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Technology · head to head

Canny vs Fibery

Canny logo

Canny

Technology

Capture, organize, and analyze product feedback

From
Free
Rated
-
Full reviewWebsite
Fibery logo

Fibery

Spreadsheets

Connected workspace for product teams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Canny tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs; Fibery free plan limited to 10 users and 10 guests
  • They diverge on capability: Canny covers Feedback boards, Fibery covers Customizable databases.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Canny and Fibery actually diverge.

Attributes where Canny and Fibery differ
AttributeCannyFibery
PlatformsWeb, Claude AI (MCP)Web
CategoryTechnologySpreadsheets
Founded20152018

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Canny

  • Feedback boards
  • Voting system
  • Roadmap planning
  • Changelog
  • User segmentation
  • Status updates
  • Admin moderation
  • Analytics

Only in Fibery

  • Customizable databases
  • Bi-directional linking
  • Whiteboards
  • Documents
  • Timelines
  • Formulas
  • Automations
  • API access

Both cover

  • Slack
  • Intercom
  • Jira
  • GitHub
  • SOC2
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Canny

  • Feature request managementnot Fibery
  • Product roadmappingnot Fibery
  • Customer feedback collectionnot Fibery
  • Changelog communicationnot Fibery
  • User engagementnot Fibery

Fibery

  • Work management and product development platformnot Canny
  • Relational database with multiple view types (table, board, gallery, timeline, calendar, Gantt)not Canny
  • Knowledge base and document collaborationnot Canny

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Canny

  • Tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs
  • Limited integrations on Core plan; must upgrade to Pro to connect with Jira and Linear
  • Lacks built-in analytics for identifying themes and patterns across hundreds of feedback requests without manual tagging
  • Customizations limited for public-facing interfaces regarding branding and information presentation
  • Autopilot AI cannot be linked to product knowledge bases to better understand products and improve function
  • Slow response times reported by users, affecting feedback management efficiency
  • Limited custom user fields and manual data updates require API access

Fibery

  • Free plan limited to 10 users and 10 guests
  • Free plan limited to 10 databases
  • Enterprise plan requires minimum of 25 paid users
  • SAML SSO available only on Enterprise plan

Pricing, plan by plan

Canny

Free
  • FreeFree
    • Up to 100 tracked users
    • Unlimited feedback
    • 1 board
  • Starter$400/month
    • 1,000 tracked users
    • Unlimited boards
    • Private boards
  • Growth$900/month
    • 5,000 tracked users
    • API access
    • SSO
  • Business$undefined/month
    • Unlimited tracked users
    • White label
    • SLA

Fibery

Free

No published plan breakdown. See the Fibery review.

Which should you pick?

Choose Canny if

  • You need feedback boards.
  • You want to start without paying.
  • You work on Web, Claude AI (MCP).
  • You also want voting system.
Canny review

Choose Fibery if

  • You need customizable databases.
  • You want to start without paying.
  • You also want bi-directional linking.
Fibery review

Questions people ask

Is Canny or Fibery better?
Neither clearly leads. Canny starts at Free and Fibery at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Canny or Fibery?
Canny starts at Free and Fibery at Free.
Does Canny or Fibery run on more platforms?
Canny runs on Web, Claude AI (MCP). Fibery runs on Web.
Can I use Canny for free?
Both have a free tier, so you can try either at no cost before committing.
What is Canny best used for?
Canny is most often used for feature request management, product roadmapping, customer feedback collection, changelog communication. Of those, feature request management and product roadmapping are not what Fibery is typically brought in for.
What can Canny do that Fibery cannot?
Canny covers Feedback boards, Voting system, Roadmap planning, Changelog. Fibery covers Customizable databases, Bi-directional linking, Whiteboards, Documents. Both handle Slack, Intercom, Jira, GitHub.

Answered from the vendors’ own pages

Canny: Does Canny offer a free plan?

Yes. Canny offers a free plan that allows collecting up to 100 feedback ideas. Free users get basic features without roadmap, changelog, or integrations.

Source
Fibery: What is the cost difference between Fibery Free and Standard plans?

Fibery Free costs $0 and supports up to 10 users plus 10 guests with 1 GB file storage. Standard is $12 per user per month when billed annually, offers unlimited file storage, and includes AI features and human support.

Source
Canny: How is Canny priced?

Canny pricing scales based on tracked users. Core starts at $19/month (100 users, annual), Pro starts at $79/month (100 users, annual). Prices increase as tracked users grow.

Source
Fibery: How many automation runs can I use on each Fibery tier?

Automation limits vary by plan. The Free plan has a lower limit, Standard plan includes a base amount, Pro plan includes 10,000 automation runs per month plus 1,000 per paid seat, and Enterprise plan offers unlimited automations.

Source
Canny: What is a tracked user in Canny?

A tracked user is anyone who posts, votes, or comments on your Canny board or embedded widget. Each unique end user counts once and the count accumulates.

Source
Fibery: Does Fibery offer special pricing for nonprofits or open-source projects?

Yes, nonprofits receive 50% discount, educational and Ukrainian organizations also get 50% off, and open-source projects receive 100% free access to the Pro plan.

Source
Canny: What is Canny Autopilot?

Canny Autopilot is an AI feature that automatically captures feature requests from communication tools like Gong, Intercom, Slack, and Zendesk. It prioritizes requests by revenue impact.

Source
Fibery: What is the free trial for Fibery?

All new workspaces receive a 14-day free trial of the Pro plan. Observers and guests remain free across all paid tiers.

Source
Canny: Does Canny have a public roadmap feature?

Yes. Canny provides a public roadmap where customers can see what is planned, building, and shipped. Customers can vote on features and watch their feedback progress.

Source
Fibery: Is there a startup discount for Fibery?

Yes, companies under 42 employees qualify for Fibery's startup program, which includes 6 months free access to the Pro plan.

Source
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