Softwr

Legal · head to head

Relativity vs Zscaler Internet Access

Relativity logo

Relativity

Legal

Ediscovery and legal data platform for large matters

From
On request
Rated
-
Full reviewWebsite
Zscaler Internet Access logo

Zscaler Internet Access

Cybersecurity

Secure cloud-native internet and SaaS access

From
$100/year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Relativity quote-only and expensive, typically billed on data volume, so costs escalate with matter size; Zscaler Internet Access the pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost
  • They diverge on capability: Relativity covers Large-scale processing, Zscaler Internet Access covers Secure web gateway.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Relativity and Zscaler Internet Access actually diverge.

Attributes where Relativity and Zscaler Internet Access differ
AttributeRelativityZscaler Internet Access
Starting priceOn request$100/year
Pricing modelquotesubscription
PlatformsWeb, Cloud, Self-hostedWeb, Desktop, Mobile
CategoryLegalCybersecurity
FoundedUnknown2007

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Relativity

  • Large-scale processing
  • Review workflow
  • Analytics and active learning
  • Application ecosystem

Only in Zscaler Internet Access

  • Secure web gateway
  • Cloud firewall
  • URL filtering
  • Advanced threat protection
  • Data loss prevention
  • Cloud sandbox
  • Browser isolation
  • CASB

What people use each for

The jobs each tool is most often brought in to do.

Relativity

  • Large litigation with very high document volumesnot Zscaler Internet Access
  • Corporate investigations requiring defensible, auditable reviewnot Zscaler Internet Access
  • Firms whose review process is already built around the platformnot Zscaler Internet Access

Zscaler Internet Access

  • Cloud Securitynot Relativity
  • Zero Trustnot Relativity
  • Web Securitynot Relativity

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Relativity

  • Quote-only and expensive, typically billed on data volume, so costs escalate with matter size
  • Complex enough that certified specialists are a job title, which is a real staffing cost
  • Considerable overkill for small matters, where lighter self-service tools are far cheaper

Zscaler Internet Access

  • The pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost

Pricing, plan by plan

Relativity

On request

No published plan breakdown. See the Relativity review.

Zscaler Internet Access

$100/year
  • ZIA Business$100/year
    • Web security
    • URL filtering
    • Cloud firewall
  • ZIA Transformation$200/year
    • All Business features
    • Advanced threat protection
    • Cloud sandbox
  • ZIA Unlimited$350/year
    • All Transformation features
    • Cloud browser isolation
    • CASB

Which should you pick?

Choose Relativity if

  • You need large-scale processing.
  • You work on Web, Cloud, Self-hosted.
  • You also want review workflow.
Relativity review

Choose Zscaler Internet Access if

  • You need secure web gateway.
  • You work on Web, Desktop, Mobile.
  • You also want cloud firewall.
Zscaler Internet Access review

Questions people ask

Is Relativity or Zscaler Internet Access better?
Neither clearly leads. Relativity starts at On request and Zscaler Internet Access at $100/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Relativity or Zscaler Internet Access?
Relativity starts at On request and Zscaler Internet Access at $100/year.
Does Relativity or Zscaler Internet Access run on more platforms?
Relativity runs on Web, Cloud, Self-hosted. Zscaler Internet Access runs on Web, Desktop, Mobile.
What is Relativity best used for?
Relativity is most often used for large litigation with very high document volumes, corporate investigations requiring defensible, auditable review, firms whose review process is already built around the platform. Of those, large litigation with very high document volumes and corporate investigations requiring defensible, auditable review are not what Zscaler Internet Access is typically brought in for.
What can Relativity do that Zscaler Internet Access cannot?
Relativity covers Large-scale processing, Review workflow, Analytics and active learning, Application ecosystem. Zscaler Internet Access covers Secure web gateway, Cloud firewall, URL filtering, Advanced threat protection.

Answered from the vendors’ own pages

Relativity: What does Relativity cost?

It does not publish rates. Ediscovery is generally billed on data volume and users, quoted per matter or organisation.

Zscaler Internet Access: How many pricing tiers does Zscaler Internet Access offer?

Zscaler Internet Access offers two main platform bundles: the Essentials Platform (entry-level) and the Zscaler Platform (comprehensive). Specific pricing is not published online.

Source
Relativity: Is Relativity only for law firms?

No. Corporate legal departments and government agencies use it for investigations as well as litigation.

Zscaler Internet Access: Are there optional add-on modules available?

Yes. Zscaler offers extensive optional capabilities in five categories including Inline Cyberthreat Protection, Private Access enhancements, Data Security, Security Operations, and Zero Trust Branch.

Source
Relativity: Do I need trained staff?

In practice yes. Relativity certification is a recognised specialism, and that staffing cost is part of the total.

Zscaler Internet Access: How is Zscaler Zero Trust Branch priced?

Zero Trust Branch is sized by encrypted throughput (200 Mbps to 10 Gbps) or endpoint count (200 to 5,000 endpoints), with pricing varying by configuration.

Source
Zscaler Internet Access: How do I get Zscaler pricing?

Zscaler does not publish pricing online. You must request a demo or contact their sales team to receive a pricing quote.

Source
Share

Related pages

More on Relativity

More on Zscaler Internet Access

Keep looking

Other head to heads