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Technology · head to head

Plane vs SuiteCRM

Plane logo

Plane

Technology

Open-source project management tool

From
Free
Rated
-
Full reviewWebsite
SuiteCRM logo

SuiteCRM

CRM

Open source fork of SugarCRM with no per user licence fee, sold as hosting and support

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Plane self-hosted Community edition requires managing your own Docker/Kubernetes infra plus your own PostgreSQL, Redis, and S3-compatible/GCS/MinIO storage; no single-binary install; SuiteCRM the interface still carries SugarCRM conventions from over a decade ago, and sales teams used to modern CRMs frequently resist adoption, which is the most common reason SuiteCRM projects fail rather than any technical limit.
  • They diverge on capability: Plane covers Issue tracking, SuiteCRM covers Studio module builder.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Plane and SuiteCRM actually diverge.

Attributes where Plane and SuiteCRM differ
AttributePlaneSuiteCRM
Pricing modelfreemiumOpen source, no licence fee
PlatformsWeb, iOS, Android, macOS, WindowsWeb, Linux, Self-hosted, iOS, Android
CategoryTechnologyCRM
Founded2022Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Plane

  • Issue tracking
  • Cycles (Sprints)
  • Modules
  • Views & layouts
  • Pages (Docs)
  • Analytics
  • API access
  • Webhooks

Only in SuiteCRM

  • Studio module builder
  • Workflow engine
  • Opportunity and quote management
  • Case management
  • Campaign module
  • Reporting engine
  • Security groups
  • REST API

Both cover

  • Self-hosting

What people use each for

The jobs each tool is most often brought in to do.

Plane

  • Project and task management with cycles, modules, epics, and initiativesnot SuiteCRM
  • Documentation and knowledge management via workspace wiki tied to project worknot SuiteCRM
  • Sprint planning and issue triagenot SuiteCRM
  • Cross-functional collaboration with analytics and dashboardsnot SuiteCRM
  • Migration target from Jira, Linear, Monday, ClickUp, or Asananot SuiteCRM

SuiteCRM

  • An organisation with two hundred occasional CRM users where per seat pricing from Salesforce or HubSpot would dominate the budgetnot Plane
  • A public sector body or regulated firm that must host customer data on infrastructure it controlsnot Plane
  • A company that needs custom modules modelling its own objects and wants to build them in Studio rather than pay for platform licencesnot Plane
  • A business that wants open source economics but whose procurement requires a warranty, which SuiteASSURED suppliesnot Plane

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Plane

  • Self-hosted Community edition requires managing your own Docker/Kubernetes infra plus your own PostgreSQL, Redis, and S3-compatible/GCS/MinIO storage; no single-binary install
  • Cloud Free tier caps at 12 users and 500 AI credits per seat per month
  • Substantial feature gating by tier: custom work item types, workspace wiki, time tracking, dashboards, initiatives, teamspaces, and integrations require Pro or above; LDAP, granular access control, and multi-workflow approvals require Enterprise Grid
  • Guest-to-paid-member ratio capped at 1:5 on the Pro plan

SuiteCRM

  • The interface still carries SugarCRM conventions from over a decade ago, and sales teams used to modern CRMs frequently resist adoption, which is the most common reason SuiteCRM projects fail rather than any technical limit.
  • Zero licence fee does not mean zero cost: hosting, ten hours of annual support and a quick start implementation together run into thousands of pounds before anyone has configured a pipeline.
  • The integration marketplace is small compared with Salesforce or HubSpot, so common connections to marketing, telephony and finance tools are often paid third party add-ons or custom builds.
  • Upgrades between major versions can break customisations made outside Studio, so heavily customised instances tend to lag behind current releases and accumulate security debt.
  • Native email marketing and campaign functionality is basic next to a dedicated tool, so most deployments end up paying for a separate marketing platform and syncing it, undoing part of the cost saving.

Pricing, plan by plan

Plane

Free
  • FreeFree
    • 500 AI credits per seat
    • Max 12 users
    • Unlimited projects
  • Pro$6/seat per month
    • 1,000 AI credits per seat
    • Unlimited users
    • Custom work item types
  • Business$13/seat per month
    • 2,000 AI credits per seat
    • Unlimited users
    • Project templates, recurring work items
  • Enterprise Grid$null/mo
    • Flexible AI credit allocation
    • Private deployments
    • Granular access control

SuiteCRM

Free
  • Self-hostedFree
    • GPL licensed with no per user fee at any user count
    • All core CRM modules included
    • You provide hosting, upgrades and support
  • Managed hosting$50/month
    • Hosting, security patching, updates and monitoring
    • Still no per user licence fee
    • Support purchased separately
  • Standard support$1200/year
    • Ten support hours per year
    • Discount available when bought with managed hosting
    • Does not include implementation work
  • SuiteASSURED$3350/year
    • Warranty and legal indemnification over the open source code
    • Priority support and security assurances
    • Aimed at organisations whose procurement rules block unwarranted open source

Which should you pick?

Choose Plane if

  • You need issue tracking.
  • You want to start without paying.
  • You work on Web, iOS, Android, macOS, Windows.
  • You also want cycles (sprints).
Plane review

Choose SuiteCRM if

  • You need studio module builder.
  • You want to start without paying.
  • You work on Web, Linux, Self-hosted, iOS, Android.
  • You also want workflow engine.
SuiteCRM review

Questions people ask

Is Plane or SuiteCRM better?
Neither clearly leads. Plane starts at Free and SuiteCRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Plane or SuiteCRM?
Plane starts at Free and SuiteCRM at Free.
Does Plane or SuiteCRM run on more platforms?
Plane runs on Web, iOS, Android, macOS, Windows. SuiteCRM runs on Web, Linux, Self-hosted, iOS, Android.
Can I use Plane for free?
Both have a free tier, so you can try either at no cost before committing.
What is Plane best used for?
Plane is most often used for project and task management with cycles, modules, epics, and initiatives, documentation and knowledge management via workspace wiki tied to project work, sprint planning and issue triage, cross-functional collaboration with analytics and dashboards. Of those, project and task management with cycles, modules, epics, and initiatives and documentation and knowledge management via workspace wiki tied to project work are not what SuiteCRM is typically brought in for.
What can Plane do that SuiteCRM cannot?
Plane covers Issue tracking, Cycles (Sprints), Modules, Views & layouts. SuiteCRM covers Studio module builder, Workflow engine, Opportunity and quote management, Case management. Both handle Self-hosting.

Answered from the vendors’ own pages

Plane: Does Plane offer a free plan?

Yes, Plane's free tier includes 500 AI credits per seat, support for up to 12 users, and access to projects, work items, cycles, modules, layouts, views, estimates, and pages.

Source
SuiteCRM: Is SuiteCRM really free?

The software is, at any user count. SalesAgility charges for managed hosting from about 50 GBP per month, support from about 1,200 GBP per year and SuiteASSURED from about 3,350 GBP per year.

Plane: How much does Plane Pro cost?

Plane Pro costs $6/seat per month and saves 25% when billed annually. It includes 1,000 AI credits per seat, unlimited users, and access to custom work item types, wiki, time tracking, and integrations.

Source
SuiteCRM: How does it relate to SugarCRM?

It is a fork of SugarCRM Community Edition, created after SugarCRM discontinued its open source release.

Plane: What is the difference between Plane's paid tiers?

Pro ($6/seat/month) includes 1,000 AI credits and workspace wiki. Business ($13/seat/month) adds 2,000 AI credits, project templates, and recurring work items. Enterprise Grid offers custom pricing with multiple workflows and LDAP support.

Source
SuiteCRM: Are there per user fees?

No. This is the central commercial argument for it, particularly for organisations with many occasional users.

SuiteCRM: What is SuiteASSURED?

A paid subscription that adds warranty, indemnification and legal protections on top of the open source licence, for buyers whose procurement rules block unwarranted software.

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