Software · head to head
Bigtincan vs Viral Loops
The short version
- Only Viral Loops has a free tier, so it costs nothing to try first.
- Each has a real cost: Bigtincan no published pricing makes budgeting difficult and requires contacting sales for quotes; Viral Loops pricing is relatively high for small startups and bootstrapped businesses ($35/mo minimum)
- They diverge on capability: Bigtincan covers AI content recommendations, Viral Loops covers Campaign templates.
Where they differ
Only the attributes on which Bigtincan and Viral Loops actually diverge.
| Attribute | Bigtincan | Viral Loops |
|---|---|---|
| Starting price | On request | Free |
| Pricing model | Unknown | subscription |
| Free tier | No | Yes |
| Platforms | Web, iOS, Android | Web |
| Founded | 2008 | 2016 |
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Bigtincan
- AI content recommendations
- Mobile enablement
- Document automation
- Training
- Analytics
- Salesforce
- Microsoft Dynamics
- SAP
Only in Viral Loops
- Campaign templates
- Milestone rewards
- Leaderboards
- Referral widgets
- Viral analytics
- Shopify
- Mailchimp
- Klaviyo
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Bigtincan
- Customer Successnot Viral Loops
- Sales Enablementnot Viral Loops
- Ai Automationnot Viral Loops
Viral Loops
- affiliate marketing managementnot Bigtincan
- Workflow automationnot Bigtincan
- Reportingnot Bigtincan
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Bigtincan
- No published pricing makes budgeting difficult and requires contacting sales for quotes
- Steep implementation and onboarding costs on top of per-user fees for enterprise plans
- Complex setup process requiring significant organizational change management to adopt
Viral Loops
- Pricing is relatively high for small startups and bootstrapped businesses ($35/mo minimum)
- Advanced features are only available on higher-tier plans, limiting smaller businesses
- Limited customization without technical development for highly branded campaigns
- Customer support response times may vary by region and time zone
Pricing, plan by plan
Bigtincan
On request- SMB$null/custom
- Average cost $17,937
- Sales enablement basics
- Mobile access
- Enterprise$null/custom
- Average cost $139,644
- Advanced features
- Dedicated support
Viral Loops
Free- FreeFree
- 1,000 participants
- All templates
- Basic features
Which should you pick?
Choose Bigtincan if
- You need ai content recommendations.
- You work on Web, iOS, Android.
- You also want mobile enablement.
Choose Viral Loops if
- You need campaign templates.
- You want to start without paying.
- You also want milestone rewards.
Questions people ask
- Is Bigtincan or Viral Loops better?
- Neither clearly leads. Bigtincan starts at On request and Viral Loops at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Bigtincan or Viral Loops?
- Viral Loops has a free tier; the other does not. Paid plans start at On request for Bigtincan and Free for Viral Loops.
- Does Bigtincan or Viral Loops run on more platforms?
- Bigtincan runs on Web, iOS, Android. Viral Loops runs on Web.
- Can I use Viral Loops for free?
- Yes. Viral Loops has a free tier, so you can try it without paying. Bigtincan starts at On request.
- What is Bigtincan best used for?
- Bigtincan is most often used for customer success, sales enablement, ai automation. Of those, customer success and sales enablement are not what Viral Loops is typically brought in for.
- What can Bigtincan do that Viral Loops cannot?
- Bigtincan covers AI content recommendations, Mobile enablement, Document automation, Training. Viral Loops covers Campaign templates, Milestone rewards, Leaderboards, Referral widgets. Both handle Web support.
Answered from the vendors’ own pages
Bigtincan: Does Bigtincan publish transparent pricing?
No. Bigtincan uses quote-based pricing with no published list prices. Most customers report effective costs of $25-$45 per user per month when billed annually, with SMB plans averaging $17,937 and Enterprise plans averaging $139,644.
SourceViral Loops: What does Viral Loops pricing start at?
Viral Loops pricing starts at $35/month and ranges up to $208/month depending on the plan. The platform offers a 14-day free trial, flat-rate pricing (no per-campaign charges), and 30% discount for annual billing.
SourceBigtincan: What is included in Bigtincan's mobile capabilities?
Bigtincan includes mobile access for sales teams to access content, run presentations, and engage customers on their devices as part of its mobile-first sales enablement approach.
SourceViral Loops: What types of campaigns can Viral Loops create?
Viral Loops allows creation of referral programs, giveaways, waiting lists, and sweepstakes/competitions. Campaigns can be integrated into websites or mobile apps within minutes using pre-built templates.
SourceBigtincan: Does Bigtincan include AI-powered features?
Yes. Bigtincan includes AI-powered features for content recommendations, sales coaching, and engagement analytics to help teams optimize their selling process.
SourceViral Loops: Does Viral Loops offer custom pricing?
Yes. Beyond the standard $35-208/month plans, Viral Loops offers custom pricing for larger teams and enterprises with specific feature requirements.
SourceViral Loops: What happens to campaigns after I cancel Viral Loops?
Users can export large files of mailing lists in several data formats, allowing campaign data to be migrated to another platform if needed after cancellation.
SourceViral Loops: How quickly can I launch a campaign with Viral Loops?
Campaigns can be launched within minutes using Viral Loops' template-based, intuitive interface that requires no technical expertise or coding knowledge.
SourceRelated pages
More on Viral Loops
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