Softwr

Maritime · head to head

Flexport vs ShipBob

Flexport logo

Flexport

Maritime

Global freight forwarding and supply chain platform

From
On request
Rated
-
Full reviewWebsite
ShipBob logo

ShipBob

Logistics

E-commerce fulfillment and logistics platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Flexport $5,000 monthly minimum fulfillment spend requirement excludes small and medium businesses; ShipBob no published pricing available; all costs require custom quote request
  • They diverge on capability: Flexport covers Freight forwarding, ShipBob covers Fulfillment services.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Flexport and ShipBob actually diverge.

Attributes where Flexport and ShipBob differ
AttributeFlexportShipBob
Pricing modelusage-basedUnknown
PlatformsWebWeb, API
CategoryMaritimeLogistics
Founded20132014

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Flexport

  • Freight forwarding
  • Supply chain visibility
  • Customs brokerage
  • NetSuite
  • SAP
  • QuickBooks

Only in ShipBob

  • Fulfillment services
  • Distributed warehousing
  • 2-day shipping
  • WooCommerce
  • BigCommerce
  • Klaviyo

Both cover

  • Inventory management
  • Shopify
  • Amazon
  • Web support
  • Mobile app support
  • Cloud-based support

What people use each for

The jobs each tool is most often brought in to do.

Flexport

  • International shippingnot ShipBob
  • Customs clearancenot ShipBob
  • Supply chain visibilitynot ShipBob
  • Freight managementnot ShipBob

ShipBob

  • E-commerce order fulfillment and logisticsnot Flexport
  • Multi-location inventory managementnot Flexport
  • 2-day shipping across continental United Statesnot Flexport
  • Global shipping to 250+ destinationsnot Flexport
  • B2B and marketplace order fulfillmentnot Flexport
  • Branded packaging and unboxing experiencesnot Flexport
  • Returns managementnot Flexport

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Flexport

  • $5,000 monthly minimum fulfillment spend requirement excludes small and medium businesses
  • Inconsistent customer service with reports of slow quote responses that delayed orders by up to two months
  • Hidden fees and additional charges beyond quoted prices reported by multiple customers
  • Quote-only pricing model makes budgeting difficult compared to published rate cards from competitors

ShipBob

  • No published pricing available; all costs require custom quote request
  • No free tier or free trial available

Pricing, plan by plan

Flexport

On request
  • StandardFree
    • Freight services
    • Basic visibility
    • Standard support
  • ProfessionalFree
    • Full visibility
    • Analytics
    • Priority support
  • EnterpriseFree
    • Custom solutions
    • API access
    • Dedicated team

ShipBob

On request

No published plan breakdown. See the ShipBob review.

Which should you pick?

Choose Flexport if

  • You need freight forwarding.
  • You also want supply chain visibility.
Flexport review

Choose ShipBob if

  • You need fulfillment services.
  • You work on Web, API.
  • You also want distributed warehousing.
ShipBob review

Questions people ask

Is Flexport or ShipBob better?
Neither clearly leads. Flexport starts at On request and ShipBob at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Flexport or ShipBob?
Flexport starts at On request and ShipBob at On request.
Does Flexport or ShipBob run on more platforms?
Flexport runs on Web. ShipBob runs on Web, API.
What is Flexport best used for?
Flexport is most often used for international shipping, customs clearance, supply chain visibility, freight management. Of those, international shipping and customs clearance are not what ShipBob is typically brought in for.
What can Flexport do that ShipBob cannot?
Flexport covers Freight forwarding, Supply chain visibility, Customs brokerage, NetSuite. ShipBob covers Fulfillment services, Distributed warehousing, 2-day shipping, WooCommerce. Both handle Inventory management, Shopify, Amazon, Web support.

Answered from the vendors’ own pages

Flexport: What is Flexport's minimum spend requirement?

As of January 2026, Flexport requires a $5,000 minimum monthly fulfillment spend, positioning the service toward mid-market and enterprise sellers.

Source
ShipBob: How much does ShipBob cost?

ShipBob uses quote-based pricing reflective of total fulfillment costs including inventory receiving, warehousing, picking, packing, and shipping. Specific pricing requires submitting a custom quote form with business details.

Source
Flexport: What shipping modes does Flexport support?

Flexport supports all modes of transport including air freight, ocean freight (FCL and LCL), truck, and rail. Services include ocean and air freight forwarding, customs brokerage, Amazon FBA prep, and omnichannel fulfillment.

Source
ShipBob: Is ShipBob software free?

Yes, ShipBob's software is completely free for all customers, as well as connecting all turnkey integrations. Customers only pay for fulfillment services and shipping costs.

Source
Flexport: Does Flexport offer fulfillment services?

Yes. Flexport provides omnichannel fulfillment services for Amazon, Walmart, eBay, and Shopify, plus Amazon FBA preparation at Flexport warehouses.

Source
ShipBob: What additional services can incur fees with ShipBob?

Additional fees apply for specialized services including kitting, B2B/wholesale orders, EDI compliance, returns processing, custom packaging storage, branded boxes, and any services beyond standard fulfillment.

Source
Flexport: How does Flexport pricing work?

Flexport uses quote-only pricing based on shipment lanes, volume commitments, and service tier. Pricing varies by route and service level, requiring direct consultation with sales for specific quotes.

Source
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