Softwr

Software · head to head

Remember The Milk vs Salesforce Service Cloud

Remember The Milk logo

Remember The Milk

Software

The smart to-do app for busy people

From
Free
Rated
-
Full reviewWebsite
Salesforce Service Cloud logo

Salesforce Service Cloud

Software

Customer service software that powers loyalty

From
$25/month
Rated
-
Full reviewWebsite

The short version

  • Only Remember The Milk has a free tier, so it costs nothing to try first.
  • Each has a real cost: Remember The Milk interface looks dated compared to modern task managers; Salesforce Service Cloud the vendor's own pricing page as captured by the Internet Archive on 29 December 2021 listed four Service Cloud tiers billed annually per user per month in USD: $25, $75, $150 (Enterprise, marked most popular), and $300; add-ons such as Omni-Channel Supervisor cost an additional $75 per user per month and Google Apps/Outlook integration an additional $25 per user per month on lower tiers
  • They diverge on capability: Remember The Milk covers Smart lists, Salesforce Service Cloud covers Case management.

Where they differ

Only the attributes on which Remember The Milk and Salesforce Service Cloud actually diverge.

Attributes where Remember The Milk and Salesforce Service Cloud differ
AttributeRemember The MilkSalesforce Service Cloud
Starting priceFree$25/month
Pricing modelUnknownsubscription
Free tierYesNo
PlatformsWeb, iOS, Android, macOS, WindowsWeb, Ios, Android
Founded20041999

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Remember The Milk

  • Smart lists
  • Location reminders
  • Task sharing
  • Advanced search
  • Subtasks
  • Google Calendar
  • Outlook
  • Evernote

Only in Salesforce Service Cloud

  • Case management
  • Omnichannel routing
  • AI-powered bots
  • Field service
  • Self-service
  • Analytics
  • Salesforce CRM
  • Slack

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Remember The Milk

  • Schedulingnot Salesforce Service Cloud
  • Appointment bookingnot Salesforce Service Cloud
  • Time trackingnot Salesforce Service Cloud
  • Resource managementnot Salesforce Service Cloud
  • Team coordinationnot Salesforce Service Cloud

Salesforce Service Cloud

  • Enterprise customer servicenot Remember The Milk
  • Field servicenot Remember The Milk
  • Self-service portalsnot Remember The Milk
  • AI-powered supportnot Remember The Milk

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Remember The Milk

  • Interface looks dated compared to modern task managers
  • Limited mobile app features compared to desktop version
  • No advanced project management features like Gantt charts or timeline views

Salesforce Service Cloud

  • The vendor's own pricing page as captured by the Internet Archive on 29 December 2021 listed four Service Cloud tiers billed annually per user per month in USD: $25, $75, $150 (Enterprise, marked most popular), and $300; add-ons such as Omni-Channel Supervisor cost an additional $75 per user per month and Google Apps/Outlook integration an additional $25 per user per month on lower tiers

Pricing, plan by plan

Remember The Milk

Free
  • FreeFree
    • Task creation and organization
    • Basic reminders
    • List sharing
  • Pro$39.99/year
    • All free features
    • Advanced sorting
    • Attachments

Salesforce Service Cloud

$25/month
  • Essentials$25/month
    • Case management
    • Knowledge base
    • Web & email support
  • Professional$80/month
    • CTI
    • Omni-channel routing
    • Custom reports
  • Enterprise$165/month
    • Web API
    • Einstein AI
    • Workflow automation
  • Unlimited$330/month
    • 24/7 support
    • Configuration services
    • Premier success

Which should you pick?

Choose Remember The Milk if

  • You need smart lists.
  • You want to start without paying.
  • You work on Web, iOS, Android, macOS, Windows.
  • You also want location reminders.
Remember The Milk review

Choose Salesforce Service Cloud if

  • You need case management.
  • You work on Web, Ios, Android.
  • You also want omnichannel routing.
Salesforce Service Cloud review

Questions people ask

Is Remember The Milk or Salesforce Service Cloud better?
Neither clearly leads. Remember The Milk starts at Free and Salesforce Service Cloud at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Remember The Milk or Salesforce Service Cloud?
Remember The Milk has a free tier; the other does not. Paid plans start at Free for Remember The Milk and $25/month for Salesforce Service Cloud.
Does Remember The Milk or Salesforce Service Cloud run on more platforms?
Remember The Milk runs on Web, iOS, Android, macOS, Windows. Salesforce Service Cloud runs on Web, Ios, Android.
Can I use Remember The Milk for free?
Yes. Remember The Milk has a free tier, so you can try it without paying. Salesforce Service Cloud starts at $25/month.
What is Remember The Milk best used for?
Remember The Milk is most often used for scheduling, appointment booking, time tracking, resource management. Of those, scheduling and appointment booking are not what Salesforce Service Cloud is typically brought in for.
What can Remember The Milk do that Salesforce Service Cloud cannot?
Remember The Milk covers Smart lists, Location reminders, Task sharing, Advanced search. Salesforce Service Cloud covers Case management, Omnichannel routing, AI-powered bots, Field service. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Remember The Milk: Is there a free version of Remember The Milk?

Yes. Remember The Milk is free to download and use with core features like task creation, lists, reminders, and basic sharing. A Pro subscription at $39.99 annually unlocks advanced features like advanced sorting, attachments, and Apple Watch support.

Source
Remember The Milk: What devices and platforms does Remember The Milk support?

Remember The Milk is available across desktop, mobile, web, and wearable platforms with native applications, ensuring tasks remain synchronized across all devices.

Source
Remember The Milk: Can I share tasks with others in Remember The Milk?

Yes, Remember The Milk allows you to share lists and assign tasks to others to coordinate work and get things done faster.

Source
Remember The Milk: Does Remember The Milk integrate with other apps?

Yes, Remember The Milk integrates natively with Gmail, Google Calendar, Evernote, and Zapier, allowing you to capture tasks from multiple sources.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Remember The Milk

More on Salesforce Service Cloud

Keep looking

Other head to heads