Softwr

Software · head to head

Flexport vs Freightos

Flexport logo

Flexport

Software

Global freight forwarding and supply chain platform

From
On request
Rated
-
Freightos logo

Freightos

Software

Digital freight marketplace and rates

From
Free
Rated
-

The short version

  • Only Freightos has a free tier, so it costs nothing to try first.
  • Each has a real cost: Flexport $5,000 monthly minimum fulfillment spend requirement excludes small and medium businesses; Freightos no pricing, fees or commissions are published anywhere on the pricing page
  • They diverge on capability: Flexport covers Freight forwarding, Freightos covers Instant quotes.

Where they differ

Only the attributes on which Flexport and Freightos actually diverge.

Attributes where Flexport and Freightos differ
AttributeFlexportFreightos
Starting priceOn requestFree
Pricing modelusage-basedfreemium
Free tierNoYes
PlatformsWebWeb, Api
Founded20132012

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Flexport

  • Freight forwarding
  • Supply chain visibility
  • Customs brokerage
  • Inventory management
  • NetSuite
  • SAP
  • QuickBooks
  • Shopify

Only in Freightos

  • Instant quotes
  • Online booking
  • Shipment tracking
  • Rate comparison
  • ERP systems
  • E-commerce platforms
  • TMS
  • Api support

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Flexport

  • International shippingnot Freightos
  • Customs clearancenot Freightos
  • Supply chain visibilitynot Freightos
  • Freight managementnot Freightos

Freightos

  • Comparing freight quotes from multiple forwarders in one placenot Flexport
  • Booking international freight online rather than by email quotenot Flexport

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Flexport

  • $5,000 monthly minimum fulfillment spend requirement excludes small and medium businesses
  • Inconsistent customer service with reports of slow quote responses that delayed orders by up to two months
  • Hidden fees and additional charges beyond quoted prices reported by multiple customers
  • Quote-only pricing model makes budgeting difficult compared to published rate cards from competitors

Freightos

  • No pricing, fees or commissions are published anywhere on the pricing page
  • Rates and costs are only visible after signing up to the platform

Pricing, plan by plan

Flexport

On request
  • StandardFree
    • Freight services
    • Basic visibility
    • Standard support
  • ProfessionalFree
    • Full visibility
    • Analytics
    • Priority support
  • EnterpriseFree
    • Custom solutions
    • API access
    • Dedicated team

Freightos

Free
  • Enterprise$500/month
    • Bulk pricing
    • API access
    • Custom integrations

Which should you pick?

Choose Flexport if

  • You need freight forwarding.
  • You also want supply chain visibility.

Choose Freightos if

  • You need instant quotes.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want online booking.

Questions people ask

Is Flexport or Freightos better?
Neither clearly leads. Flexport starts at On request and Freightos at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Flexport or Freightos?
Freightos has a free tier; the other does not. Paid plans start at On request for Flexport and Free for Freightos.
Does Flexport or Freightos run on more platforms?
Flexport runs on Web. Freightos runs on Web, Api.
Can I use Freightos for free?
Yes. Freightos has a free tier, so you can try it without paying. Flexport starts at On request.
What is Flexport best used for?
Flexport is most often used for international shipping, customs clearance, supply chain visibility, freight management. Of those, international shipping and customs clearance are not what Freightos is typically brought in for.
What can Flexport do that Freightos cannot?
Flexport covers Freight forwarding, Supply chain visibility, Customs brokerage, Inventory management. Freightos covers Instant quotes, Online booking, Shipment tracking, Rate comparison. Both handle Web support.

Answered from the vendors’ own pages

Flexport: What is Flexport's minimum spend requirement?

As of January 2026, Flexport requires a $5,000 minimum monthly fulfillment spend, positioning the service toward mid-market and enterprise sellers.

Source
Flexport: What shipping modes does Flexport support?

Flexport supports all modes of transport including air freight, ocean freight (FCL and LCL), truck, and rail. Services include ocean and air freight forwarding, customs brokerage, Amazon FBA prep, and omnichannel fulfillment.

Source
Flexport: Does Flexport offer fulfillment services?

Yes. Flexport provides omnichannel fulfillment services for Amazon, Walmart, eBay, and Shopify, plus Amazon FBA preparation at Flexport warehouses.

Source
Flexport: How does Flexport pricing work?

Flexport uses quote-only pricing based on shipment lanes, volume commitments, and service tier. Pricing varies by route and service level, requiring direct consultation with sales for specific quotes.

Source

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