Software · head to head
Bill.com vs WhatsApp
The short version
- Each has a real cost: Bill.com limited customization of approval workflows and user permissions for complex business needs; WhatsApp consumer app messaging and calling is free, but the vendor notes carrier data charges may apply
- They diverge on capability: Bill.com covers AP automation, WhatsApp covers Text messaging.
Where they differ
Only the attributes on which Bill.com and WhatsApp actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Bill.com
- AP automation
- AR automation
- Payment processing
- Approval workflows
- Document management
- Vendor management
- Cash flow insights
- Mobile approvals
Only in WhatsApp
- Text messaging
- Voice calls
- Video calls
- Group chats
- Status updates
- File sharing
- Voice messages
- Location sharing
Both cover
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Bill.com
- Invoice processingnot WhatsApp
- Bill paymentsnot WhatsApp
- Vendor paymentsnot WhatsApp
- Cash flow managementnot WhatsApp
- Financial automationnot WhatsApp
- Personal messagingnot Bill.com
- Family communicationnot Bill.com
- Business communicationnot Bill.com
- Group coordinationnot Bill.com
- International callingnot Bill.com
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Bill.com
- Limited customization of approval workflows and user permissions for complex business needs
- Limited international payment capabilities compared to specialists like Tipalti
- Customer support response times are slow, with agents often lacking product expertise
- Consumer app messaging and calling is free, but the vendor notes carrier data charges may apply
Pricing, plan by plan
Bill.com
Free- Essentials$49/month
- Core AP and AR functionality
- Manual CSV import/export
- Team$65/month
- Automatic 2-way sync with QuickBooks Online, Xero
- Corporate$89/month
- Procurement features
- Custom approval policies
- Sync with NetSuite, Dynamics
- FreeFree
- Unlimited messaging
- Voice and video calls
- Group chats up to 1024 people
Which should you pick?
Choose Bill.com if
- You need ap automation.
- You want to start without paying.
- You also want ar automation.
Choose WhatsApp if
- You need text messaging.
- You want to start without paying.
- You work on Web, Windows, Macos, Ios, Android.
- You also want voice calls.
Questions people ask
- Is Bill.com or WhatsApp better?
- Neither clearly leads. Bill.com starts at Free and WhatsApp at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Bill.com or WhatsApp?
- Bill.com starts at Free and WhatsApp at Free.
- Does Bill.com or WhatsApp run on more platforms?
- Bill.com runs on Web. WhatsApp runs on Web, Windows, Macos, Ios, Android.
- Can I use Bill.com for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Bill.com best used for?
- Bill.com is most often used for invoice processing, bill payments, vendor payments, cash flow management. Of those, invoice processing and bill payments are not what WhatsApp is typically brought in for.
- What can Bill.com do that WhatsApp cannot?
- Bill.com covers AP automation, AR automation, Payment processing, Approval workflows. WhatsApp covers Text messaging, Voice calls, Video calls, Group chats. Both handle Cloud deployment, Web support.
Answered from the vendors’ own pages
Bill.com: What payment methods does Bill.com support?
Bill.com supports ACH transfers, checks, corporate cards, and international transfers. ACH payments cost $0.59 per transaction, checks cost $1.99, and card payments incur a 2.9% fee.
SourceBill.com: Does Bill.com offer a free tier?
Yes. Bill.com offers a free Spend & Expense plan for access to credit lines from $1,000-$5M with corporate cards, budgets, and expense tracking.
SourceBill.com: Which accounting systems does Bill.com integrate with?
Bill.com integrates with QuickBooks Online, QuickBooks Enterprise, Oracle NetSuite, Sage Intacct, Microsoft Dynamics, and Xero, with automatic two-way syncing on most plans.
SourceRelated pages
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