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ERP · head to head

Epicor vs Softeon

Epicor logo

Epicor

ERP

A portfolio of separately acquired ERP products, not one system

From
$750/month
Rated
-
Full reviewWebsite
Softeon logo

Softeon

Logistics

Warehouse management and execution for complex distribution networks

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epicor epicor is a portfolio of separately acquired products rather than one system, so reviews, references and analyst coverage about Epicor as a brand can be misleading about the specific product you are being sold.; Softeon lower brand recognition than Manhattan, Blue Yonder or SAP, which is a genuine obstacle in enterprise procurement regardless of capability
  • They diverge on capability: Epicor covers Kinetic, Softeon covers Warehouse management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Epicor and Softeon actually diverge.

Attributes where Epicor and Softeon differ
AttributeEpicorSofteon
Starting price$750/monthOn request
Pricing modelsubscriptionquote
PlatformsCloud, On-premise, HybridWeb, On-premise, Cloud
CategoryERPLogistics
Founded1972Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epicor

  • Kinetic
  • Prophet 21
  • Eclipse
  • BisTrack
  • Cloud deployment
  • Extensibility tooling
  • Manufacturing execution
  • Industry compliance

Only in Softeon

  • Warehouse management
  • Warehouse execution
  • Distributed order management
  • Configuration over customisation
  • Automation integration
  • Regulated distribution

What people use each for

The jobs each tool is most often brought in to do.

Epicor

  • A discrete manufacturer moving off spreadsheets and an accounting package onto a system that models routings and job costsnot Softeon
  • A wholesale distributor whose pricing, rebate and purchasing rules exceed what a general ERP handles without customisationnot Softeon
  • An electrical or plumbing distributor needing counter sales and trade-specific workflow out of the boxnot Softeon
  • A building materials dealer needing yard operations, delivery scheduling and configured product ordering in one systemnot Softeon

Softeon

  • Distribution networks where a failed WMS go-live has physical consequencesnot Epicor
  • Regulated food and pharmaceutical distribution needing lot and expiry controlnot Epicor
  • Operations integrating warehouse automation with execution softwarenot Epicor
  • Companies replacing a heavily customised legacy WMS they can no longer upgradenot Epicor

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epicor

  • Epicor is a portfolio of separately acquired products rather than one system, so reviews, references and analyst coverage about Epicor as a brand can be misleading about the specific product you are being sold.
  • The products are highly customisable and are routinely customised, and heavily customised installations become expensive to upgrade, which is why long-standing customers frequently run versions several releases behind current.
  • Cloud delivery is single-tenant hosting rather than multi-tenant SaaS, so you still own an upgrade decision and the regression testing that comes with it, and buyers who expected the SaaS model of no upgrades are surprised.
  • Sales and delivery run through a mix of direct staff and partners depending on product and region, so accountability for a failed implementation can be genuinely ambiguous unless it is fixed in the contract before signature.
  • The strongest coverage is in North American manufacturing and distribution, so an international group needing statutory compliance and local support across many countries has to test that coverage carefully rather than assume it.

Softeon

  • Lower brand recognition than Manhattan, Blue Yonder or SAP, which is a genuine obstacle in enterprise procurement regardless of capability
  • Pricing and implementation cost are entirely quote-based with no public reference points
  • The buyer profile is narrow: it is aimed at complex distribution, and simpler operations will pay for depth they never use
  • Smaller partner ecosystem than the market leaders, so implementation resources are more concentrated
  • Public documentation is thin compared with vendors that publish extensively, making pre-sales research harder

Pricing, plan by plan

Epicor

$750/month
  • Starter$750/month
    • Core ERP
    • Manufacturing
    • Financial management
  • Professional$1500/month
    • Advanced ERP
    • Advanced CRM
    • Analytics

Softeon

On request
  • Softeon WMS$undefined/year
    • Warehouse management
    • Warehouse execution
    • Distributed order management

Which should you pick?

Choose Epicor if

  • You need kinetic.
  • You work on Cloud, On-premise, Hybrid.
  • You also want prophet 21.
Epicor review

Choose Softeon if

  • You need warehouse management.
  • You work on Web, On-premise, Cloud.
  • You also want warehouse execution.
Softeon review

Questions people ask

Is Epicor or Softeon better?
Neither clearly leads. Epicor starts at $750/month and Softeon at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epicor or Softeon?
Epicor starts at $750/month and Softeon at On request.
Does Epicor or Softeon run on more platforms?
Epicor runs on Cloud, On-premise, Hybrid. Softeon runs on Web, On-premise, Cloud.
What is Epicor best used for?
Epicor is most often used for a discrete manufacturer moving off spreadsheets and an accounting package onto a system that models routings and job costs, a wholesale distributor whose pricing, rebate and purchasing rules exceed what a general erp handles without customisation, an electrical or plumbing distributor needing counter sales and trade-specific workflow out of the box, a building materials dealer needing yard operations, delivery scheduling and configured product ordering in one system. Of those, a discrete manufacturer moving off spreadsheets and an accounting package onto a system that models routings and job costs and a wholesale distributor whose pricing, rebate and purchasing rules exceed what a general erp handles without customisation are not what Softeon is typically brought in for.
What can Epicor do that Softeon cannot?
Epicor covers Kinetic, Prophet 21, Eclipse, BisTrack. Softeon covers Warehouse management, Warehouse execution, Distributed order management, Configuration over customisation.

Answered from the vendors’ own pages

Epicor: Which Epicor product am I actually being sold?

Ask explicitly, by name. Kinetic, Prophet 21, Eclipse and BisTrack are different systems with different roadmaps. Then ask for references on that specific product, in your industry, at your size.

Softeon: What makes Softeon different from other WMS vendors?

Its claim is delivery reliability rather than feature superiority, backed by a published record of implementations going live on time. In a market where WMS overruns are normal, that is the pitch.

Epicor: Is Epicor Kinetic a true SaaS product?

It is delivered as a hosted single-tenant service on Azure. You get vendor-managed infrastructure, but you do not get the multi-tenant model where the vendor upgrades everyone at once and no upgrade project exists.

Softeon: Configuration or customisation?

Configuration-driven by design. That is worth verifying in detail, because customised warehouse systems are the ones that become impossible to upgrade or replace later.

Epicor: How much should I customise?

Less than you will want to. Every modification is something to retest and potentially rework at each upgrade, and the accumulation of them is the main reason customers get stranded on old versions. Push hard on whether a requirement is genuinely a differentiator before building for it.

Softeon: What does it cost?

Not published. Enterprise annual licensing plus implementation, quoted on scope.

Epicor: Direct or partner implementation?

Both exist. The partner's track record on your product and industry matters more than the vendor's, so ask who will staff the project, request their references, and put named staff into the statement of work.

Softeon: Does it handle warehouse automation?

Yes, warehouse execution and automation integration are core rather than bolted on, which is the main reason it appears on shortlists with automation vendors.

Softeon: Is it right for a single small warehouse?

No. The capability is aimed at complex, high-volume distribution, and a single simple site will not repay the implementation.

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