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Healthcare · head to head

Carestream Dental vs IDEXX Neo

Carestream Dental logo

Carestream Dental

Healthcare

Integrated Imaging and Practice Management

From
$350/month
Rated
-
Full reviewWebsite
IDEXX Neo logo

IDEXX Neo

Veterinary

Cloud practice management from IDEXX, designed around IDEXX analysers and reference laboratories

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Carestream Dental no pricing information published on the vendor website; IDEXX Neo the value depends on running IDEXX diagnostics, so a practice that later changes analyser or reference laboratory supplier loses the main reason it chose the software and faces two migrations instead of one.
  • They diverge on capability: Carestream Dental covers Dental imaging, IDEXX Neo covers IDEXX analyser integration.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Carestream Dental and IDEXX Neo actually diverge.

Attributes where Carestream Dental and IDEXX Neo differ
AttributeCarestream DentalIDEXX Neo
Starting price$350/monthOn request
Pricing modelsubscriptionquote
PlatformsWindows, Web, Ios, AndroidWeb, iOS, Android
CategoryHealthcareVeterinary
Founded2007Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Carestream Dental

  • Dental imaging
  • Scheduling
  • Clinical charting
  • Treatment planning
  • Patient portal
  • Insurance management
  • Billing integration
  • 3D imaging support

Only in IDEXX Neo

  • IDEXX analyser integration
  • Reference laboratory integration
  • Cloud hosting
  • Templated medical records
  • Scheduling and reminders
  • Invoicing and inventory

What people use each for

The jobs each tool is most often brought in to do.

Carestream Dental

  • Imagingnot IDEXX Neo
  • Practice managementnot IDEXX Neo
  • Surgical planningnot IDEXX Neo

IDEXX Neo

  • A one to three doctor small animal clinic that already runs IDEXX in-house analysersnot Carestream Dental
  • A practice moving off a server-based system that wants hosting and backup to stop being its problemnot Carestream Dental
  • A new clinic opening with IDEXX diagnostics that wants the laboratory workflow set up on day onenot Carestream Dental
  • A practice whose staff turnover is high and which needs software simple enough to train someone on in a daynot Carestream Dental

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Carestream Dental

  • No pricing information published on the vendor website

IDEXX Neo

  • The value depends on running IDEXX diagnostics, so a practice that later changes analyser or reference laboratory supplier loses the main reason it chose the software and faces two migrations instead of one.
  • Software pricing is often folded into a diagnostics purchase agreement, which makes it hard to see what the practice management system actually costs and harder still to compare it against a neutral vendor.
  • It is designed for small single-site practices, so multi-location groups quickly hit limits in reporting, consolidated inventory and cross-site records and are steered towards Cornerstone instead.
  • Reporting and inventory management are basic by design, so a practice that wants detailed production analysis by veterinary surgeon or tight stock control will need to export and work outside the system.
  • The third-party integration surface is narrower than open cloud systems, so specialist tools for communication, imaging or wellness plans may not connect without manual work.

Pricing, plan by plan

Carestream Dental

$350/month
  • Standard$350/month
    • Imaging solution
    • Basic scheduling
    • Charting
  • Complete$500/month
    • Advanced imaging
    • Full scheduling
    • Treatment planning

IDEXX Neo

On request
  • IDEXX Neo$undefined/year
    • Quoted per practice, frequently as part of a diagnostics agreement
    • Cloud hosting, backup and updates included
    • Data conversion charged separately

Which should you pick?

Choose Carestream Dental if

  • You need dental imaging.
  • You work on Windows, Web, Ios, Android.
  • You also want scheduling.
Carestream Dental review

Choose IDEXX Neo if

  • You need idexx analyser integration.
  • You work on Web, iOS, Android.
  • You also want reference laboratory integration.
IDEXX Neo review

Questions people ask

Is Carestream Dental or IDEXX Neo better?
Neither clearly leads. Carestream Dental starts at $350/month and IDEXX Neo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Carestream Dental or IDEXX Neo?
Carestream Dental starts at $350/month and IDEXX Neo at On request.
Does Carestream Dental or IDEXX Neo run on more platforms?
Carestream Dental runs on Windows, Web, Ios, Android. IDEXX Neo runs on Web, iOS, Android.
What is Carestream Dental best used for?
Carestream Dental is most often used for imaging, practice management, surgical planning. Of those, imaging and practice management are not what IDEXX Neo is typically brought in for.
What can Carestream Dental do that IDEXX Neo cannot?
Carestream Dental covers Dental imaging, Scheduling, Clinical charting, Treatment planning. IDEXX Neo covers IDEXX analyser integration, Reference laboratory integration, Cloud hosting, Templated medical records.

Answered from the vendors’ own pages

Carestream Dental: What is Carestream's pricing model?

Carestream does not publish standard pricing for its dental imaging and medical solutions. Healthcare products from Carestream require direct contact with their sales team for custom quotes based on facility size, equipment needs, and support requirements.

Source
IDEXX Neo: Do I have to use IDEXX diagnostics?

No, but almost all the advantage of choosing Neo over a neutral cloud system comes from the IDEXX analyser and reference laboratory integration.

Carestream Dental: How do I request a Carestream product demo or pricing quote?

Carestream provides contact options and a service request portal on their website. You can submit a service request or contact their sales team directly to discuss your healthcare imaging needs and receive a personalized quote.

Source
IDEXX Neo: How is Neo different from Cornerstone?

Cornerstone is the older on-premise product for larger and multi-site hospitals, with much deeper inventory and reporting. Neo is cloud, simpler and aimed at small practices.

IDEXX Neo: Is pricing published?

No. It is quoted per practice and is frequently negotiated alongside diagnostics commitments, so ask for the software price as a standalone figure.

IDEXX Neo: Can I export my records if I leave?

Data extracts are available on request, but plan the extract and test it before you commit, because migration off a diagnostics-linked system is usually a bigger project than expected.

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