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CRM & Sales · head to head

Bitrix24 vs Krea

Bitrix24 logo

Bitrix24

CRM & Sales

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
K

Krea

Design Tools

Generate, enhance, and edit images, videos, or 3D meshes with AI

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Krea usage is metered in compute units that vary by operation; the free tier grants only 100 units per day, and the $9 per month Basic tier steps up to 5,000 units, as of August 2026.

Where they differ

Only the attributes on which Bitrix24 and Krea actually diverge.

Attributes where Bitrix24 and Krea differ
AttributeBitrix24Krea
Starting priceFreeOn request
Pricing modelsubscriptionusage-based
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb
CategoryCRM & SalesDesign Tools
Founded2012Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in Krea

Nothing recorded that Bitrix24 does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Krea
  • Team chat, tasks and project management in one suitenot Krea
  • Telephony and email integrated with customer recordsnot Krea
  • Document storage and collaborationnot Krea
  • Workflow automation and HR records on the higher tiersnot Krea

Krea

No use cases recorded yet. See the Krea review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Krea

  • Usage is metered in compute units that vary by operation; the free tier grants only 100 units per day, and the $9 per month Basic tier steps up to 5,000 units, as of August 2026.

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Krea

On request

No published plan breakdown. See the Krea review.

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Krea if

Nothing in the data separates Krea from Bitrix24 on the points above - pick on price and on how each one feels to use.

Krea review

Questions people ask

Is Bitrix24 or Krea better?
Neither clearly leads. Bitrix24 starts at Free and Krea at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Krea?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and On request for Krea.
Does Bitrix24 or Krea run on more platforms?
Bitrix24 runs on Web, Ios, Android. Krea runs on Web.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. Krea starts at On request.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Krea is typically brought in for.
What can Bitrix24 do that Krea cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management.
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