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CloudWatch vs Papertrail

CloudWatch logo

CloudWatch

Logging

AWS Monitoring and Observability

From
Free
Rated
-
Full reviewWebsite
Papertrail logo

Papertrail

Logging

Cloud-Hosted Log Management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CloudWatch the free tier covers 5 GB of log ingestion and 10 custom metrics a month, after which log ingestion is $0.50 per GB from 5 to 30 GB; Papertrail log Observability starts at $5.00 per GB per month
  • They diverge on capability: CloudWatch covers Metrics collection, Papertrail covers Real-time tail.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CloudWatch and Papertrail actually diverge.

Attributes where CloudWatch and Papertrail differ
AttributeCloudWatchPapertrail
Pricing modelusage-basedsubscription
Founded20062011

Identical on both: starting price (Free), free tier (Yes), platforms (Web, Api), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CloudWatch

  • Metrics collection
  • Dashboards
  • Alarms and notifications

Only in Papertrail

  • Real-time tail
  • Saved searches
  • System alerts

Both cover

  • Log aggregation
  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

CloudWatch

  • Metrics and log collection for AWS workloadsnot Papertrail
  • Alarming on thresholds across AWS servicesnot Papertrail
  • Querying logs with Logs Insightsnot Papertrail
  • Live tailing logs during an incidentnot Papertrail
  • Distributed tracing alongside X-Raynot Papertrail

Papertrail

  • Aggregating syslog and application logs from many hosts into one searchable streamnot CloudWatch
  • Tail-and-search style troubleshooting during incidentsnot CloudWatch
  • Long-term log archiving to Amazon S3 for later analysisnot CloudWatch

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CloudWatch

  • The free tier covers 5 GB of log ingestion and 10 custom metrics a month, after which log ingestion is $0.50 per GB from 5 to 30 GB
  • Custom metrics are $0.30 each for the first 10,000, so instrumenting broadly gets expensive before volume discounts apply
  • Each custom dashboard beyond the free three is $3 a month
  • Alarms are billed at $0.10 per alarm metric a month, with high-resolution alarms costing more
  • Log storage beyond the free 5 GB is $0.03 per GB per month on top of the ingestion charge

Papertrail

  • Log Observability starts at $5.00 per GB per month
  • Usage beyond the plan volume is billed at a 30% higher price per GB and is capped at 200% extra
  • Transferred volume is measured as message length plus 50 bytes of metadata per message, so metadata counts against the quota

Pricing, plan by plan

CloudWatch

Free
  • Pay-as-you-goFree
    • Logs ingestion: $0.50/GB (first 5GB free), down to $0.05/GB at scale
    • Logs storage: $0.03/GB/month
    • Live Tail: $0.01/minute after 1,800 free minutes
  • Free tierFree
    • 5GB logs ingestion per month
    • 10 custom metrics
    • 3 custom dashboards

Papertrail

Free
  • FreeFree
    • Log aggregation
    • Real-time tail
    • Saved searches

Which should you pick?

Choose CloudWatch if

  • You need metrics collection.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want dashboards.
CloudWatch review

Choose Papertrail if

  • You need real-time tail.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want saved searches.
Papertrail review

Questions people ask

Is CloudWatch or Papertrail better?
Neither clearly leads. CloudWatch starts at Free and Papertrail at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CloudWatch or Papertrail?
CloudWatch starts at Free and Papertrail at Free.
Does CloudWatch or Papertrail run on more platforms?
Both run on Web, Api, so platform support will not decide this one for you.
Can I use CloudWatch for free?
Both have a free tier, so you can try either at no cost before committing.
What is CloudWatch best used for?
CloudWatch is most often used for metrics and log collection for aws workloads, alarming on thresholds across aws services, querying logs with logs insights, live tailing logs during an incident. Of those, metrics and log collection for aws workloads and alarming on thresholds across aws services are not what Papertrail is typically brought in for.
What can CloudWatch do that Papertrail cannot?
CloudWatch covers Metrics collection, Dashboards, Alarms and notifications. Papertrail covers Real-time tail, Saved searches, System alerts. Both handle Log aggregation, API, Webhooks, REST.

Answered from the vendors’ own pages

CloudWatch: How much does Amazon CloudWatch cost?

CloudWatch uses pay-as-you-go pricing with no upfront commitment. Logs ingestion costs $0.50/GB (first 5GB free), logs storage is $0.03/GB/month, custom metrics cost $0.30/metric/month (first 10,000), custom dashboards are $3/month, and standard alarms are $0.10/metric/month.

Source
CloudWatch: Does CloudWatch offer a free tier?

Yes, CloudWatch free tier includes 5GB logs ingestion, 10 custom metrics, 3 custom dashboards, and 10 alarm metrics per month at no charge. Usage beyond these limits incurs pay-as-you-go fees.

Source
CloudWatch: What are CloudWatch's pricing tiers for high-volume usage?

CloudWatch offers tiered pricing with volume discounts: logs ingestion starts at $0.50/GB and decreases to $0.05/GB at higher volumes; custom metrics start at $0.30/metric/month and decline to $0.05 at higher volumes; Application Signals cost $1.50 per million traces initially, declining to $0.30.

Source
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