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Veterinary · head to head

Covetrus Pulse vs RxWorks

Covetrus Pulse logo

Covetrus Pulse

Veterinary

Veterinary operating system with pharmacy and client engagement

From
On request
Rated
-
R

RxWorks

Veterinary

Server-based practice management with a corporate group heritage in Australia, New Zealand and the United Kingdom

From
On request
Rated
-

The short version

  • Each has a real cost: Covetrus Pulse ties clinical software to a supply and pharmacy relationship, which is a commercial dependency worth deciding on deliberately; RxWorks it is a legacy line inside Covetrus, which promotes Pulse as its strategic cloud product, so the practical question is not capability but how long the system will be supported and on what notice.
  • They diverge on capability: Covetrus Pulse covers Practice management, RxWorks covers Multi-site group operation.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Covetrus Pulse and RxWorks actually diverge.

Attributes where Covetrus Pulse and RxWorks differ
AttributeCovetrus PulseRxWorks
PlatformsWeb, Cloud, iOS, AndroidWindows

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Veterinary).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Covetrus Pulse

  • Practice management
  • Integrated prescription management
  • Client engagement
  • Analytics

Only in RxWorks

  • Multi-site group operation
  • Dispensing and stock control
  • Client accounts
  • On-premise database
  • Regional configuration
  • Laboratory integration

What people use each for

The jobs each tool is most often brought in to do.

Covetrus Pulse

  • Practices dispensing heavily that want prescriptions filled without leaving the systemnot RxWorks
  • Groups wanting one platform across clinical, client and pharmacynot RxWorks
  • Clinics moving off legacy on-premise systems such as AVImarknot RxWorks

RxWorks

  • A practice joining an Australian, New Zealand or United Kingdom group that already standardises on RxWorksnot Covetrus Pulse
  • A group that needs consolidated reporting and centrally controlled price lists across many sitesnot Covetrus Pulse
  • A mixed or large animal practice that runs account customers on credit terms rather than payment at the time of servicenot Covetrus Pulse
  • A site that cannot rely on its internet connection and needs the clinical record held locallynot Covetrus Pulse

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Covetrus Pulse

  • Ties clinical software to a supply and pharmacy relationship, which is a commercial dependency worth deciding on deliberately
  • Quote-only pricing with no published rates
  • Covetrus also owns older systems, and roadmap attention across a portfolio is a fair question
  • Cloud-only, so consultations depend on clinic connectivity

RxWorks

  • It is a legacy line inside Covetrus, which promotes Pulse as its strategic cloud product, so the practical question is not capability but how long the system will be supported and on what notice.
  • It is a Windows server product, so the group carries hardware, database, patching and backup costs that never appear in the software quotation.
  • Its relevance is regional: outside Australia, New Zealand and the United Kingdom the installed base and the support and consultant network are thin, which matters for a group expanding into new markets.
  • Remote and mobile working is poor compared with cloud systems, which is a growing problem as groups centralise administration and clinicians expect record access away from the practice.
  • The eventual migration off it will be a full data conversion with retraining across every site, and at group scale that project cost should be modelled now rather than treated as a future problem.

Pricing, plan by plan

Covetrus Pulse

On request

No published plan breakdown. See the Covetrus Pulse review.

RxWorks

On request
  • RxWorks$undefined/year
    • Quoted per site, normally under a group agreement
    • Annual support and maintenance charged separately
    • Server infrastructure is the responsibility of the practice or group

Which should you pick?

Choose Covetrus Pulse if

  • You need practice management.
  • You work on Web, Cloud, iOS, Android.
  • You also want integrated prescription management.

Choose RxWorks if

  • You need multi-site group operation.
  • You work on Windows.
  • You also want dispensing and stock control.

Questions people ask

Is Covetrus Pulse or RxWorks better?
Neither clearly leads. Covetrus Pulse starts at On request and RxWorks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Covetrus Pulse or RxWorks?
Covetrus Pulse starts at On request and RxWorks at On request.
Does Covetrus Pulse or RxWorks run on more platforms?
Covetrus Pulse runs on Web, Cloud, iOS, Android. RxWorks runs on Windows.
What is Covetrus Pulse best used for?
Covetrus Pulse is most often used for practices dispensing heavily that want prescriptions filled without leaving the system, groups wanting one platform across clinical, client and pharmacy, clinics moving off legacy on-premise systems such as avimark. Of those, practices dispensing heavily that want prescriptions filled without leaving the system and groups wanting one platform across clinical, client and pharmacy are not what RxWorks is typically brought in for.
What can Covetrus Pulse do that RxWorks cannot?
Covetrus Pulse covers Practice management, Integrated prescription management, Client engagement, Analytics. RxWorks covers Multi-site group operation, Dispensing and stock control, Client accounts, On-premise database.

Answered from the vendors’ own pages

Covetrus Pulse: What does Covetrus Pulse cost?

Pricing is quoted per practice and not published.

RxWorks: Should a new practice adopt RxWorks today?

Generally no, unless you are joining a group that already runs it. A new independent practice should be evaluating cloud systems instead.

Covetrus Pulse: What makes it different?

Covetrus is an animal-health distributor and pharmacy, so prescription fulfilment and home delivery sit inside the same company rather than behind an integration.

RxWorks: Is it still supported?

Covetrus supports it, but Pulse is the stated strategic product. Ask for the support commitment and the end-of-life notice period as written contract terms.

Covetrus Pulse: Is the supply relationship a concern?

It is worth deciding deliberately. The convenience is real, and so is tying your clinical system to a distributor you also buy from.

RxWorks: Where is it actually used?

Mostly Australia, New Zealand and the United Kingdom, heavily within corporate practice groups. It has very little presence in the United States.

RxWorks: What does migration off it involve?

A full clinical and financial data conversion per site plus retraining. At group scale that is a programme of work, not a weekend.

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