Softwr

Maritime · head to head

FourKites vs ShipBob

FourKites logo

FourKites

Maritime

Real-time supply chain visibility

From
$2000/month
Rated
-
Full reviewWebsite
ShipBob logo

ShipBob

Logistics

E-commerce fulfillment and logistics platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FourKites no pricing plans or costs published. FourKites operates an Outcome-as-a-Service model and does not publish standard seat-based pricing; ShipBob no published pricing available; all costs require custom quote request
  • They diverge on capability: FourKites covers Real-time tracking, ShipBob covers Fulfillment services.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which FourKites and ShipBob actually diverge.

Attributes where FourKites and ShipBob differ
AttributeFourKitesShipBob
Starting price$2000/monthOn request
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, Android, ApiWeb, API
CategoryMaritimeLogistics

Identical on both: free tier (No), user rating (Not yet rated), founded (2014).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FourKites

  • Real-time tracking
  • Predictive ETAs
  • Exception alerts
  • Yard management
  • TMS platforms
  • ERP systems
  • WMS
  • Ios support

Only in ShipBob

  • Fulfillment services
  • Inventory management
  • Distributed warehousing
  • 2-day shipping
  • Shopify
  • Amazon
  • WooCommerce
  • BigCommerce

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

FourKites

  • Automating carrier status inquiries in customer service chat and emailnot ShipBob
  • Creating shipments automatically from supplier documents and linking to POsnot ShipBob
  • Scheduling dock appointments and rescheduling based on shipment ETAsnot ShipBob
  • Resolving shipment inquiry questions automatically without escalationnot ShipBob
  • Collecting missing proof-of-delivery documents across multiple channelsnot ShipBob

ShipBob

  • E-commerce order fulfillment and logisticsnot FourKites
  • Multi-location inventory managementnot FourKites
  • 2-day shipping across continental United Statesnot FourKites
  • Global shipping to 250+ destinationsnot FourKites
  • B2B and marketplace order fulfillmentnot FourKites
  • Branded packaging and unboxing experiencesnot FourKites
  • Returns managementnot FourKites

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FourKites

  • No pricing plans or costs published. FourKites operates an Outcome-as-a-Service model and does not publish standard seat-based pricing
  • Pricing requires direct contact with sales and personalized consultation

ShipBob

  • No published pricing available; all costs require custom quote request
  • No free tier or free trial available

Pricing, plan by plan

FourKites

$2000/month
  • Professional$5000/month
    • Multi-modal tracking
    • Predictive ETAs
    • Analytics

ShipBob

On request

No published plan breakdown. See the ShipBob review.

Which should you pick?

Choose FourKites if

  • You need real-time tracking.
  • You work on Web, Ios, Android, Api.
  • You also want predictive etas.
FourKites review

Choose ShipBob if

  • You need fulfillment services.
  • You work on Web, API.
  • You also want inventory management.
ShipBob review

Questions people ask

Is FourKites or ShipBob better?
Neither clearly leads. FourKites starts at $2000/month and ShipBob at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FourKites or ShipBob?
FourKites starts at $2000/month and ShipBob at On request.
Does FourKites or ShipBob run on more platforms?
FourKites runs on Web, Ios, Android, Api. ShipBob runs on Web, API.
What is FourKites best used for?
FourKites is most often used for automating carrier status inquiries in customer service chat and email, creating shipments automatically from supplier documents and linking to pos, scheduling dock appointments and rescheduling based on shipment etas, resolving shipment inquiry questions automatically without escalation. Of those, automating carrier status inquiries in customer service chat and email and creating shipments automatically from supplier documents and linking to pos are not what ShipBob is typically brought in for.
What can FourKites do that ShipBob cannot?
FourKites covers Real-time tracking, Predictive ETAs, Exception alerts, Yard management. ShipBob covers Fulfillment services, Inventory management, Distributed warehousing, 2-day shipping. Both handle Web support.

Answered from the vendors’ own pages

FourKites: What is FourKites' pricing model?

FourKites operates an Outcome-as-a-Service model rather than traditional seat-based pricing. The company states: 'We do not sell seats. We replace work.'

Source
ShipBob: How much does ShipBob cost?

ShipBob uses quote-based pricing reflective of total fulfillment costs including inventory receiving, warehousing, picking, packing, and shipping. Specific pricing requires submitting a custom quote form with business details.

Source
FourKites: How do I get FourKites pricing?

FourKites does not publish pricing on their website. Customers must contact their sales team through 'Talk to an Outcome Advisor' calls-to-action or contact forms to discuss implementation and pricing.

Source
ShipBob: Is ShipBob software free?

Yes, ShipBob's software is completely free for all customers, as well as connecting all turnkey integrations. Customers only pay for fulfillment services and shipping costs.

Source
ShipBob: What additional services can incur fees with ShipBob?

Additional fees apply for specialized services including kitting, B2B/wholesale orders, EDI compliance, returns processing, custom packaging storage, branded boxes, and any services beyond standard fulfillment.

Source
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