AI Tools · head to head
Arize AI vs Heroku

Arize AI
AI Tools
AI engineering platform for observability and evaluation of agents and LLM apps
- From
- Free
- Rated
- -
The short version
- Only Arize AI has a free tier, so it costs nothing to try first.
- Each has a real cost: Arize AI the free plan caps trace spans at 25,000 per month with only 15 days of retention.; Heroku there is no free dyno tier; the cheapest Eco dyno is $5 per month
- They diverge on capability: Arize AI covers End-to-end tracing, Heroku covers Git-based deployment.
Where they differ
Only the attributes on which Arize AI and Heroku actually diverge.
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Arize AI
- End-to-end tracing
- Evaluation framework
- Prompt testing and improvement
- Alyx AI engineering agent
- Custom dashboards
- Data warehouse integrations
Only in Heroku
- Git-based deployment
- Buildpacks
- Dynos (containers)
- Add-ons marketplace
- Postgres database
- Environment variables
- Logging
- API
What people use each for
The jobs each tool is most often brought in to do.
Arize AI
- Tracing and debugging production AI agentsnot Heroku
- Running large-scale evaluations across traces and sessionsnot Heroku
- Improving prompts before production rolloutnot Heroku
- Storing and querying GenAI traces alongside a data warehousenot Heroku
Heroku
- Deploying and scaling web applications with git push and no server administrationnot Arize AI
- Running managed Postgres, Redis and Kafka as attached data servicesnot Arize AI
- Isolated production environments in a Private Space for regulated workloadsnot Arize AI
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Arize AI
- The free plan caps trace spans at 25,000 per month with only 15 days of retention.
- Self-hosted deployment and Data Fabric integration are restricted to the custom-priced Enterprise tier.
- Pricing beyond the $50/month Pro plan requires a custom quote, making cost planning less transparent at scale.
- Advanced compliance features like HIPAA are only available on Enterprise.
Heroku
- There is no free dyno tier; the cheapest Eco dyno is $5 per month
- Eco dynos sleep after 30 minutes of inactivity, are restricted to personal accounts and allow only 2 process types
- Free SSL and 10 process types start at the Basic dyno at $7 per month
- Private and Shield dyno types require a Private Space, which is billed on top of the dynos
- Private Space dynos start at $250 per month for Private-M and $500 per month for Private-L
- Dyno prices are per dyno per month, so an app with several process types multiplies the bill
Pricing, plan by plan
Arize AI
Free- AX FreeFree
- 25k trace spans/month
- 1 GB storage/month
- 15-day retention
- AX Pro$50/month
- 50k trace spans/month
- 10 GB storage/month
- 30-day retention
- AX Enterprise$undefined/mo
- Custom trace spans, storage, and retention
- SaaS or self-hosted deployment
- Managed agents and Data Fabric
Heroku
$7/month- Hobby$7/month
- 512MB RAM
- Shared CPU
- 1 web dyno
- Standard$50/month
- 512MB RAM
- Dedicated CPU
- Automatic scaling
Which should you pick?
Choose Arize AI if
- You need end-to-end tracing.
- You want to start without paying.
- You work on web, api.
- You also want evaluation framework.
Choose Heroku if
- You need git-based deployment.
- You work on Web, Api, Workers.
- You also want buildpacks.
Questions people ask
- Is Arize AI or Heroku better?
- Neither clearly leads. Arize AI starts at Free and Heroku at $7/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Arize AI or Heroku?
- Arize AI has a free tier; the other does not. Paid plans start at Free for Arize AI and $7/month for Heroku.
- Does Arize AI or Heroku run on more platforms?
- Arize AI runs on web, api. Heroku runs on Web, Api, Workers.
- Can I use Arize AI for free?
- Yes. Arize AI has a free tier, so you can try it without paying. Heroku starts at $7/month.
- What is Arize AI best used for?
- Arize AI is most often used for tracing and debugging production ai agents, running large-scale evaluations across traces and sessions, improving prompts before production rollout, storing and querying genai traces alongside a data warehouse. Of those, tracing and debugging production ai agents and running large-scale evaluations across traces and sessions are not what Heroku is typically brought in for.
- What can Arize AI do that Heroku cannot?
- Arize AI covers End-to-end tracing, Evaluation framework, Prompt testing and improvement, Alyx AI engineering agent. Heroku covers Git-based deployment, Buildpacks, Dynos (containers), Add-ons marketplace.
Answered from the vendors’ own pages
Arize AI: What does Arize AX cost?
Arize AX offers a free plan, a Pro plan at $50/month, and a custom-priced Enterprise plan, with pricing based on trace spans, storage, and retention needs.
SourceArize AI: Is there a free plan, and what are its limits?
The AX Free plan includes 25,000 trace spans and 1 GB of storage per month with 15-day retention, plus unlimited users, evaluations, and experiments.
SourceArize AI: What deployment options are available?
Free and Pro plans are SaaS-only, while Enterprise customers can choose SaaS or self-hosted deployment with custom SLAs.
SourceRelated pages
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- Heroku vs Anthropic API
- Heroku vs D-ID
- Heroku vs Fathom
- Heroku vs Stable Diffusion
- Heroku vs Perplexity
- Heroku vs Black Forest Labs
- Heroku vs Cartesia
- Heroku vs Deepgram
- Heroku vs Helicone
- Heroku vs Ideogram
- Heroku vs Jasper
- Heroku vs PromptLayer
- Heroku vs Resemble AI
- Heroku vs Together AI
- Heroku vs AI21 Labs
- Heroku vs Copy.ai
- Heroku vs HeyGen
- Heroku vs Grafana Cloud
- Heroku vs Neon
- Heroku vs DigitalOcean
- Heroku vs AWS (Amazon Web Services)
- Heroku vs Lambda (AWS Serverless)
- Heroku vs Fireworks AI
- Heroku vs Anyscale
- Heroku vs DeepInfra
- Heroku vs Deno Deploy
- Heroku vs Hetzner Cloud
- Heroku vs Linode
- Heroku vs Packer
- Heroku vs Pulumi
- Heroku vs Render
- Heroku vs Upstash
- Heroku vs Vagrant
- Heroku vs Vultr
- Heroku vs Akamai

