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Government · head to head

CitizenLab vs Fortinet FortiGate

CitizenLab logo

CitizenLab

Government

Digital Democracy Platform

From
$500/month
Free plan
No
Fortinet FortiGate logo

Fortinet FortiGate

Cybersecurity

Next-generation firewall with AI-powered threat protection

From
$500/year
Free plan
No

The short version

  • Each has a real cost: CitizenLab citizenLab has rebranded to Go Vocal and the product now sells under govocal.com; Fortinet FortiGate security services are sold as separate FortiGuard subscription bundles, so ATP, UTP and ENT determine which protections are actually active
  • They diverge on capability: CitizenLab covers Participatory Budgeting, Fortinet FortiGate covers Next-generation firewall.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CitizenLab and Fortinet FortiGate actually diverge.

Attributes where CitizenLab and Fortinet FortiGate differ
AttributeCitizenLabFortinet FortiGate
Starting price$500/month$500/year
PlatformsWeb, Ios, AndroidHardware, Virtual, Cloud
CategoryGovernmentCybersecurity
Founded20152000

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CitizenLab

  • Participatory Budgeting
  • Idea Management
  • Online Consultations
  • Surveys & Polls
  • AI-powered Analysis
  • Single Sign-On
  • Open Data Portals
  • GIS Systems

Only in Fortinet FortiGate

  • Next-generation firewall
  • Intrusion prevention
  • SSL/TLS inspection
  • Application control
  • Web filtering
  • SD-WAN
  • Zero-trust network access
  • AI-powered threat detection

What people use each for

The jobs each tool is most often brought in to do.

CitizenLab

  • Running community consultation and participatory budgeting for a citynot Fortinet FortiGate
  • Collecting resident input through surveys, ideation, mapping and votingnot Fortinet FortiGate
  • Centralising engagement data across multiple municipal departmentsnot Fortinet FortiGate

Fortinet FortiGate

  • Next-generation firewalling at data centre, campus and branch scalenot CitizenLab
  • Secure SD-WAN across distributed sitesnot CitizenLab
  • Zero trust network access to internal applicationsnot CitizenLab
  • Virtual firewalls in AWS, Azure, Google Cloud and Oraclenot CitizenLab
  • Ruggedised deployments in industrial environmentsnot CitizenLab

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CitizenLab

  • CitizenLab has rebranded to Go Vocal and the product now sells under govocal.com
  • No prices are published on the plans page; every tier requires scheduling a demo
  • The Essential plan allows only 1 active project and 1 admin seat, with no project manager seats
  • Standard is limited to 4 admin seats and 5 project manager seats, and Premium to 8 admin seats and 25 project manager seats
  • Standard restricts Sensemaking to Light, capped at 30 inputs; auto-insights require Premium
  • The integrated Konveio document annotation and Echo blended engagement methods are excluded from Standard and require Premium
  • Auto-translation on Premium is limited to 3 languages
  • Custom fonts and other premium styling options are Premium only
  • Priority support is Premium only
  • Plans are split by population band, with separate ladders for cities under and over 100K population

Fortinet FortiGate

  • Security services are sold as separate FortiGuard subscription bundles, so ATP, UTP and ENT determine which protections are actually active
  • Throughput is tied to the appliance model, from 500 Mbps on the FortiGate 30G to 520 Gbps on the 7121F, so capacity planning is a hardware purchase
  • Pricing is not published and goes through partners

Pricing, plan by plan

CitizenLab

$500/month
  • Government$500/month
    • Participatory Budgeting
    • Idea Collection
    • Surveys

Fortinet FortiGate

$500/year
  • FortiGate Entry$500/year
    • Basic firewall
    • VPN support
    • Threat protection
  • FortiGate Enterprise$2500/year
    • Advanced threat protection
    • SSL inspection
    • Application control
  • FortiGate Ultimate$10000/year
    • All Enterprise features
    • Zero-trust access
    • AI-powered analytics

Which should you pick?

Choose CitizenLab if

  • You need participatory budgeting.
  • You work on Web, Ios, Android.
  • You also want idea management.

Choose Fortinet FortiGate if

  • You need next-generation firewall.
  • You work on Hardware, Virtual, Cloud.
  • You also want intrusion prevention.

Questions people ask

Is CitizenLab or Fortinet FortiGate better?
Neither clearly leads. CitizenLab starts at $500/month and Fortinet FortiGate at $500/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CitizenLab or Fortinet FortiGate?
CitizenLab starts at $500/month and Fortinet FortiGate at $500/year.
Does CitizenLab or Fortinet FortiGate run on more platforms?
CitizenLab runs on Web, Ios, Android. Fortinet FortiGate runs on Hardware, Virtual, Cloud.
What is CitizenLab best used for?
CitizenLab is most often used for running community consultation and participatory budgeting for a city, collecting resident input through surveys, ideation, mapping and voting, centralising engagement data across multiple municipal departments. Of those, running community consultation and participatory budgeting for a city and collecting resident input through surveys, ideation, mapping and voting are not what Fortinet FortiGate is typically brought in for.
What can CitizenLab do that Fortinet FortiGate cannot?
CitizenLab covers Participatory Budgeting, Idea Management, Online Consultations, Surveys & Polls. Fortinet FortiGate covers Next-generation firewall, Intrusion prevention, SSL/TLS inspection, Application control.

Answered from the vendors’ own pages

CitizenLab: How many projects can Essential tier teams manage?

The Essential tier is designed for teams starting small and is limited to 1 active project with 1 admin seat and no project manager seats.

Source
Fortinet FortiGate: What are the FortiGate security bundle options?

Fortinet offers three FortiGuard AI-Powered Security Services bundles: ENT Bundle (ultimate security for networks, web, file, SaaS, data, and devices), UTP Bundle (advanced web and network protection), and ATP Bundle (protection against network intrusions and malware with IPS, antivirus, and application control).

Source
CitizenLab: How many projects can Standard and Premium tiers manage?

Both Standard and Premium tiers support unlimited projects. Standard includes 4 admin seats and 5 project manager seats, while Premium includes 8 admin seats and 25 project manager seats.

Source
Fortinet FortiGate: How do I get pricing for FortiGate?

Pricing is not published on the product page. To obtain a quote, you can request a free product demo or connect with a security expert through the contact options on the site.

Source
CitizenLab: Does Enterprise tier have any user seat limits?

No, the Enterprise tier is designed for organizations aiming to embed engagement deeply within their infrastructure and includes unlimited admin seats and project managers.

Source
Fortinet FortiGate: Is there a free trial for FortiGate?

The product page does not mention a free trial. However, Fortinet offers a free product demo that allows you to evaluate the solution before committing to a purchase.

Source
CitizenLab: What are the specific pricing amounts for each tier?

Specific pricing amounts are not disclosed on the plans page. The company directs interested organizations to talk to their team for personalized pricing offers.

Source
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