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Dental · head to head

Dovetail Dental vs Apteryx

D

Dovetail Dental

Dental

AI-powered dental analytics and insights

From
$299/month
Rated
-
Full reviewWebsite
A

Apteryx

Dental

Digital Dentistry for the Modern Practice

From
$299/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dovetail Dental slow customer service with issues unresolved for weeks; Apteryx apteryx is now sold as the cloud imaging product inside the Planet DDS portfolio rather than as a standalone vendor
  • They diverge on capability: Dovetail Dental covers AI treatment recommendations, Apteryx covers Digital imaging.

Where they differ

Only the attributes on which Dovetail Dental and Apteryx actually diverge.

Attributes where Dovetail Dental and Apteryx differ
AttributeDovetail DentalApteryx
PlatformsWeb, Windows, macOS, iOS, AndroidWeb, Ios, Android
Founded20182008

Identical on both: starting price ($299/month), pricing model (subscription), free tier (No), user rating (Not yet rated), category (Dental).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dovetail Dental

  • AI treatment recommendations
  • Patient behavior prediction
  • Revenue analytics
  • Practice benchmarking
  • Performance dashboards
  • Dentrix
  • Eaglesoft
  • Open Dental

Only in Apteryx

  • Digital imaging
  • Cloud storage
  • Practice management
  • Patient charting
  • Treatment planning
  • Patient portal
  • Messaging tools
  • Business analytics

Both cover

  • HIPAA Compliant
  • Cloud deployment
  • Web support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Dovetail Dental

  • Practice optimizationnot Apteryx
  • Revenue growthnot Apteryx
  • Patient retentionnot Apteryx

Apteryx

  • Cloud based storage and viewing of 2D and 3D dental imagesnot Dovetail Dental
  • Connecting sensors and imaging hardware from different manufacturers to one viewernot Dovetail Dental
  • Sharing radiographs between dental locations and with specialistsnot Dovetail Dental

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dovetail Dental

  • Slow customer service with issues unresolved for weeks
  • Performance issues during peak usage times
  • Limited integrations with other dental software
  • Pricing information not publicly disclosed, requires custom quotes

Apteryx

  • Apteryx is now sold as the cloud imaging product inside the Planet DDS portfolio rather than as a standalone vendor
  • No price is published for Apteryx cloud imaging; Planet DDS routes all pricing enquiries to sales or a demo request
  • Practice management is a separate purchase, Denticon or Cloud 9, so imaging alone does not cover charting and billing

Pricing, plan by plan

Dovetail Dental

$299/month
  • Growth$299/month
    • Treatment analytics
    • Patient insights
    • Revenue tracking
  • Enterprise$599/month
    • Advanced AI
    • Predictive analytics
    • Multi-location

Apteryx

$299/month
  • Imaging$299/month
    • Digital imaging
    • Image storage
    • Basic charting
  • Complete$449/month
    • Advanced imaging
    • Full practice management
    • Treatment planning

Which should you pick?

Choose Dovetail Dental if

  • You need ai treatment recommendations.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want patient behavior prediction.
Dovetail Dental review

Choose Apteryx if

  • You need digital imaging.
  • You work on Web, Ios, Android.
  • You also want cloud storage.
Apteryx review

Questions people ask

Is Dovetail Dental or Apteryx better?
Neither clearly leads. Dovetail Dental starts at $299/month and Apteryx at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dovetail Dental or Apteryx?
Dovetail Dental starts at $299/month and Apteryx at $299/month.
Does Dovetail Dental or Apteryx run on more platforms?
Dovetail Dental runs on Web, Windows, macOS, iOS, Android. Apteryx runs on Web, Ios, Android.
What is Dovetail Dental best used for?
Dovetail Dental is most often used for practice optimization, revenue growth, patient retention. Of those, practice optimization and revenue growth are not what Apteryx is typically brought in for.
What can Dovetail Dental do that Apteryx cannot?
Dovetail Dental covers AI treatment recommendations, Patient behavior prediction, Revenue analytics, Practice benchmarking. Apteryx covers Digital imaging, Cloud storage, Practice management, Patient charting. Both handle HIPAA Compliant, Cloud deployment, Web support, English language support.

Answered from the vendors’ own pages

Dovetail Dental: Is Dovetail Dental cloud-based?

Yes, Dovetail is a cloud-based electronic dental record and practice management solution. Users can access it from any computer, tablet, or phone with an internet connection. No servers or cables need to be installed.

Source
Dovetail Dental: What platforms and devices does Dovetail support?

Dovetail is accessible via web browsers on Windows and macOS computers, as well as on mobile tablets and phones. It is designed as a browser-based application with no installation required.

Source
Dovetail Dental: Is Dovetail HIPAA compliant and certified?

Yes, Dovetail is ONC-certified and HIPAA-compliant. Version 1.4 received 2014 Meaningful Use certification from the ONC Authorized Certification Body.

Source
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