for running appointment booking and point of sale for salons and spas, attracting new clients through the fresha consumer marketplace, sending appointment reminders and marketing campaigns to clients. Of those, running appointment booking and point of sale for salons and spas and attracting new clients through the fresha consumer marketplace are not what Treatwell is typically brought in for.
What can Fresha do that Treatwell cannot?
Fresha covers Online booking, Client database, Point of sale, Inventory management. Treatwell covers Online booking platform, Business profile, Customer reviews, Payment processing. Both handle Appointment management, Instagram, Facebook, SSL encryption.
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