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Telecommunications · head to head

46elks vs Document360

46elks logo

46elks

Telecommunications

Small Swedish SMS and voice API with Nordic depth and fully published prices

From
€0.02/per SMS part
Free plan
No
Full reviewWebsite
Document360 logo

Document360

Customer Support

Self-service knowledge base software for product documentation

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: 46elks it is a small company, so global route depth, redundancy and round-the-clock support do not match the large aggregators.; Document360 no published flat-rate pricing makes it hard to compare costs upfront against competitors.
  • They diverge on capability: 46elks covers Nordic numbering and coverage, Document360 covers Category Manager.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which 46elks and Document360 actually diverge.

Attributes where 46elks and Document360 differ
Attribute46elksDocument360
Starting price€0.02/per SMS partOn request
Pricing modelPer message and per minute, priced by destination countryquote
PlatformsWeb, APIs, Python, JavaScript, PHP, Rubyweb
CategoryTelecommunicationsCustomer Support

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 46elks

  • Nordic numbering and coverage
  • Regulated Swedish operator
  • Fully published rate card
  • Simple HTTP API
  • Programmable voice

Only in Document360

  • Category Manager
  • Eddy AI
  • Article Revision History
  • SSO & Role-Based Access
  • Analytics
  • Multi-language Support
  • API Documentation Tools

What people use each for

The jobs each tool is most often brought in to do.

46elks

  • Swedish and Nordic products needing local numbers and compliant sender identitiesnot Document360
  • Organisations that must contract and invoice with a regulated supplier inside the EUnot Document360
  • Small teams wanting a minimal SMS API without an enterprise onboarding processnot Document360
  • Internal alerting and two-factor systems with modest message volumenot Document360

Document360

  • Product and API documentationnot 46elks
  • Internal knowledge managementnot 46elks
  • Customer self-service supportnot 46elks
  • Multi-language documentation portalsnot 46elks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

46elks

  • It is a small company, so global route depth, redundancy and round-the-clock support do not match the large aggregators.
  • Its advantages are Nordic and regulatory, so an organisation sending mainly to other regions gains nothing and pays more per message than it would at scale elsewhere.
  • The feature set covers SMS, voice and numbers only, with no WhatsApp, RCS, email or fraud products, so multi-channel needs a second vendor.
  • Sending to the United States requires purchasing a number first, and US inbound messaging and mobile numbers are not available self-serve at all.
  • US A2P traffic also requires 10DLC registration with its own fees and carrier surcharges, making a small European vendor a poor fit for a US-focused business.

Document360

  • No published flat-rate pricing makes it hard to compare costs upfront against competitors.
  • Requires a sales quote process rather than instant self-service signup for paid plans.
  • Advanced AI features are usage-metered and may require additional purchases.
  • Smaller teams may find the enterprise-oriented feature set more complex than needed.

Pricing, plan by plan

46elks

€0.02/per SMS part
  • Pay as you go$0.02/per SMS part
    • Swedish SMS about 0.047 EUR per part, US SMS about 0.02 EUR per part
    • Swedish landline calls about 0.013 EUR per minute
    • Phone numbers from about 3 EUR per month

Document360

On request
  • Custom$undefined/month
    • Team accounts
    • Workspaces
    • Languages

Which should you pick?

Choose 46elks if

  • You need nordic numbering and coverage.
  • You work on Web, APIs, Python, JavaScript, PHP, Ruby.
  • You also want regulated swedish operator.
46elks review

Choose Document360 if

  • You need category manager.
  • You work on web.
  • You also want eddy ai.
Document360 review

Questions people ask

Is 46elks or Document360 better?
Neither clearly leads. 46elks starts at €0.02/per SMS part and Document360 at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 46elks or Document360?
46elks starts at €0.02/per SMS part and Document360 at On request.
Does 46elks or Document360 run on more platforms?
46elks runs on Web, APIs, Python, JavaScript, PHP, Ruby. Document360 runs on web.
What is 46elks best used for?
46elks is most often used for swedish and nordic products needing local numbers and compliant sender identities, organisations that must contract and invoice with a regulated supplier inside the eu, small teams wanting a minimal sms api without an enterprise onboarding process, internal alerting and two-factor systems with modest message volume. Of those, swedish and nordic products needing local numbers and compliant sender identities and organisations that must contract and invoice with a regulated supplier inside the eu are not what Document360 is typically brought in for.
What can 46elks do that Document360 cannot?
46elks covers Nordic numbering and coverage, Regulated Swedish operator, Fully published rate card, Simple HTTP API. Document360 covers Category Manager, Eddy AI, Article Revision History, SSO & Role-Based Access.

Answered from the vendors’ own pages

46elks: Why choose 46elks over Twilio?

Only for Nordic and regulatory reasons: local numbers, sender identity handling, a supplier regulated under Swedish electronic communications law, EU contracting, and support in your own time zone. On global reach and price at volume the large vendors win.

Document360: How is Document360 pricing determined?

Pricing is customized rather than tiered flat-rate, based on team accounts, workspaces, languages, SSO/security needs, knowledge base privacy model, and AI Suite usage.

Source
46elks: Does 46elks publish its prices?

Yes, all of them, without a login, in Swedish kronor and euros. Swedish messages run about 0.047 euros per part and Swedish landline calls about 0.013 euros a minute.

Document360: Is there a free trial?

Yes, Document360 offers a 14-day free trial with full feature access and no credit card required.

Source
46elks: Is it suitable for sending to the United States?

Poorly. You must buy a number before you can send there, US inbound messaging and mobile numbers are not self-serve, and US A2P traffic requires 10DLC registration with its own fees and carrier surcharges.

Document360: What compliance and security features are included?

All plans include SOC 2 Type II compliance, SSL encryption, and security features such as roles, permissions, and SSO.

Source
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