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Backup · head to head

Amanda Enterprise vs Jaeger

Amanda Enterprise logo

Amanda Enterprise

Backup

Open-source backup trusted by enterprises

From
Free
Rated
-
Full reviewWebsite
Jaeger logo

Jaeger

Cloud

Open-source end-to-end distributed tracing

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Amanda Enterprise minimum 10 workloads required for most use cases; Jaeger tracing is only as good as the instrumentation, and partial instrumentation produces misleading gaps
  • They diverge on capability: Amanda Enterprise covers Cross-platform backup, Jaeger covers Distributed trace search.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Amanda Enterprise and Jaeger actually diverge.

Attributes where Amanda Enterprise and Jaeger differ
AttributeAmanda EnterpriseJaeger
Pricing modelsubscriptionOpen source, no licence fee
PlatformsWindows, Linux, WebLinux, Kubernetes, Docker
CategoryBackupCloud
Founded2005Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amanda Enterprise

  • Cross-platform backup
  • Cloud integration
  • Disk staging
  • Encryption
  • Web-based management
  • Bare metal recovery
  • AWS S3
  • Azure

Only in Jaeger

  • Distributed trace search
  • Dependency graph
  • Adaptive sampling
  • Pluggable storage

What people use each for

The jobs each tool is most often brought in to do.

Amanda Enterprise

  • Data protectionnot Jaeger
  • Disaster recoverynot Jaeger
  • Business continuitynot Jaeger
  • Ransomware protectionnot Jaeger
  • Compliancenot Jaeger

Jaeger

  • Finding which service in a request path causes the latencynot Amanda Enterprise
  • Understanding real service dependencies rather than the diagram on the wikinot Amanda Enterprise
  • Debugging failures that only appear under production traffic patternsnot Amanda Enterprise

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amanda Enterprise

  • Minimum 10 workloads required for most use cases
  • Per-device pricing may increase costs for large deployments with many servers
  • Enterprise plan requires contacting sales for custom quotes
  • NAS/File share backups charged separately at $4.99-$5.99/TB/month after first 10 TB free

Jaeger

  • Tracing is only as good as the instrumentation, and partial instrumentation produces misleading gaps
  • Storage is the real operational cost: high-volume tracing on Elasticsearch or Cassandra is a cluster to run and pay for
  • Traces alone, without correlated metrics and logs, leave you switching between tools during an incident

Pricing, plan by plan

Amanda Enterprise

Free
  • Business$5.99/monthly
    • Linux/Windows backup
    • Database backup
    • M365 backup
  • Business Plus$6.99/monthly
    • Everything in Business plus: 24/7 premium support
    • 10 hours pro services
    • 8 hours training
  • Enterprise$undefined/quote
    • Everything in Business Plus plus: Integrated data resiliency
    • Expert consultation & design
    • Bulk automation scripts

Jaeger

Free
  • JaegerFree
    • Full functionality
    • No usage limits
    • Community support

Which should you pick?

Choose Amanda Enterprise if

  • You need cross-platform backup.
  • You want to start without paying.
  • You work on Windows, Linux, Web.
  • You also want cloud integration.
Amanda Enterprise review

Choose Jaeger if

  • You need distributed trace search.
  • You want to start without paying.
  • You work on Linux, Kubernetes, Docker.
  • You also want dependency graph.
Jaeger review

Questions people ask

Is Amanda Enterprise or Jaeger better?
Neither clearly leads. Amanda Enterprise starts at Free and Jaeger at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amanda Enterprise or Jaeger?
Amanda Enterprise starts at Free and Jaeger at Free.
Does Amanda Enterprise or Jaeger run on more platforms?
Amanda Enterprise runs on Windows, Linux, Web. Jaeger runs on Linux, Kubernetes, Docker.
Can I use Amanda Enterprise for free?
Both have a free tier, so you can try either at no cost before committing.
What is Amanda Enterprise best used for?
Amanda Enterprise is most often used for data protection, disaster recovery, business continuity, ransomware protection. Of those, data protection and disaster recovery are not what Jaeger is typically brought in for.
What can Amanda Enterprise do that Jaeger cannot?
Amanda Enterprise covers Cross-platform backup, Cloud integration, Disk staging, Encryption. Jaeger covers Distributed trace search, Dependency graph, Adaptive sampling, Pluggable storage.

Answered from the vendors’ own pages

Amanda Enterprise: How much does Zmanda Pro backup software cost?

Zmanda pricing starts at $5.99/month per device for the Business plan and $6.99/month per device for Business Plus with 24/7 support. Enterprise plans are custom-priced. Pricing estimator available at zmanda.com/pricing to calculate costs based on workload count and storage. Source: https://web.archive.org/web/20241128003646/https://www.zmanda.com/pricing/

Source
Jaeger: Is Jaeger free?

Yes, open source and CNCF-graduated. Costs are the storage backend you run.

Amanda Enterprise: Is Zmanda's licensing model flexible?

Yes, Zmanda's licensing is flexible, you can change your server or client license midway if your backup environment changes and only pay the difference. Additional professional services cost $200/hour for consulting.

Source
Jaeger: Do I use Jaeger or OpenTelemetry?

Both, usually. Instrument with OpenTelemetry and use Jaeger to store and query the traces.

Amanda Enterprise: What payment options does Zmanda accept?

Zmanda offers multiple payment options including electronic fund transfers (EFTs), wire transfers, and credit card payments with flexible 1-year, 3-year, and 5-year license periods available.

Source
Jaeger: Does Jaeger handle metrics and logs?

No. It is a tracing system. Metrics and logs need Prometheus, Loki or an equivalent.

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