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Technology · head to head

PagerDuty vs Zabbix Cloud

PagerDuty logo

PagerDuty

Technology

Real-time operations for real-time business

From
$21/month
Rated
-
Full reviewWebsite
Zabbix Cloud logo

Zabbix Cloud

Technology

Zabbix monitoring, fully managed

From
$50/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: PagerDuty aIOps, status pages, and live call routing are expensive add-ons not included in base plans, significantly increasing total cost; Zabbix Cloud billed by NVPS (new values per second) rather than by number of monitored hosts, so cost scales with metric volume: Nano starts at $50/month for 50 NVPS and 2xLarge reaches $5,000/month for 10,000 NVPS
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which PagerDuty and Zabbix Cloud actually diverge.

Attributes where PagerDuty and Zabbix Cloud differ
AttributePagerDutyZabbix Cloud
Starting price$21/month$50/month
Pricing modelUnknownsubscription
PlatformsWeb, Ios, Android, ApiWeb
Founded2009Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Technology).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in PagerDuty

  • Incident response
  • On-call management
  • Alert grouping
  • Escalation policies
  • Mobile incident management
  • Postmortems
  • Status pages
  • Event intelligence

Only in Zabbix Cloud

Nothing recorded that PagerDuty does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

PagerDuty

  • Incident managementnot Zabbix Cloud
  • On-call schedulingnot Zabbix Cloud
  • Real-time alertingnot Zabbix Cloud
  • Service reliabilitynot Zabbix Cloud
  • Digital operationsnot Zabbix Cloud

Zabbix Cloud

  • Network performance monitoring and detectionnot PagerDuty
  • Server health and performance trackingnot PagerDuty
  • Container monitoring in Kubernetes environmentsnot PagerDuty
  • Database performance across vendor platformsnot PagerDuty
  • VMware and Windows infrastructure observationnot PagerDuty

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

PagerDuty

  • AIOps, status pages, and live call routing are expensive add-ons not included in base plans, significantly increasing total cost
  • Complex escalation policies require workarounds for scheduling patterns beyond basic weekly rotations
  • 5-user minimum requirement forces costs even for small teams, with forced Business tier upgrades adding $12,000+ annually for larger teams

Zabbix Cloud

  • Billed by NVPS (new values per second) rather than by number of monitored hosts, so cost scales with metric volume: Nano starts at $50/month for 50 NVPS and 2xLarge reaches $5,000/month for 10,000 NVPS
  • The free trial lasts only 5 days before a paid subscription is required
  • Annual subscription is needed to get the 10% discount; the base prices listed are monthly rates

Pricing, plan by plan

PagerDuty

$21/month

No published plan breakdown. See the PagerDuty review.

Zabbix Cloud

$50/month
  • Nano$50/month
    • 50 NVPS
    • 10GB storage free
  • Micro$100/month
    • 100 NVPS
  • Small$250/month
    • 250 NVPS
  • Medium$750/month
    • 1000 NVPS

Which should you pick?

Choose PagerDuty if

  • You need incident response.
  • You work on Web, Ios, Android, Api.
  • You also want on-call management.
PagerDuty review

Choose Zabbix Cloud if

Nothing in the data separates Zabbix Cloud from PagerDuty on the points above - pick on price and on how each one feels to use.

Zabbix Cloud review

Questions people ask

Is PagerDuty or Zabbix Cloud better?
Neither clearly leads. PagerDuty starts at $21/month and Zabbix Cloud at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, PagerDuty or Zabbix Cloud?
PagerDuty starts at $21/month and Zabbix Cloud at $50/month.
Does PagerDuty or Zabbix Cloud run on more platforms?
PagerDuty runs on Web, Ios, Android, Api. Zabbix Cloud runs on Web.
What is PagerDuty best used for?
PagerDuty is most often used for incident management, on-call scheduling, real-time alerting, service reliability. Of those, incident management and on-call scheduling are not what Zabbix Cloud is typically brought in for.
What can PagerDuty do that Zabbix Cloud cannot?
PagerDuty covers Incident response, On-call management, Alert grouping, Escalation policies.

Answered from the vendors’ own pages

PagerDuty: What is the minimum cost to use PagerDuty?

PagerDuty requires a minimum of 5 users per account. The Professional plan starts at $21 per user per month ($105/month minimum), with annual billing providing 16% discount.

Source
Zabbix Cloud: What is the starting price for Zabbix Cloud?

Zabbix Cloud starts at $50 per month for the Nano tier, which includes 50 NVPS and 10GB of free storage. Pricing scales up to $5000 monthly for the 2xLarge tier with 10000 NVPS.

Source
PagerDuty: What integrations does PagerDuty support?

PagerDuty integrates with 750+ monitoring, ticketing, and collaboration tools including Datadog, Slack, Jira, ServiceNow, New Relic, and Nagios.

Source
Zabbix Cloud: Is there a free trial for Zabbix Cloud?

Yes, Zabbix Cloud offers a 5-day free trial with no credit card required. After the trial, you save 10% by converting to an annual subscription.

Source
PagerDuty: How much does AIOps cost in PagerDuty?

AIOps Intelligence is sold separately as an add-on starting at $699 per month, and is not included in any of the base plans.

Source
Zabbix Cloud: How does annual billing work with Zabbix Cloud?

Annual subscribers receive a 10% discount on monthly pricing. A pricing calculator is available to estimate costs based on devices, metrics, update intervals, and storage requirements.

Source
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