Logging · head to head
Elasticsearch Service vs Graylog
The short version
- Each has a real cost: Elasticsearch Service the 99.95 percent monthly uptime SLA applies only to the Platinum and Enterprise subscription tiers; Graylog graylog Enterprise starts at $15,000 per year and Graylog Security at $18,000 per year, priced by daily volume or annual consumption
- They diverge on capability: Elasticsearch Service covers Scalability, Graylog covers Log aggregation.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Elasticsearch Service and Graylog actually diverge.
| Attribute | Elasticsearch Service | Graylog |
|---|---|---|
| Pricing model | usage-based | open-source |
Identical on both: starting price (Free), free tier (Yes), platforms (Web, Api), user rating (Not yet rated), category (Logging), founded (2011).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Elasticsearch Service
- Scalability
- High availability
- Security
Only in Graylog
- Log aggregation
- Parsing and extraction
- Real-time analytics
Both cover
- Full-text search
- API
- Webhooks
- REST
- Web support
- Api support
What people use each for
The jobs each tool is most often brought in to do.
Elasticsearch Service
- Managed Elasticsearch without running the clusternot Graylog
- Log and observability data storage and searchnot Graylog
- Full-text search behind an applicationnot Graylog
- Deployments needing a specific cloud region across AWS, Azure or GCPnot Graylog
Graylog
- Log aggregation and analysis for SecOps teamsnot Elasticsearch Service
- IT and DevOps monitoring and troubleshootingnot Elasticsearch Service
- Enterprise security event monitoringnot Elasticsearch Service
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Elasticsearch Service
- The 99.95 percent monthly uptime SLA applies only to the Platinum and Enterprise subscription tiers
- Serverless does not yet support traffic filtering, cross-project search or bring-your-own-key encryption
- Serverless runs on AWS, GCP and Azure only, against 60 regions for the hosted option
- Per-unit prices are not published; hosted is resource-based and serverless usage-based
Graylog
- Graylog Enterprise starts at $15,000 per year and Graylog Security at $18,000 per year, priced by daily volume or annual consumption
- Correlation engine, scheduled and custom reports, compliance reports and teams management are Enterprise-only
- Data tiering across hot, warm and archive storage is an Enterprise feature, not available in Graylog Open
- Graylog Open carries community support only; professional support requires a paid edition
- UEBA anomaly detection, Sigma rules, MITRE ATT&CK alignment and SOAR automation are limited to Graylog Security
Pricing, plan by plan
Elasticsearch Service
Free- FreeFree
- Full-text search
- Scalability
- High availability
Graylog
Free- FreeFree
- Log aggregation
- Full-text search
- Parsing and extraction
Which should you pick?
Choose Elasticsearch Service if
- You need scalability.
- You want to start without paying.
- You work on Web, Api.
- You also want high availability.
Choose Graylog if
- You need log aggregation.
- You want to start without paying.
- You work on Web, Api.
- You also want parsing and extraction.
Questions people ask
- Is Elasticsearch Service or Graylog better?
- Neither clearly leads. Elasticsearch Service starts at Free and Graylog at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Elasticsearch Service or Graylog?
- Elasticsearch Service starts at Free and Graylog at Free.
- Does Elasticsearch Service or Graylog run on more platforms?
- Both run on Web, Api, so platform support will not decide this one for you.
- Can I use Elasticsearch Service for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Elasticsearch Service best used for?
- Elasticsearch Service is most often used for managed elasticsearch without running the cluster, log and observability data storage and search, full-text search behind an application, deployments needing a specific cloud region across aws, azure or gcp. Of those, managed elasticsearch without running the cluster and log and observability data storage and search are not what Graylog is typically brought in for.
- What can Elasticsearch Service do that Graylog cannot?
- Elasticsearch Service covers Scalability, High availability, Security. Graylog covers Log aggregation, Parsing and extraction, Real-time analytics. Both handle Full-text search, API, Webhooks, REST.
Answered from the vendors’ own pages
Elasticsearch Service: What pricing models does Elasticsearch Service offer?
Elasticsearch Service offers Hosted pricing based on resources (monthly or prepaid options) and Serverless pricing based on usage (monthly or prepaid options). Specific rates are not published on this page.
SourceGraylog: Does Graylog have a free version?
Yes. Graylog Open is a free, open-source option for collecting, storing, searching, and analyzing log data. However, it includes only community support.
SourceElasticsearch Service: Is a free trial available for Elasticsearch Service?
Yes, Elasticsearch Service offers a free trial. Users can start a trial by registering at cloud.elastic.co/registration, though the specific trial duration is not published on the landing page.
SourceGraylog: How much does Graylog Enterprise cost?
Graylog Enterprise pricing starts at $15,000/year based on daily log volume or annual data consumption. Exact pricing requires contacting sales.
SourceElasticsearch Service: Does Elasticsearch Service support automatic scaling and cost management?
Yes. Elasticsearch Service includes searchable snapshots to reduce cold data costs, data tiering to keep hot data fast while reducing storage costs, and autoscaling to optimize resource utilization.
SourceGraylog: What is the difference between Graylog Enterprise and Security editions?
Graylog Security starts at $18,000/year and includes advanced threat detection capabilities beyond the Enterprise edition. Both include technical support.
SourceElasticsearch Service: What encryption options does Elasticsearch Service provide?
Elasticsearch Service supports Bring Your Own Key (BYOK) encryption and PrivateLink for secure data routing, though explicit data ownership terms are not specified on this page.
SourceRelated pages
More on Elasticsearch Service
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