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Software · head to head

SAP SuccessFactors vs Zoho People

SAP SuccessFactors logo

SAP SuccessFactors

Software

Human experience management

From
On request
Rated
-
Zoho People logo

Zoho People

Software

Cloud HR software for growing businesses

From
Free
Rated
-

The short version

  • Only Zoho People has a free tier, so it costs nothing to try first.
  • Each has a real cost: SAP SuccessFactors complex configuration and customization required; Zoho People slow response times and slow loading on the platform affecting user efficiency
  • They diverge on capability: SAP SuccessFactors covers Core HR, Zoho People covers Employee Database.

Where they differ

Only the attributes on which SAP SuccessFactors and Zoho People actually diverge.

Attributes where SAP SuccessFactors and Zoho People differ
AttributeSAP SuccessFactorsZoho People
Starting priceOn requestFree
Pricing modelquoteUnknown
Free tierNoYes
PlatformsWeb, CloudWeb
Founded20011996

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SAP SuccessFactors

  • Core HR
  • Payroll
  • Talent Management
  • Learning
  • Recruiting
  • Succession Planning
  • Analytics
  • SAP ERP

Only in Zoho People

  • Employee Database
  • Time Off
  • Time Tracking
  • Attendance
  • Onboarding
  • Self-Service
  • Zoho CRM
  • Zoho Books

Both cover

  • Performance
  • Microsoft 365
  • Web support
  • Ios support
  • Android support

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SAP SuccessFactors

  • Complex configuration and customization required
  • Steep pricing for enterprise implementations
  • Implementation requires extensive project timelines

Zoho People

  • Slow response times and slow loading on the platform affecting user efficiency
  • Limited customization options for leave and performance management workflows
  • Mobile app is missing key features available in desktop version, like timesheets and reporting
  • Customer support is ticket-based only with no live chat unless on premium plan

Pricing, plan by plan

SAP SuccessFactors

On request
  • SuccessFactors HXM$undefined/month
    • Core HR
    • Payroll
    • Talent Management

Zoho People

Free

No published plan breakdown. See the Zoho People review.

Which should you pick?

Choose SAP SuccessFactors if

  • You need core hr.
  • You work on Web, Cloud.
  • You also want payroll.

Choose Zoho People if

  • You need employee database.
  • You want to start without paying.
  • You also want time off.

Questions people ask

Is SAP SuccessFactors or Zoho People better?
Neither clearly leads. SAP SuccessFactors starts at On request and Zoho People at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SAP SuccessFactors or Zoho People?
Zoho People has a free tier; the other does not. Paid plans start at On request for SAP SuccessFactors and Free for Zoho People.
Does SAP SuccessFactors or Zoho People run on more platforms?
SAP SuccessFactors runs on Web, Cloud. Zoho People runs on Web.
Can I use Zoho People for free?
Yes. Zoho People has a free tier, so you can try it without paying. SAP SuccessFactors starts at On request.
What can SAP SuccessFactors do that Zoho People cannot?
SAP SuccessFactors covers Core HR, Payroll, Talent Management, Learning. Zoho People covers Employee Database, Time Off, Time Tracking, Attendance. Both handle Performance, Microsoft 365, Web support, Ios support.

Answered from the vendors’ own pages

SAP SuccessFactors: What is SAP SuccessFactors used for?

SAP SuccessFactors is a cloud-based HCM solution for talent management, recruitment, learning, and onboarding. It helps organizations manage employee data, recruiting workflows, performance management, learning programs, and succession planning.

Source
Zoho People: Does Zoho People have a free tier?

Yes, the Free plan supports up to 5-10 users with essential HR tools, email support, and 30-day free trial available on all paid plans with no credit card required.

Source
SAP SuccessFactors: Can SAP SuccessFactors integrate with other systems?

Yes. SAP SuccessFactors can integrate with SAP HCM S/4HANA, other SAP ERP systems, and third-party HRIS, background check providers, and sourcing tools through APIs and integration adapters.

Source
Zoho People: What is the pricing for Zoho People?

Pricing starts at $1.25 per user per month when billed annually. The Essential HR plan costs $1.50 monthly per user, dropping to $1.25 annually with five tiers available: Free, Essential HR, Professional, Premium, and Enterprise.

Source
Zoho People: Does Zoho People work with other Zoho applications?

Yes, Zoho People integrates with the Zoho ecosystem including Zoho CRM, Zoho Books, and other Zoho applications for unified business management.

Source

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