CRM & Sales · head to head
Really Simple Systems vs Bitrix24
The short version
- Only Bitrix24 has a free tier, so it costs nothing to try first.
- Each has a real cost: Really Simple Systems the vendor's own pricing page as captured by the Internet Archive on 22 October 2019 listed four CRM tiers billed annually: Free at $0 for up to 2 users, Starter at $14 per user per month, Professional at $30 per user per month, and Enterprise at $46 per user per month (each roughly 7 to 10 percent higher if billed monthly); the Marketing add-on was $22 per month for up to 5,000 emails and Advanced Marketing scaled to 50,000 emails per month, though this capture is over five years old; Bitrix24 the free plan is limited to 2 users and 5 GB of storage
- They diverge on capability: Really Simple Systems covers Task management, Bitrix24 covers Service desk.
Where they differ
Only the attributes on which Really Simple Systems and Bitrix24 actually diverge.
| Attribute | Really Simple Systems | Bitrix24 |
|---|---|---|
| Starting price | $15/month | Free |
| Free tier | No | Yes |
| Platforms | Web | Web, Ios, Android |
| Founded | 2009 | 2012 |
Identical on both: pricing model (subscription), user rating (Not yet rated), category (CRM & Sales).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Really Simple Systems
- Task management
- Email integration
- Reporting
- Google Workspace
- English language support
Only in Bitrix24
- Service desk
- Project management
- Chat
- Automation
- Mobile app
- Slack
- Google Apps
- Microsoft 365
Both cover
- Contact management
- Sales pipeline
- Zapier
- GDPR
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Really Simple Systems
- Sales managementnot Bitrix24
- Contact trackingnot Bitrix24
Bitrix24
- CRM and sales pipeline management for a small businessnot Really Simple Systems
- Team chat, tasks and project management in one suitenot Really Simple Systems
- Telephony and email integrated with customer recordsnot Really Simple Systems
- Document storage and collaborationnot Really Simple Systems
- Workflow automation and HR records on the higher tiersnot Really Simple Systems
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Really Simple Systems
- The vendor's own pricing page as captured by the Internet Archive on 22 October 2019 listed four CRM tiers billed annually: Free at $0 for up to 2 users, Starter at $14 per user per month, Professional at $30 per user per month, and Enterprise at $46 per user per month (each roughly 7 to 10 percent higher if billed monthly); the Marketing add-on was $22 per month for up to 5,000 emails and Advanced Marketing scaled to 50,000 emails per month, though this capture is over five years old
Bitrix24
- The free plan is limited to 2 users and 5 GB of storage
- Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
- Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
- Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
- SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month
Pricing, plan by plan
Really Simple Systems
$15/month- Essential$15/month
- Contact management
- Task tracking
- Professional$25/month
- Everything in Essential
- Sales pipeline
- Reporting
- Professional Plus$35/month
- Everything in Professional
- Advanced customization
Bitrix24
Free- FreeFree
- Up to 12 users
- Basic CRM
- Chat
- Basic$39/month
- Everything in Free
- Sales automation
- Customer portal
- Standard$99/month
- Everything in Basic
- Advanced automation
- Custom fields
- Professional$199/month
- Everything in Standard
- Dedicated support
Which should you pick?
Choose Really Simple Systems if
- You need task management.
- You also want email integration.
Choose Bitrix24 if
- You need service desk.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want project management.
Questions people ask
- Is Really Simple Systems or Bitrix24 better?
- Neither clearly leads. Really Simple Systems starts at $15/month and Bitrix24 at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Really Simple Systems or Bitrix24?
- Bitrix24 has a free tier; the other does not. Paid plans start at $15/month for Really Simple Systems and Free for Bitrix24.
- Does Really Simple Systems or Bitrix24 run on more platforms?
- Really Simple Systems runs on Web. Bitrix24 runs on Web, Ios, Android.
- Can I use Bitrix24 for free?
- Yes. Bitrix24 has a free tier, so you can try it without paying. Really Simple Systems starts at $15/month.
- What is Really Simple Systems best used for?
- Really Simple Systems is most often used for sales management, contact tracking. Of those, sales management and contact tracking are not what Bitrix24 is typically brought in for.
- What can Really Simple Systems do that Bitrix24 cannot?
- Really Simple Systems covers Task management, Email integration, Reporting, Google Workspace. Bitrix24 covers Service desk, Project management, Chat, Automation. Both handle Contact management, Sales pipeline, Zapier, GDPR.
Related pages
More on Really Simple Systems
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- Bitrix24 vs Seismic
- Bitrix24 vs Pipedrive
- Bitrix24 vs HubSpot
- Bitrix24 vs Salesforce
- Bitrix24 vs Capsule
- Bitrix24 vs Clari
- Bitrix24 vs Freshsales
- Bitrix24 vs Streak
- Bitrix24 vs Zoho CRM
- Bitrix24 vs Affinity
- Bitrix24 vs Agile CRM
- Bitrix24 vs Apollo.io
- Bitrix24 vs Capsule CRM
- Bitrix24 vs Clay
- Bitrix24 vs Clearbit
- Bitrix24 vs Cloze

