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AI · head to head

Fathom vs Neptune.ai

Fathom logo

Fathom

AI

Free AI meeting assistant

From
Free
Free plan
Yes
Full reviewWebsite
Neptune.ai logo

Neptune.ai

Machine Learning

Metadata store for MLOps

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Each has a real cost: Fathom team plan requires minimum 2 users; cannot purchase single seat at team pricing; Neptune.ai free tier limited to 100 hours per month, exhausted quickly with serious ML work
  • They diverge on capability: Fathom covers Auto-recording, Neptune.ai covers Experiment tracking.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Fathom and Neptune.ai actually diverge.

Attributes where Fathom and Neptune.ai differ
AttributeFathomNeptune.ai
PlatformsWeb, Zoom, Google Meet, Microsoft TeamsWeb, Self-hosted
CategoryAIMachine Learning
Founded20202017

Identical on both: starting price (Free), pricing model (Unknown), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fathom

  • Auto-recording
  • AI summaries
  • Transcription
  • Highlight clips
  • Zoom
  • Google Meet
  • HubSpot
  • Salesforce

Only in Neptune.ai

  • Experiment tracking
  • Model registry
  • Metadata logging
  • Comparison views
  • Custom dashboards
  • PyTorch
  • TensorFlow
  • Keras

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Fathom

  • AI-powered meeting transcription and automatic note-taking for sales teams and professionalsnot Neptune.ai
  • Meeting analysis with AI scorecards and action item generation that syncs to CRMsnot Neptune.ai

Neptune.ai

  • Machine learningnot Fathom
  • Data analysisnot Fathom
  • Model trainingnot Fathom
  • Predictive analyticsnot Fathom

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fathom

  • Team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • CRM field sync and deal view summaries available only on Business plan ($34/user/month) and above

Neptune.ai

  • Free tier limited to 100 hours per month, exhausted quickly with serious ML work
  • Lacks hyperparameter sweeps compared to Weights and Biases
  • No pipeline orchestration or broader MLOps lifecycle management
  • Dashboard visualization limitations - automatic resizing affects visualization order and size
  • Cloud-based SaaS only (as of last available service) requires internet connectivity

Pricing, plan by plan

Fathom

Free

No published plan breakdown. See the Fathom review.

Neptune.ai

Free

No published plan breakdown. See the Neptune.ai review.

Which should you pick?

Choose Fathom if

  • You need auto-recording.
  • You want to start without paying.
  • You work on Web, Zoom, Google Meet, Microsoft Teams.
  • You also want ai summaries.
Fathom review

Choose Neptune.ai if

  • You need experiment tracking.
  • You want to start without paying.
  • You work on Web, Self-hosted.
  • You also want model registry.
Neptune.ai review

Questions people ask

Is Fathom or Neptune.ai better?
Neither clearly leads. Fathom starts at Free and Neptune.ai at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fathom or Neptune.ai?
Fathom starts at Free and Neptune.ai at Free.
Does Fathom or Neptune.ai run on more platforms?
Fathom runs on Web, Zoom, Google Meet, Microsoft Teams. Neptune.ai runs on Web, Self-hosted.
Can I use Fathom for free?
Both have a free tier, so you can try either at no cost before committing.
What is Fathom best used for?
Fathom is most often used for ai-powered meeting transcription and automatic note-taking for sales teams and professionals, meeting analysis with ai scorecards and action item generation that syncs to crms. Of those, ai-powered meeting transcription and automatic note-taking for sales teams and professionals and meeting analysis with ai scorecards and action item generation that syncs to crms are not what Neptune.ai is typically brought in for.
What can Fathom do that Neptune.ai cannot?
Fathom covers Auto-recording, AI summaries, Transcription, Highlight clips. Neptune.ai covers Experiment tracking, Model registry, Metadata logging, Comparison views. Both handle Web support.

Answered from the vendors’ own pages

Fathom: What is the most affordable paid plan for individuals, and what does it include?

Fathom Premium costs $20 per month (or $16 per month billed annually). It includes advanced summaries, action items, and a conversational AI assistant, in addition to the features in the free plan.

Source
Neptune.ai: Does Neptune.ai support self-hosting?

Yes. Neptune can be self-hosted on a Kubernetes cluster with ClickHouse, MySQL, and Redis dependencies, allowing organizations to maintain full data control.

Source
Fathom: What is included in Fathom's free plan?

The free plan includes unlimited recordings, transcriptions, AI summaries, clips, and playlists at no cost forever.

Source
Neptune.ai: What machine learning frameworks does Neptune integrate with?

Neptune integrates with PyTorch, TensorFlow, Keras, scikit-learn, XGBoost, LightGBM, Hugging Face Transformers, and Optuna for hyperparameter optimization.

Source
Fathom: How much does the Team plan cost per user, and what features does it add?

The Team plan costs $19 per month per user (minimum 2 users, or $15 per month annually). It includes everything from Premium plus global search, collaboration features, and team playlists.

Source
Neptune.ai: What is the cost for a team of 10 data scientists?

Neptune's Team plan costs $49 per user per month, resulting in $490/month for 10 users, comparable to Weights and Biases at $50/user.

Source
Fathom: What trial or guarantee is available before committing to a paid plan?

All paid plans offer a 90-day guarantee to test features risk-free.

Source
Neptune.ai: When is Neptune.ai shutting down?

Neptune.ai is shutting down its external SaaS service on March 5, 2026, following its acquisition by OpenAI in December 2025. Customers must export and migrate data before that date.

Source
Fathom: Does Fathom offer free or discounted plans for startups or nonprofits?

Yes, qualified portfolio companies get up to 2 years free, and nonprofits can apply for 10 free seats.

Source
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