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Scheduling & Booking · head to head

Fresha vs Milano

Fresha logo

Fresha

Scheduling & Booking

Free salon and spa software

From
Free
Rated
-
Full reviewWebsite
M

Milano

Beauty & Salon

Hair salon and beauty studio management software

From
$69/month
Rated
-
Full reviewWebsite

The short version

  • Only Fresha has a free tier, so it costs nothing to try first.
  • They diverge on capability: Fresha covers Online booking, Milano covers Appointment scheduling.

Where they differ

Only the attributes on which Fresha and Milano actually diverge.

Attributes where Fresha and Milano differ
AttributeFreshaMilano
Starting priceFree$69/month
Pricing modelfreesubscription
Free tierYesNo
CategoryScheduling & BookingBeauty & Salon
Founded20152014

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fresha

  • Online booking
  • Appointment management
  • Client database
  • Marketing tools
  • Reports & analytics
  • Google Calendar
  • Apple Calendar
  • Google Maps

Only in Milano

  • Appointment scheduling
  • Client profiles
  • Styling notes
  • Photo gallery
  • Ios support
  • Android support
  • English language support

Both cover

  • Point of sale
  • Inventory management
  • Staff scheduling
  • Instagram
  • Facebook
  • Stripe
  • SSL encryption
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Fresha

  • Running appointment booking and point of sale for salons and spasnot Milano
  • Attracting new clients through the Fresha consumer marketplacenot Milano
  • Sending appointment reminders and marketing campaigns to clientsnot Milano

Milano

  • Salon managementnot Fresha
  • Styling notesnot Fresha

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fresha

  • Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
  • Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
  • Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
  • Team and Enterprise plans are quoted as custom rates with no published figure
  • Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
  • Enterprise pricing applies to businesses with 20 or more team members

Milano

Nothing recorded yet. See the Milano review.

Pricing, plan by plan

Fresha

Free
  • FreeFree
    • Unlimited appointments
    • Unlimited staff
    • Online booking
  • Payments (Add-on)$2.19/transaction
    • Card payments
    • Contactless payments
    • Online payments
  • Marketing (Add-on)$0.01/message
    • Email campaigns
    • SMS marketing
    • Automated messages

Milano

$69/month
  • Essentials$69/month
    • Scheduling
    • Client profiles
    • Styling notes
  • Professional$139/month
    • Everything in Essentials
    • POS
    • Inventory

Which should you pick?

Choose Fresha if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want appointment management.
Fresha review

Choose Milano if

  • You need appointment scheduling.
  • You work on Web, Ios, Android.
  • You also want client profiles.
Milano review

Questions people ask

Is Fresha or Milano better?
Neither clearly leads. Fresha starts at Free and Milano at $69/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fresha or Milano?
Fresha has a free tier; the other does not. Paid plans start at Free for Fresha and $69/month for Milano.
Does Fresha or Milano run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Fresha for free?
Yes. Fresha has a free tier, so you can try it without paying. Milano starts at $69/month.
What is Fresha best used for?
Fresha is most often used for running appointment booking and point of sale for salons and spas, attracting new clients through the fresha consumer marketplace, sending appointment reminders and marketing campaigns to clients. Of those, running appointment booking and point of sale for salons and spas and attracting new clients through the fresha consumer marketplace are not what Milano is typically brought in for.
What can Fresha do that Milano cannot?
Fresha covers Online booking, Appointment management, Client database, Marketing tools. Milano covers Appointment scheduling, Client profiles, Styling notes, Photo gallery. Both handle Point of sale, Inventory management, Staff scheduling, Instagram.
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