Software · head to head
Elastic APM vs Papertrail
The short version
- Each has a real cost: Elastic APM pricing is not published on the product page; cost follows the underlying Elastic deployment rather than being quoted per host or per service; Papertrail log Observability starts at $5.00 per GB per month
- They diverge on capability: Elastic APM covers Performance monitoring, Papertrail covers Log aggregation.
Where they differ
Only the attributes on which Elastic APM and Papertrail actually diverge.
| Attribute | Elastic APM | Papertrail |
|---|---|---|
| Pricing model | open-source | subscription |
Identical on both: starting price (Free), free tier (Yes), platforms (Web, Api), user rating (Not yet rated), category (Unknown), founded (2011).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Elastic APM
- Performance monitoring
- Error tracking
- Transaction tracing
- Custom metrics
Only in Papertrail
- Log aggregation
- Real-time tail
- Saved searches
- System alerts
Both cover
- API
- Webhooks
- REST
- Web support
- Api support
What people use each for
The jobs each tool is most often brought in to do.
Elastic APM
- Distributed tracing across microservicesnot Papertrail
- Auto-instrumenting Java, .NET, Python, Go, Node.js, Ruby, PHP and C++ servicesnot Papertrail
- OpenTelemetry-native collection through the Elastic distributionsnot Papertrail
- Correlating latency and errors with machine learningnot Papertrail
- Monitoring LLM calls alongside application tracesnot Papertrail
Papertrail
- Aggregating syslog and application logs from many hosts into one searchable streamnot Elastic APM
- Tail-and-search style troubleshooting during incidentsnot Elastic APM
- Long-term log archiving to Amazon S3 for later analysisnot Elastic APM
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Elastic APM
- Pricing is not published on the product page; cost follows the underlying Elastic deployment rather than being quoted per host or per service
- Self-managed deployment means running and scaling Elasticsearch yourself
- Serverless does not carry every capability the hosted option does
Papertrail
- Log Observability starts at $5.00 per GB per month
- Usage beyond the plan volume is billed at a 30% higher price per GB and is capped at 200% extra
- Transferred volume is measured as message length plus 50 bytes of metadata per message, so metadata counts against the quota
Pricing, plan by plan
Elastic APM
Free- FreeFree
- Performance monitoring
- Error tracking
- Transaction tracing
Papertrail
Free- FreeFree
- Log aggregation
- Real-time tail
- Saved searches
Which should you pick?
Choose Elastic APM if
- You need performance monitoring.
- You want to start without paying.
- You work on Web, Api.
- You also want error tracking.
Choose Papertrail if
- You need log aggregation.
- You want to start without paying.
- You work on Web, Api.
- You also want real-time tail.
Questions people ask
- Is Elastic APM or Papertrail better?
- Neither clearly leads. Elastic APM starts at Free and Papertrail at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Elastic APM or Papertrail?
- Elastic APM starts at Free and Papertrail at Free.
- Does Elastic APM or Papertrail run on more platforms?
- Both run on Web, Api, so platform support will not decide this one for you.
- Can I use Elastic APM for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Elastic APM best used for?
- Elastic APM is most often used for distributed tracing across microservices, auto-instrumenting java, .net, python, go, node.js, ruby, php and c++ services, opentelemetry-native collection through the elastic distributions, correlating latency and errors with machine learning. Of those, distributed tracing across microservices and auto-instrumenting java, .net, python, go, node.js, ruby, php and c++ services are not what Papertrail is typically brought in for.
- What can Elastic APM do that Papertrail cannot?
- Elastic APM covers Performance monitoring, Error tracking, Transaction tracing, Custom metrics. Papertrail covers Log aggregation, Real-time tail, Saved searches, System alerts. Both handle API, Webhooks, REST, Web support.
Related pages
More on Elastic APM
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