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CRM · head to head

Bigin vs Global Shop Solutions

Bigin logo

Bigin

CRM

Zoho pipeline CRM for small businesses, priced well below Zoho CRM itself

From
Free
Rated
-
Global Shop Solutions logo

Global Shop Solutions

ERP

Cloud and on-premise ERP for small manufacturers

From
$500/month
Rated
-

The short version

  • Only Bigin has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bigin the plan limits are the product boundary, not a soft guideline: three pipelines on Express and thirty automations will constrain any business with more than a couple of distinct sale types, and the only fix is to pay up a tier.; Global Shop Solutions no price or price range is published; the pricing page collects business details and returns a quote instead
  • They diverge on capability: Bigin covers Multiple pipelines, Global Shop Solutions covers Financial management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Bigin and Global Shop Solutions actually diverge.

Attributes where Bigin and Global Shop Solutions differ
AttributeBiginGlobal Shop Solutions
Starting priceFree$500/month
Pricing modelPer user per monthsubscription
Free tierYesNo
PlatformsWeb, iOS, Android, macOS, watchOSCloud, On-premise, Web
CategoryCRMERP
FoundedUnknown1985

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bigin

  • Multiple pipelines
  • Teampipes
  • Built-in telephony
  • Email integration
  • Workflow automation
  • Mobile apps
  • Zoho ecosystem
  • Free onboarding

Only in Global Shop Solutions

  • Financial management
  • Manufacturing
  • Inventory management
  • Order management
  • Reporting
  • REST APIs
  • EDI
  • QuickBooks

What people use each for

The jobs each tool is most often brought in to do.

Bigin

  • A five-person sales team wants a real CRM for under 50 US dollars a month total and will never use the territory management or forecasting depth in Zoho CRM.not Global Shop Solutions
  • A business already running Zoho Books or Zoho Mail wants a CRM in the same account with native links rather than a bridged third-party tool.not Global Shop Solutions
  • A services firm wants to run client onboarding and delivery as pipelines alongside sales, which is what Teampipes exists for, without buying a separate project tool.not Global Shop Solutions
  • A buyer evaluating Zoho CRM Standard should price Bigin first, because for straightforward pipeline selling it is roughly a third of the cost on the same platform.not Global Shop Solutions

Global Shop Solutions

  • ERP for discrete manufacturers running job shops and make to order productionnot Bigin
  • Shop floor data collection and schedulingnot Bigin
  • Running manufacturing ERP on premise, in the cloud or as SaaSnot Bigin

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bigin

  • The plan limits are the product boundary, not a soft guideline: three pipelines on Express and thirty automations will constrain any business with more than a couple of distinct sale types, and the only fix is to pay up a tier.
  • Outgrowing Bigin means migrating to Zoho CRM, a different product with different objects and configuration, so the cheap start becomes a project later rather than a plan upgrade.
  • The free plan is one user with 500 records and no automation, which makes it a trial rather than a usable free tier of the kind Zoho CRM competitors offer.
  • Reporting and analytics are basic compared with Zoho CRM, with no serious forecasting, territory management or custom module building, so sales operations functions have nothing to work with.
  • Zoho runs two overlapping CRMs and has an obvious incentive to keep Bigin limited, so features that would make it a genuine competitor to Zoho CRM are unlikely to arrive however much customers ask.

Global Shop Solutions

  • No price or price range is published; the pricing page collects business details and returns a quote instead
  • Licensing is by concurrent user, meaning the number of employees in the system at once, rather than by named seat
  • Cost is split into an upfront charge plus an ongoing quarterly charge rather than a single subscription
  • Graphical shop floor interfaces carry their own upfront and ongoing quarterly cost on top of the base licence
  • No minimum user count, implementation fee or contract term is published

Pricing, plan by plan

Bigin

Free
  • FreeFree
    • One user only
    • 500 records
    • One pipeline
  • Express$7/month
    • Three pipelines
    • 50,000 records
    • 30 workflow automations
  • Premier$12/month
    • Five pipelines
    • 100,000 records
    • 50 workflow automations
  • Bigin 360$18/month
    • Fifteen pipelines
    • One million records
    • 100 workflow automations

Global Shop Solutions

$500/month
  • Starter$500/month
    • Basic ERP
    • Inventory management
    • Financial module
  • Premium$1500/month
    • Advanced modules
    • Manufacturing
    • Priority support

Which should you pick?

Choose Bigin if

  • You need multiple pipelines.
  • You want to start without paying.
  • You work on Web, iOS, Android, macOS, watchOS.
  • You also want teampipes.

Choose Global Shop Solutions if

  • You need financial management.
  • You work on Cloud, On-premise, Web.
  • You also want manufacturing.

Questions people ask

Is Bigin or Global Shop Solutions better?
Neither clearly leads. Bigin starts at Free and Global Shop Solutions at $500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bigin or Global Shop Solutions?
Bigin has a free tier; the other does not. Paid plans start at Free for Bigin and $500/month for Global Shop Solutions.
Does Bigin or Global Shop Solutions run on more platforms?
Bigin runs on Web, iOS, Android, macOS, watchOS. Global Shop Solutions runs on Cloud, On-premise, Web.
Can I use Bigin for free?
Yes. Bigin has a free tier, so you can try it without paying. Global Shop Solutions starts at $500/month.
What is Bigin best used for?
Bigin is most often used for a five-person sales team wants a real crm for under 50 us dollars a month total and will never use the territory management or forecasting depth in zoho crm., a business already running zoho books or zoho mail wants a crm in the same account with native links rather than a bridged third-party tool., a services firm wants to run client onboarding and delivery as pipelines alongside sales, which is what teampipes exists for, without buying a separate project tool., a buyer evaluating zoho crm standard should price bigin first, because for straightforward pipeline selling it is roughly a third of the cost on the same platform.. Of those, a five-person sales team wants a real crm for under 50 us dollars a month total and will never use the territory management or forecasting depth in zoho crm. and a business already running zoho books or zoho mail wants a crm in the same account with native links rather than a bridged third-party tool. are not what Global Shop Solutions is typically brought in for.
What can Bigin do that Global Shop Solutions cannot?
Bigin covers Multiple pipelines, Teampipes, Built-in telephony, Email integration. Global Shop Solutions covers Financial management, Manufacturing, Inventory management, Order management.

Answered from the vendors’ own pages

Bigin: Is Bigin the same as Zoho CRM?

No. It is a separate, cheaper product on its own domain with its own pricing, aimed at small businesses, and it is deliberately capped so it does not compete with Zoho CRM.

Global Shop Solutions: How much does Global Shop Solutions cost?

Global Shop Solutions does not publish pricing online. The company uses a concurrent user model with upfront and ongoing quarterly costs. Exact pricing varies by business requirements and must be obtained through a custom quote.

Source
Bigin: How much cheaper is it?

Express is 7 US dollars per user per month annually against Zoho CRM Standard at a higher rate, and the gap widens against the upper Zoho CRM tiers.

Global Shop Solutions: What is Global Shop Solutions pricing model?

Global Shop Solutions uses a concurrent user model based on the number of employees in the system at once. Pricing includes upfront costs and ongoing quarterly payments. Software updates and support are included in the ongoing cost.

Source
Bigin: What happens when I outgrow the pipeline limits?

You move up a Bigin tier to five or fifteen pipelines, and beyond that you migrate to Zoho CRM, which is a data and configuration migration rather than a switch.

Global Shop Solutions: Does Global Shop Solutions offer deployment flexibility?

Yes, Global Shop Solutions supports on-premise, cloud, or SaaS deployments with custom pricing for each option.

Source
Bigin: Is the free plan usable?

Only for one person with a very small contact list. It is one user, 500 records, one pipeline and no automation.

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