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Video Production · head to head

Captions vs HeyGen

Captions logo

Captions

Video Production

AI video editor that automates post-production at scale

From
Free
Rated
-
Full reviewWebsite
HeyGen logo

HeyGen

AI

AI video generation with realistic avatars

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Captions credit rollover limited to 3x monthly maximum, forcing spending within quarters; HeyGen avatar movements feel unnatural in longer videos and repetitive with limited emotional expression, appearing stiff and robotic after 60 seconds
  • They diverge on capability: Captions covers AI Edit, HeyGen covers AI avatars.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Captions and HeyGen actually diverge.

Attributes where Captions and HeyGen differ
AttributeCaptionsHeyGen
PlatformsWeb, iOS, AndroidWeb
CategoryVideo ProductionAI
FoundedUnknown2020

Identical on both: starting price (Free), pricing model (Unknown), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Captions

  • AI Edit
  • Auto-Captions
  • AI Avatars
  • Eye Contact Correction
  • Background Noise Removal
  • Pause Trimming
  • Text-to-Edit
  • Royalty-Free Music

Only in HeyGen

  • AI avatars
  • Text-to-video
  • Voice cloning
  • Video translation
  • API access
  • Zapier
  • CRM integrations
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Captions

  • Rapid video production for social media content at scalenot HeyGen
  • Converting long-form recordings into short-form clipsnot HeyGen
  • Adding captions and translations for global audience reachnot HeyGen
  • Cleaning up podcast and interview audio automaticallynot HeyGen
  • Building library of branded videos with consistent stylingnot HeyGen

HeyGen

  • ai tools managementnot Captions
  • Workflow automationnot Captions
  • Reportingnot Captions

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Captions

  • Credit rollover limited to 3x monthly maximum, forcing spending within quarters
  • Free plan provides limited editing capability, requiring immediate paid upgrade
  • Minimum 3-day refund window and 10-20 percent credit usage threshold restricts refunds
  • Per-credit pricing model increases costs for high-volume video production
  • Enterprise plan requires custom negotiation with no transparent pricing

HeyGen

  • Avatar movements feel unnatural in longer videos and repetitive with limited emotional expression, appearing stiff and robotic after 60 seconds
  • Cannot reliably choreograph natural interactions like walking through a room, using devices, or drinking from objects
  • Billing gap between marketed unlimited plans and actual credit consumption is highest complaint with lost credits on failed renders
  • Inconsistent lip sync and voice quality with slow processing and occasional moderation blocks without explanation
  • Customer support described as non-existent with no way to complain or reach a human representative

Pricing, plan by plan

Captions

Free
  • FreeFree
    • Basic editing tools
    • Trim functionality
    • Transitions
  • Max$24.99/month
    • 500 AI credits per month
    • AI Edit styles
    • Digital twins and custom AI actors
  • Scale 1x$69.99/month
    • 1,400 AI credits per month
    • Everything in Max
    • Sophisticated generative AI model access
  • Scale 2x$139.99/month
    • 2,800 AI credits per month
    • Everything in Max
    • Sophisticated generative AI model access

HeyGen

Free
  • FreeFree
    • 3 videos
    • With watermark
  • Creator$29/month
    • Unlimited videos
    • 200 monthly credits
  • Pro$99/month
    • 2,000 credits
    • Advanced features

Which should you pick?

Choose Captions if

  • You need ai edit.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want auto-captions.
Captions review

Choose HeyGen if

  • You need ai avatars.
  • You want to start without paying.
  • You also want text-to-video.
HeyGen review

Questions people ask

Is Captions or HeyGen better?
Neither clearly leads. Captions starts at Free and HeyGen at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Captions or HeyGen?
Captions starts at Free and HeyGen at Free.
Does Captions or HeyGen run on more platforms?
Captions runs on Web, iOS, Android. HeyGen runs on Web.
Can I use Captions for free?
Both have a free tier, so you can try either at no cost before committing.
What is Captions best used for?
Captions is most often used for rapid video production for social media content at scale, converting long-form recordings into short-form clips, adding captions and translations for global audience reach, cleaning up podcast and interview audio automatically. Of those, rapid video production for social media content at scale and converting long-form recordings into short-form clips are not what HeyGen is typically brought in for.
What can Captions do that HeyGen cannot?
Captions covers AI Edit, Auto-Captions, AI Avatars, Eye Contact Correction. HeyGen covers AI avatars, Text-to-video, Voice cloning, Video translation.

Answered from the vendors’ own pages

Captions: What is the price of the Max plan?

The Max plan costs $24.99 per month and includes 500 AI credits per month, AI Edit styles, digital twins, chat-based editor, and custom B-roll.

Source
HeyGen: What are HeyGen's pricing plans?

HeyGen offers Free ($0, 3 videos/month with watermark), Creator ($29/month, unlimited videos + 200 monthly credits), Pro ($99/month, more credits), Business ($149/month + $20/seat, 4K rendering), and custom Enterprise pricing.

Source
Captions: How many languages are supported for captions?

Captions supports 100+ languages for auto-caption generation with 100+ caption style options.

Source
HeyGen: How does HeyGen's credit system work?

HeyGen uses a credit-based system where Avatar IV video costs 20 credits per minute, video translation costs 5-10 credits per minute. Creator includes 200 credits/month, Pro includes 2,000 credits/month, and Business shares 1,000 credits across the workspace.

Source
Captions: Can I use Captions on mobile devices?

Yes, Captions is available on iOS App Store and Google Play for mobile editing, along with the web-based editor.

Source
HeyGen: What is Digital Twin and how much does it cost?

Digital Twin creates a custom avatar from 2 minutes of recorded footage. Additional avatar slots beyond the default cost $29/month each.

Source
Captions: What does the Scale pricing tier include?

Scale plans offer 1,400, 2,800, or 5,600 AI credits per month at $69.99, $139.99, and $279.99 respectively, with everything in Max plus access to sophisticated generative AI models.

Source
HeyGen: How many languages can HeyGen translate videos into?

HeyGen can translate videos into 175+ languages with AI lip sync, making it useful for global content distribution and localization.

Source
HeyGen: What do users say about HeyGen's ratings?

HeyGen has 4.8/5 on G2 across more than 1,000 reviews and 4.7/5 on Capterra across 313 verified reviews as of June 2026, with avatar quality scoring 9.2/10.

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