ERP · head to head
Apache OFBiz vs SuiteCRM

Apache OFBiz
ERP
Java ERP and e-commerce framework from the Apache Foundation, sold as a toolkit not a product
- From
- Free
- Rated
- -

SuiteCRM
CRM
Open source fork of SugarCRM with no per user licence fee, sold as hosting and support
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Apache OFBiz oFBiz has disclosed repeated critical vulnerabilities including pre-authentication remote code execution and authentication bypass chains, several exploited in the wild, so an internet-facing instance that is not patched promptly is a genuine breach risk rather than a theoretical one.; SuiteCRM the interface still carries SugarCRM conventions from over a decade ago, and sales teams used to modern CRMs frequently resist adoption, which is the most common reason SuiteCRM projects fail rather than any technical limit.
- They diverge on capability: Apache OFBiz covers Entity engine, SuiteCRM covers Studio module builder.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Apache OFBiz and SuiteCRM actually diverge.
| Attribute | Apache OFBiz | SuiteCRM |
|---|---|---|
| Platforms | Web, Linux, Windows, macOS, Self-hosted | Web, Linux, Self-hosted, iOS, Android |
| Category | ERP | CRM |
Identical on both: starting price (Free), pricing model (Open source, no licence fee), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Apache OFBiz
- Entity engine
- Service engine
- Accounting
- Order management
- E-commerce storefront
- Warehouse management
- Manufacturing and MRP
- Party model
Only in SuiteCRM
- Studio module builder
- Workflow engine
- Opportunity and quote management
- Case management
- Campaign module
- Reporting engine
- Security groups
- REST API
What people use each for
The jobs each tool is most often brought in to do.
Apache OFBiz
- A systems integrator building a vertical industry product on a permissively licensed ERP core it can redistribute commerciallynot SuiteCRM
- An organisation with strong Java capability that needs an order and inventory data model it can extend rather than configurenot SuiteCRM
- A business that requires a permissive Apache 2.0 licence because GPL copyleft is unacceptable to its legal teamnot SuiteCRM
- A team replacing a bespoke in-house order management system that wants an entity model rather than a finished applicationnot SuiteCRM
SuiteCRM
- An organisation with two hundred occasional CRM users where per seat pricing from Salesforce or HubSpot would dominate the budgetnot Apache OFBiz
- A public sector body or regulated firm that must host customer data on infrastructure it controlsnot Apache OFBiz
- A company that needs custom modules modelling its own objects and wants to build them in Studio rather than pay for platform licencesnot Apache OFBiz
- A business that wants open source economics but whose procurement requires a warranty, which SuiteASSURED suppliesnot Apache OFBiz
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Apache OFBiz
- OFBiz has disclosed repeated critical vulnerabilities including pre-authentication remote code execution and authentication bypass chains, several exploited in the wild, so an internet-facing instance that is not patched promptly is a genuine breach risk rather than a theoretical one.
- There is no vendor, no support contract and no hosted edition, so every deployment depends on either in-house Java skill or an integrator you find and vet yourself.
- The screens and default workflows look and behave like enterprise software from the 2000s, and user acceptance in a finance or warehouse team is frequently the reason projects stall.
- It is a framework rather than a configurable product, so meaningful deployments require Java, XML widget and entity engine development, which puts the real cost in developer months rather than licence fees.
- Localisation for tax, statutory reporting and payroll is largely absent, so any country-specific compliance requirement has to be built, and that build has to be maintained against upstream releases.
SuiteCRM
- The interface still carries SugarCRM conventions from over a decade ago, and sales teams used to modern CRMs frequently resist adoption, which is the most common reason SuiteCRM projects fail rather than any technical limit.
- Zero licence fee does not mean zero cost: hosting, ten hours of annual support and a quick start implementation together run into thousands of pounds before anyone has configured a pipeline.
- The integration marketplace is small compared with Salesforce or HubSpot, so common connections to marketing, telephony and finance tools are often paid third party add-ons or custom builds.
- Upgrades between major versions can break customisations made outside Studio, so heavily customised instances tend to lag behind current releases and accumulate security debt.
- Native email marketing and campaign functionality is basic next to a dedicated tool, so most deployments end up paying for a separate marketing platform and syncing it, undoing part of the cost saving.
Pricing, plan by plan
Apache OFBiz
Free- Self-hostedFree
- Apache License 2.0, permissive and commercially redistributable
- Accounting, order management, warehousing and manufacturing included
- E-commerce storefront included
SuiteCRM
Free- Self-hostedFree
- GPL licensed with no per user fee at any user count
- All core CRM modules included
- You provide hosting, upgrades and support
- Managed hosting$50/month
- Hosting, security patching, updates and monitoring
- Still no per user licence fee
- Support purchased separately
- Standard support$1200/year
- Ten support hours per year
- Discount available when bought with managed hosting
- Does not include implementation work
- SuiteASSURED$3350/year
- Warranty and legal indemnification over the open source code
- Priority support and security assurances
- Aimed at organisations whose procurement rules block unwarranted open source
Which should you pick?
Choose Apache OFBiz if
- You need entity engine.
- You want to start without paying.
- You work on Web, Linux, Windows, macOS, Self-hosted.
- You also want service engine.
Choose SuiteCRM if
- You need studio module builder.
- You want to start without paying.
- You work on Web, Linux, Self-hosted, iOS, Android.
- You also want workflow engine.
Questions people ask
- Is Apache OFBiz or SuiteCRM better?
- Neither clearly leads. Apache OFBiz starts at Free and SuiteCRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Apache OFBiz or SuiteCRM?
- Apache OFBiz starts at Free and SuiteCRM at Free.
- Does Apache OFBiz or SuiteCRM run on more platforms?
- Apache OFBiz runs on Web, Linux, Windows, macOS, Self-hosted. SuiteCRM runs on Web, Linux, Self-hosted, iOS, Android.
- Can I use Apache OFBiz for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Apache OFBiz best used for?
- Apache OFBiz is most often used for a systems integrator building a vertical industry product on a permissively licensed erp core it can redistribute commercially, an organisation with strong java capability that needs an order and inventory data model it can extend rather than configure, a business that requires a permissive apache 2.0 licence because gpl copyleft is unacceptable to its legal team, a team replacing a bespoke in-house order management system that wants an entity model rather than a finished application. Of those, a systems integrator building a vertical industry product on a permissively licensed erp core it can redistribute commercially and an organisation with strong java capability that needs an order and inventory data model it can extend rather than configure are not what SuiteCRM is typically brought in for.
- What can Apache OFBiz do that SuiteCRM cannot?
- Apache OFBiz covers Entity engine, Service engine, Accounting, Order management. SuiteCRM covers Studio module builder, Workflow engine, Opportunity and quote management, Case management.
Answered from the vendors’ own pages
Apache OFBiz: Is Apache OFBiz safe to run on the public internet?
Only with disciplined patching. It has shipped fixes for pre-authentication remote code execution and authentication bypass flaws, with CVEs continuing into 2026, and some have been exploited in the wild.
SuiteCRM: Is SuiteCRM really free?
The software is, at any user count. SalesAgility charges for managed hosting from about 50 GBP per month, support from about 1,200 GBP per year and SuiteASSURED from about 3,350 GBP per year.
Apache OFBiz: What does it cost?
Nothing to licence. It is Apache 2.0. The cost is Java development, hosting and ongoing security maintenance.
SuiteCRM: How does it relate to SugarCRM?
It is a fork of SugarCRM Community Edition, created after SugarCRM discontinued its open source release.
Apache OFBiz: Can I use it as a finished ERP?
Not realistically. It is a framework with reference applications, and most production deployments are custom builds on top of it.
SuiteCRM: Are there per user fees?
No. This is the central commercial argument for it, particularly for organisations with many occasional users.
Apache OFBiz: Why choose it over a GPL ERP?
The Apache 2.0 licence is permissive, so an integrator can build and sell a derived commercial product without copyleft obligations.
SuiteCRM: What is SuiteASSURED?
A paid subscription that adds warranty, indemnification and legal protections on top of the open source licence, for buyers whose procurement rules block unwarranted software.
Related pages
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