Softwr

CRM & Sales · head to head

Bitrix24 vs Bitwarden

Bitrix24 logo

Bitrix24

CRM & Sales

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Bitwarden logo

Bitwarden

All industries

Open source password management for everyone

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Bitwarden the integrated TOTP authenticator, encrypted file attachments, vault health reports and Emergency Access are all withheld from the free plan and need Premium at $1.65 per month
  • They diverge on capability: Bitrix24 covers Contact management, Bitwarden covers Unlimited password storage.

Where they differ

Only the attributes on which Bitrix24 and Bitwarden actually diverge.

Attributes where Bitrix24 and Bitwarden differ
AttributeBitrix24Bitwarden
PlatformsWeb, Ios, AndroidWindows, Macos, Linux, Ios, Android, Web, Cli
CategoryCRM & SalesAll industries
Founded20122016

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in Bitwarden

  • Unlimited password storage
  • Cross-platform sync
  • Secure password sharing
  • Password generator
  • Two-factor authentication
  • Encrypted file attachments
  • Vault health reports
  • Emergency access

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Bitwarden
  • Team chat, tasks and project management in one suitenot Bitwarden
  • Telephony and email integrated with customer recordsnot Bitwarden
  • Document storage and collaborationnot Bitwarden
  • Workflow automation and HR records on the higher tiersnot Bitwarden

Bitwarden

  • Personal password managementnot Bitrix24
  • Team credential sharingnot Bitrix24
  • Enterprise securitynot Bitrix24
  • Compliance requirementsnot Bitrix24
  • Developer secrets managementnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Bitwarden

  • The integrated TOTP authenticator, encrypted file attachments, vault health reports and Emergency Access are all withheld from the free plan and need Premium at $1.65 per month
  • Free accounts can share vault items with one other Bitwarden user and no more
  • File storage is capped at 5 GB on Premium and 5 GB personal plus 5 GB family on the Families plan
  • Two-step login accepts up to 10 hardware security keys per account
  • The Families plan is capped at 6 people, so a seventh member means moving to a Teams subscription at $4 per user per month

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Bitwarden

Free
  • FreeFree
    • Unlimited passwords
    • 2 users (organizations)
    • Sync all devices
  • Teams$3/month
    • Everything in Free
    • Unlimited users
    • Shared collections
  • Enterprise$6/month
    • Everything in Teams
    • SSO integration
    • Enterprise policies

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Bitwarden if

  • You need unlimited password storage.
  • You want to start without paying.
  • You work on Windows, Macos, Linux, Ios, Android, Web, Cli.
  • You also want cross-platform sync.
Bitwarden review

Questions people ask

Is Bitrix24 or Bitwarden better?
Neither clearly leads. Bitrix24 starts at Free and Bitwarden at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Bitwarden?
Bitrix24 starts at Free and Bitwarden at Free.
Does Bitrix24 or Bitwarden run on more platforms?
Bitrix24 runs on Web, Ios, Android. Bitwarden runs on Windows, Macos, Linux, Ios, Android, Web, Cli.
Can I use Bitrix24 for free?
Both have a free tier, so you can try either at no cost before committing.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Bitwarden is typically brought in for.
What can Bitrix24 do that Bitwarden cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Bitwarden covers Unlimited password storage, Cross-platform sync, Secure password sharing, Password generator.
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