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Software · head to head

Dixa vs Remember The Milk

Dixa logo

Dixa

Software

Customer friendship platform

From
$39/month
Rated
-
Full reviewWebsite
Remember The Milk logo

Remember The Milk

Software

The smart to-do app for busy people

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Remember The Milk has a free tier, so it costs nothing to try first.
  • Each has a real cost: Dixa entry pricing is 89 EUR per agent per month, which is high against comparable help desks; Remember The Milk interface looks dated compared to modern task managers
  • They diverge on capability: Dixa covers Unified inbox, Remember The Milk covers Smart lists.

Where they differ

Only the attributes on which Dixa and Remember The Milk actually diverge.

Attributes where Dixa and Remember The Milk differ
AttributeDixaRemember The Milk
Starting price$39/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb, iOS, Android, macOS, Windows
Founded20152004

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dixa

  • Unified inbox
  • Smart routing
  • Native phone
  • Live chat
  • Real-time analytics
  • Agent workspace
  • Shopify
  • Salesforce

Only in Remember The Milk

  • Smart lists
  • Location reminders
  • Task sharing
  • Advanced search
  • Subtasks
  • Google Calendar
  • Outlook
  • Evernote

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Dixa

  • Omnichannel customer service across phone, email, chat and socialnot Remember The Milk
  • Routing conversations to agents by skill and customer datanot Remember The Milk

Remember The Milk

  • Schedulingnot Dixa
  • Appointment bookingnot Dixa
  • Time trackingnot Dixa
  • Resource managementnot Dixa
  • Team coordinationnot Dixa

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dixa

  • Entry pricing is 89 EUR per agent per month, which is high against comparable help desks
  • The AI agent is billed separately at 0.35 EUR per conversation on top of the seat price
  • Skills based routing and advanced automations require the Ultimate plan at 139 EUR per agent
  • SSO, custom user roles and auto redaction are Prime only at 179 EUR per agent
  • There is no self serve trial, and the vendor states every rollout is guided
  • Quality assurance and the AI co pilot are paid add ons on every tier

Remember The Milk

  • Interface looks dated compared to modern task managers
  • Limited mobile app features compared to desktop version
  • No advanced project management features like Gantt charts or timeline views

Pricing, plan by plan

Dixa

$39/month
  • Essential$39/month
    • 3 channels
    • Basic routing
    • Agent workspace
  • Growth$89/month
    • All channels
    • Advanced routing
    • IVR
  • Ultimate$139/month
    • Everything in Growth
    • Workforce management
    • Quality assurance

Remember The Milk

Free
  • FreeFree
    • Task creation and organization
    • Basic reminders
    • List sharing
  • Pro$39.99/year
    • All free features
    • Advanced sorting
    • Attachments

Which should you pick?

Choose Dixa if

  • You need unified inbox.
  • You work on Web, Ios, Android.
  • You also want smart routing.
Dixa review

Choose Remember The Milk if

  • You need smart lists.
  • You want to start without paying.
  • You work on Web, iOS, Android, macOS, Windows.
  • You also want location reminders.
Remember The Milk review

Questions people ask

Is Dixa or Remember The Milk better?
Neither clearly leads. Dixa starts at $39/month and Remember The Milk at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dixa or Remember The Milk?
Remember The Milk has a free tier; the other does not. Paid plans start at $39/month for Dixa and Free for Remember The Milk.
Does Dixa or Remember The Milk run on more platforms?
Dixa runs on Web, Ios, Android. Remember The Milk runs on Web, iOS, Android, macOS, Windows.
Can I use Remember The Milk for free?
Yes. Remember The Milk has a free tier, so you can try it without paying. Dixa starts at $39/month.
What is Dixa best used for?
Dixa is most often used for omnichannel customer service across phone, email, chat and social, routing conversations to agents by skill and customer data. Of those, omnichannel customer service across phone, email, chat and social and routing conversations to agents by skill and customer data are not what Remember The Milk is typically brought in for.
What can Dixa do that Remember The Milk cannot?
Dixa covers Unified inbox, Smart routing, Native phone, Live chat. Remember The Milk covers Smart lists, Location reminders, Task sharing, Advanced search. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Remember The Milk: Is there a free version of Remember The Milk?

Yes. Remember The Milk is free to download and use with core features like task creation, lists, reminders, and basic sharing. A Pro subscription at $39.99 annually unlocks advanced features like advanced sorting, attachments, and Apple Watch support.

Source
Remember The Milk: What devices and platforms does Remember The Milk support?

Remember The Milk is available across desktop, mobile, web, and wearable platforms with native applications, ensuring tasks remain synchronized across all devices.

Source
Remember The Milk: Can I share tasks with others in Remember The Milk?

Yes, Remember The Milk allows you to share lists and assign tasks to others to coordinate work and get things done faster.

Source
Remember The Milk: Does Remember The Milk integrate with other apps?

Yes, Remember The Milk integrates natively with Gmail, Google Calendar, Evernote, and Zapier, allowing you to capture tasks from multiple sources.

Source
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Related pages

More on Dixa

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