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Logging · head to head

Datadog Logs vs PagerDuty

Datadog Logs logo

Datadog Logs

Logging

Log Management and Analytics

From
$0.1/per GB ingested per month
Rated
-
Full reviewWebsite
PagerDuty logo

PagerDuty

Technology

Real-time operations for real-time business

From
$21/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Datadog Logs complex, multi-tiered pricing model based on ingestion, indexing, and storage; can become expensive at scale; PagerDuty aIOps, status pages, and live call routing are expensive add-ons not included in base plans, significantly increasing total cost
  • They diverge on capability: Datadog Logs covers Log ingestion, PagerDuty covers Incident response.

Where they differ

Only the attributes on which Datadog Logs and PagerDuty actually diverge.

Attributes where Datadog Logs and PagerDuty differ
AttributeDatadog LogsPagerDuty
Starting price$0.1/per GB ingested per month$21/month
Pricing modelusage-basedUnknown
PlatformsCloud (AWS, Azure, Google Cloud, Oracle Cloud)Web, Ios, Android, Api
CategoryLoggingTechnology
Founded20102009

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Datadog Logs

  • Log ingestion
  • Full-text search
  • Custom dashboards
  • Log-based metrics
  • API
  • Webhooks
  • REST
  • Web support

Only in PagerDuty

  • Incident response
  • On-call management
  • Alert grouping
  • Escalation policies
  • Mobile incident management
  • Postmortems
  • Status pages
  • Event intelligence

What people use each for

The jobs each tool is most often brought in to do.

Datadog Logs

  • Centralised log aggregation and analysisnot PagerDuty
  • Multi-source log correlation with metrics and tracesnot PagerDuty
  • Root cause analysis and troubleshootingnot PagerDuty
  • Security monitoring and threat detectionnot PagerDuty

PagerDuty

  • Incident managementnot Datadog Logs
  • On-call schedulingnot Datadog Logs
  • Real-time alertingnot Datadog Logs
  • Service reliabilitynot Datadog Logs
  • Digital operationsnot Datadog Logs

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Datadog Logs

  • Complex, multi-tiered pricing model based on ingestion, indexing, and storage; can become expensive at scale
  • Ingestion pricing of $0.10/GB can accumulate rapidly for high-volume logging environments

PagerDuty

  • AIOps, status pages, and live call routing are expensive add-ons not included in base plans, significantly increasing total cost
  • Complex escalation policies require workarounds for scheduling patterns beyond basic weekly rotations
  • 5-user minimum requirement forces costs even for small teams, with forced Business tier upgrades adding $12,000+ annually for larger teams

Pricing, plan by plan

Datadog Logs

$0.1/per GB ingested per month

No published plan breakdown. See the Datadog Logs review.

PagerDuty

$21/month

No published plan breakdown. See the PagerDuty review.

Which should you pick?

Choose Datadog Logs if

  • You need log ingestion.
  • You work on Cloud (AWS, Azure, Google Cloud, Oracle Cloud).
  • You also want full-text search.
Datadog Logs review

Choose PagerDuty if

  • You need incident response.
  • You work on Web, Ios, Android, Api.
  • You also want on-call management.
PagerDuty review

Questions people ask

Is Datadog Logs or PagerDuty better?
Neither clearly leads. Datadog Logs starts at $0.1/per GB ingested per month and PagerDuty at $21/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Datadog Logs or PagerDuty?
Datadog Logs starts at $0.1/per GB ingested per month and PagerDuty at $21/month.
Does Datadog Logs or PagerDuty run on more platforms?
Datadog Logs runs on Cloud (AWS, Azure, Google Cloud, Oracle Cloud). PagerDuty runs on Web, Ios, Android, Api.
What is Datadog Logs best used for?
Datadog Logs is most often used for centralised log aggregation and analysis, multi-source log correlation with metrics and traces, root cause analysis and troubleshooting, security monitoring and threat detection. Of those, centralised log aggregation and analysis and multi-source log correlation with metrics and traces are not what PagerDuty is typically brought in for.
What can Datadog Logs do that PagerDuty cannot?
Datadog Logs covers Log ingestion, Full-text search, Custom dashboards, Log-based metrics. PagerDuty covers Incident response, On-call management, Alert grouping, Escalation policies.

Answered from the vendors’ own pages

Datadog Logs: What pricing options does Datadog offer for log ingestion and processing?

Log ingestion starts at $0.10/GB (annual billing; $0.10 on-demand). Standard indexing costs $1.70 per million events per month (annual; $2.55 on-demand). Flex Storage costs $0.05/million events stored per month (annual; $0.075 on-demand). Flex Logs Starter costs $0.60/million events stored per month (annual; $0.90 on-demand).

Source
PagerDuty: What is the minimum cost to use PagerDuty?

PagerDuty requires a minimum of 5 users per account. The Professional plan starts at $21 per user per month ($105/month minimum), with annual billing providing 16% discount.

Source
Datadog Logs: What retention options are available and how does it affect pricing?

Standard indexing offers 15-day retention with options for 3 to 30+ days. Flex Storage supports flexible retention up to 15 months. Flex Logs Starter includes bundled compute for retention of 3-15 months.

Source
PagerDuty: What integrations does PagerDuty support?

PagerDuty integrates with 750+ monitoring, ticketing, and collaboration tools including Datadog, Slack, Jira, ServiceNow, New Relic, and Nagios.

Source
Datadog Logs: Is there a cost to forward logs to external systems?

Yes, log forwarding costs $0.25/GB outbound per destination for routing logs to external systems.

Source
PagerDuty: How much does AIOps cost in PagerDuty?

AIOps Intelligence is sold separately as an add-on starting at $699 per month, and is not included in any of the base plans.

Source
Datadog Logs: What discounts are available for high-volume customers?

Multi-year and volume discounts are available for customers processing 3B+ events per month.

Source
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