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ERP · head to head

Dolibarr vs SuiteCRM

Dolibarr logo

Dolibarr

ERP

Modular open source ERP and CRM for very small businesses, installable on shared hosting

From
Free
Rated
-
Full reviewWebsite
SuiteCRM logo

SuiteCRM

CRM

Open source fork of SugarCRM with no per user licence fee, sold as hosting and support

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dolibarr the core is deliberately shallow, so a serious requirement such as advanced manufacturing, EDI or a specific payment gateway usually means buying a DoliStore module from a third-party author, and the quality and maintenance of those modules varies widely.; SuiteCRM the interface still carries SugarCRM conventions from over a decade ago, and sales teams used to modern CRMs frequently resist adoption, which is the most common reason SuiteCRM projects fail rather than any technical limit.
  • They diverge on capability: Dolibarr covers Module toggles, SuiteCRM covers Studio module builder.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Dolibarr and SuiteCRM actually diverge.

Attributes where Dolibarr and SuiteCRM differ
AttributeDolibarrSuiteCRM
PlatformsWeb, Self-hosted, Docker, Windows, macOS, Linux, AndroidWeb, Linux, Self-hosted, iOS, Android
CategoryERPCRM

Identical on both: starting price (Free), pricing model (Open source, no licence fee), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dolibarr

  • Module toggles
  • Third-party management
  • Quotes to invoices
  • Stock and warehouses
  • Double-entry accounting
  • Projects and time
  • Point of sale
  • DoliStore

Only in SuiteCRM

  • Studio module builder
  • Workflow engine
  • Opportunity and quote management
  • Case management
  • Campaign module
  • Reporting engine
  • Security groups
  • REST API

What people use each for

The jobs each tool is most often brought in to do.

Dolibarr

  • A two-person consultancy wants quotes, invoices and basic accounting self-hosted on an existing five euro a month shared hosting account with no server administration.not SuiteCRM
  • A French or Spanish small business needs VAT handling and accounting exports that match local practice out of the box rather than after configuration.not SuiteCRM
  • An association or nonprofit needs membership, subscription and donation tracking alongside ordinary invoicing without paying per member.not SuiteCRM
  • A small distributor wants stock, purchase orders and sales orders in one system and is willing to buy a DoliStore module rather than commission bespoke development.not SuiteCRM

SuiteCRM

  • An organisation with two hundred occasional CRM users where per seat pricing from Salesforce or HubSpot would dominate the budgetnot Dolibarr
  • A public sector body or regulated firm that must host customer data on infrastructure it controlsnot Dolibarr
  • A company that needs custom modules modelling its own objects and wants to build them in Studio rather than pay for platform licencesnot Dolibarr
  • A business that wants open source economics but whose procurement requires a warranty, which SuiteASSURED suppliesnot Dolibarr

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dolibarr

  • The core is deliberately shallow, so a serious requirement such as advanced manufacturing, EDI or a specific payment gateway usually means buying a DoliStore module from a third-party author, and the quality and maintenance of those modules varies widely.
  • Accounting was designed around French practice, and the chart of accounts, VAT model and fiscal exports need real work to satisfy accountants in the United States, the UK or Australia.
  • The interface is functional rather than designed and shows its age against Odoo, which makes internal adoption harder when staff are comparing it to consumer-grade software.
  • Upgrades between major versions can break paid third-party modules, because module authors update on their own schedules and there is no guarantee your combination will work on version 24 the day it ships.
  • Support is community forums unless you buy a partner contract, and the documentation is a wiki of uneven quality with substantial parts written in French, so English-only teams hit dead ends.

SuiteCRM

  • The interface still carries SugarCRM conventions from over a decade ago, and sales teams used to modern CRMs frequently resist adoption, which is the most common reason SuiteCRM projects fail rather than any technical limit.
  • Zero licence fee does not mean zero cost: hosting, ten hours of annual support and a quick start implementation together run into thousands of pounds before anyone has configured a pipeline.
  • The integration marketplace is small compared with Salesforce or HubSpot, so common connections to marketing, telephony and finance tools are often paid third party add-ons or custom builds.
  • Upgrades between major versions can break customisations made outside Studio, so heavily customised instances tend to lag behind current releases and accumulate security debt.
  • Native email marketing and campaign functionality is basic next to a dedicated tool, so most deployments end up paying for a separate marketing platform and syncing it, undoing part of the cost saving.

Pricing, plan by plan

Dolibarr

Free
  • Self-hostedFree
    • Full GPL source, all core modules
    • Unlimited users
    • You provide PHP and MySQL hosting
  • Partner cloud hosting$14/month
    • Managed hosting from DoliCloud or a certified partner
    • Backups, updates and support included
    • Typically 10 to 30 euros per user per month

SuiteCRM

Free
  • Self-hostedFree
    • GPL licensed with no per user fee at any user count
    • All core CRM modules included
    • You provide hosting, upgrades and support
  • Managed hosting$50/month
    • Hosting, security patching, updates and monitoring
    • Still no per user licence fee
    • Support purchased separately
  • Standard support$1200/year
    • Ten support hours per year
    • Discount available when bought with managed hosting
    • Does not include implementation work
  • SuiteASSURED$3350/year
    • Warranty and legal indemnification over the open source code
    • Priority support and security assurances
    • Aimed at organisations whose procurement rules block unwarranted open source

Which should you pick?

Choose Dolibarr if

  • You need module toggles.
  • You want to start without paying.
  • You work on Web, Self-hosted, Docker, Windows, macOS, Linux, Android.
  • You also want third-party management.
Dolibarr review

Choose SuiteCRM if

  • You need studio module builder.
  • You want to start without paying.
  • You work on Web, Linux, Self-hosted, iOS, Android.
  • You also want workflow engine.
SuiteCRM review

Questions people ask

Is Dolibarr or SuiteCRM better?
Neither clearly leads. Dolibarr starts at Free and SuiteCRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dolibarr or SuiteCRM?
Dolibarr starts at Free and SuiteCRM at Free.
Does Dolibarr or SuiteCRM run on more platforms?
Dolibarr runs on Web, Self-hosted, Docker, Windows, macOS, Linux, Android. SuiteCRM runs on Web, Linux, Self-hosted, iOS, Android.
Can I use Dolibarr for free?
Both have a free tier, so you can try either at no cost before committing.
What is Dolibarr best used for?
Dolibarr is most often used for a two-person consultancy wants quotes, invoices and basic accounting self-hosted on an existing five euro a month shared hosting account with no server administration., a french or spanish small business needs vat handling and accounting exports that match local practice out of the box rather than after configuration., an association or nonprofit needs membership, subscription and donation tracking alongside ordinary invoicing without paying per member., a small distributor wants stock, purchase orders and sales orders in one system and is willing to buy a dolistore module rather than commission bespoke development.. Of those, a two-person consultancy wants quotes, invoices and basic accounting self-hosted on an existing five euro a month shared hosting account with no server administration. and a french or spanish small business needs vat handling and accounting exports that match local practice out of the box rather than after configuration. are not what SuiteCRM is typically brought in for.
What can Dolibarr do that SuiteCRM cannot?
Dolibarr covers Module toggles, Third-party management, Quotes to invoices, Stock and warehouses. SuiteCRM covers Studio module builder, Workflow engine, Opportunity and quote management, Case management.

Answered from the vendors’ own pages

Dolibarr: Is Dolibarr genuinely free?

Yes. The full application is GPL with no user limit and no paid edition of the core. You pay only for hosting, optional DoliStore modules and optional partner support.

SuiteCRM: Is SuiteCRM really free?

The software is, at any user count. SalesAgility charges for managed hosting from about 50 GBP per month, support from about 1,200 GBP per year and SuiteASSURED from about 3,350 GBP per year.

Dolibarr: Can it run on shared hosting?

Yes, that is its main practical advantage. It needs only PHP and MySQL or MariaDB, so an ordinary cPanel account is enough.

SuiteCRM: How does it relate to SugarCRM?

It is a fork of SugarCRM Community Edition, created after SugarCRM discontinued its open source release.

Dolibarr: How does it compare to Odoo?

Odoo is deeper and better presented but its useful modules are in the paid Enterprise edition and it needs a proper deployment. Dolibarr is thinner but free end to end and far easier to host.

SuiteCRM: Are there per user fees?

No. This is the central commercial argument for it, particularly for organisations with many occasional users.

Dolibarr: Does it handle UK or US accounting?

Not comfortably out of the box. The accounting module reflects French conventions and needs configuration and often a local module to satisfy an accountant elsewhere.

SuiteCRM: What is SuiteASSURED?

A paid subscription that adds warranty, indemnification and legal protections on top of the open source licence, for buyers whose procurement rules block unwarranted software.

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