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Government · head to head

Citizen vs Cybereason Defense Platform

Citizen logo

Citizen

Government

Real-time Safety Alerts

From
Free
Free plan
Yes
Cybereason Defense Platform logo

Cybereason Defense Platform

Cybersecurity

AI-driven endpoint protection and detection

From
$50/year
Free plan
No

The short version

  • Only Citizen has a free tier, so it costs nothing to try first.
  • Each has a real cost: Citizen no premium or paid features mentioned; Cybereason Defense Platform no published pricing on any platform tier: three plan levels (Enterprise, Enterprise Advanced, Enterprise Complete) feature-differentiated but cost-free
  • They diverge on capability: Citizen covers Real-time Alerts, Cybereason Defense Platform covers Next-gen antivirus.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Citizen and Cybereason Defense Platform actually diverge.

Attributes where Citizen and Cybereason Defense Platform differ
AttributeCitizenCybereason Defense Platform
Starting priceFree$50/year
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsIos, AndroidWindows, Macos, Linux, Mobile
CategoryGovernmentCybersecurity
Founded20162012

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citizen

  • Real-time Alerts
  • 911 Monitoring
  • Live Video
  • Safety Map
  • Personal Safety
  • Emergency Services
  • Social Media
  • Location Services

Only in Cybereason Defense Platform

  • Next-gen antivirus
  • Endpoint detection and response
  • Machine learning detection
  • Behavioral analysis
  • Threat hunting
  • Automated remediation
  • XDR integration
  • Ransomware protection

What people use each for

The jobs each tool is most often brought in to do.

Citizen

  • Citizen Servicesnot Cybereason Defense Platform
  • Records Managementnot Cybereason Defense Platform
  • Public Safetynot Cybereason Defense Platform
  • Civic Engagementnot Cybereason Defense Platform

Cybereason Defense Platform

  • Enterprise threat detection and response platformnot Citizen
  • Managed detection and response (MDR) servicesnot Citizen
  • Advanced cybersecurity for large organizationsnot Citizen

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citizen

  • No premium or paid features mentioned
  • App is completely free with no monetization model disclosed
  • No in-app purchases or premium tier mentioned
  • Subscription or paid features may exist but not disclosed

Cybereason Defense Platform

  • No published pricing on any platform tier: three plan levels (Enterprise, Enterprise Advanced, Enterprise Complete) feature-differentiated but cost-free
  • MDR services cost hidden: tiered MDR inclusion (Essentials, Essentials+XR, Complete) does not disclose pricing per tier
  • Add-on pricing absent: incident response, DFIR, assessments, mobile defense, threat hunting marked as 'Add-On' with no pricing
  • Sales-gated all pricing: no budget range or starting price available; customers must book demo or contact sales

Pricing, plan by plan

Citizen

Free
  • BasicFree
    • Real-time Alerts
    • Incident Feed
    • Safety Map

Cybereason Defense Platform

$50/year
  • Cybereason NGAV$50/year
    • Next-gen antivirus
    • Machine learning detection
    • Ransomware protection
  • Cybereason EDR$85/year
    • All NGAV features
    • Endpoint detection
    • Automated response
  • Cybereason Complete$150/year
    • All EDR features
    • Managed detection
    • 24/7 SOC support

Which should you pick?

Choose Citizen if

  • You need real-time alerts.
  • You want to start without paying.
  • You work on Ios, Android.
  • You also want 911 monitoring.

Choose Cybereason Defense Platform if

  • You need next-gen antivirus.
  • You work on Windows, Macos, Linux, Mobile.
  • You also want endpoint detection and response.

Questions people ask

Is Citizen or Cybereason Defense Platform better?
Neither clearly leads. Citizen starts at Free and Cybereason Defense Platform at $50/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citizen or Cybereason Defense Platform?
Citizen has a free tier; the other does not. Paid plans start at Free for Citizen and $50/year for Cybereason Defense Platform.
Does Citizen or Cybereason Defense Platform run on more platforms?
Citizen runs on Ios, Android. Cybereason Defense Platform runs on Windows, Macos, Linux, Mobile.
Can I use Citizen for free?
Yes. Citizen has a free tier, so you can try it without paying. Cybereason Defense Platform starts at $50/year.
What is Citizen best used for?
Citizen is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Cybereason Defense Platform is typically brought in for.
What can Citizen do that Cybereason Defense Platform cannot?
Citizen covers Real-time Alerts, 911 Monitoring, Live Video, Safety Map. Cybereason Defense Platform covers Next-gen antivirus, Endpoint detection and response, Machine learning detection, Behavioral analysis.

Answered from the vendors’ own pages

Citizen: How much does Citizen cost?

Citizen is available as a free app download for iOS and Android. The app includes core safety and alert features at no cost.

Source
Cybereason Defense Platform: What are the Cybereason Enterprise pricing tiers?

Cybereason offers three tiers (Enterprise, Enterprise Advanced, Enterprise Complete) with different MDR service levels (MDR Essentials, MDR Essentials+XR, MDR Complete), but exact pricing is not published.

Source
Citizen: Are there paid features or premium subscriptions in Citizen?

Citizen's website does not mention paid features, premium subscriptions, or in-app purchases. All advertised features appear to be included in the free app.

Source
Cybereason Defense Platform: How much do add-on services cost (incident response, DFIR, threat hunting)?

Add-on services (incident response, DFIR, security assessments, mobile defense, threat hunting) are available across all plans but marked as 'Add-On' with no published pricing.

Source
Cybereason Defense Platform: How do I get pricing from Cybereason?

Click 'Book a Demo' or 'Talk to a Cybereason Defender' on the website. Cybereason sales will discuss pricing, platform fit, and custom solutions based on your organization's needs.

Source
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