Legal · head to head
MyCase vs NetDocuments
The short version
- Only MyCase has a free tier, so it costs nothing to try first.
- Each has a real cost: MyCase all plans are per-user pricing, not per-firm; previously paid fees are non-refundable; NetDocuments quote-only pricing per user with no published rates
Where they differ
Only the attributes on which MyCase and NetDocuments actually diverge.
| Attribute | MyCase | NetDocuments |
|---|---|---|
| Starting price | Free | On request |
| Pricing model | subscription | quote |
| Free tier | Yes | No |
| Platforms | Web | Web, Windows, iOS, Android, Cloud |
Identical on both: user rating (Not yet rated), category (Legal).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in MyCase
Nothing recorded that NetDocuments does not also cover.
Only in NetDocuments
- Matter-centric filing
- Ethical walls
- Email management
- Version control
- Search
- Retention
What people use each for
The jobs each tool is most often brought in to do.
MyCase
- Managing billable hours and generating client invoices from time entriesnot NetDocuments
- Organizing discovery documents and case materials in searchable repositoriesnot NetDocuments
- Processing trust account reconciliations for client fundsnot NetDocuments
- Coordinating client communications through texting and portalsnot NetDocuments
NetDocuments
- Firms needing enforceable ethical walls rather than folder permissionsnot MyCase
- Capturing email into the matter record instead of individual inboxesnot MyCase
- Moving document management off on-premise serversnot MyCase
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
MyCase
- All plans are per-user pricing, not per-firm; previously paid fees are non-refundable
NetDocuments
- Quote-only pricing per user with no published rates
- Migrating an existing document store is a substantial project, and legacy metadata rarely survives cleanly
- Aimed at mid-size and large firms; solo practices find it heavier than needed
- Adoption depends on fee earners filing correctly, and habits are the hard part
Pricing, plan by plan
MyCase
Free- Basic$60/month
- Basic features
- Annual option $50/month
- Pro$120/month
- Pro features
- Annual option $100/month
- Most popular
- Advanced$150/month
- Advanced features
- Annual option $130/month
NetDocuments
On requestNo published plan breakdown. See the NetDocuments review.
Which should you pick?
Choose NetDocuments if
- You need matter-centric filing.
- You work on Web, Windows, iOS, Android, Cloud.
- You also want ethical walls.
Questions people ask
- Is MyCase or NetDocuments better?
- Neither clearly leads. MyCase starts at Free and NetDocuments at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, MyCase or NetDocuments?
- MyCase has a free tier; the other does not. Paid plans start at Free for MyCase and On request for NetDocuments.
- Does MyCase or NetDocuments run on more platforms?
- MyCase runs on Web. NetDocuments runs on Web, Windows, iOS, Android, Cloud.
- Can I use MyCase for free?
- Yes. MyCase has a free tier, so you can try it without paying. NetDocuments starts at On request.
- What is MyCase best used for?
- MyCase is most often used for managing billable hours and generating client invoices from time entries, organizing discovery documents and case materials in searchable repositories, processing trust account reconciliations for client funds, coordinating client communications through texting and portals. Of those, managing billable hours and generating client invoices from time entries and organizing discovery documents and case materials in searchable repositories are not what NetDocuments is typically brought in for.
- What can MyCase do that NetDocuments cannot?
- NetDocuments covers Matter-centric filing, Ethical walls, Email management, Version control.
Answered from the vendors’ own pages
MyCase: How much does MyCase cost?
MyCase pricing starts at $60/month per user for the Basic plan, $120/month for Pro, and $150/month for Advanced when billed monthly.
SourceNetDocuments: What does NetDocuments cost?
It quotes per user and does not publish rates.
MyCase: Does MyCase offer a free trial?
Yes, MyCase offers a 10-day free trial with full access and no credit card required.
SourceNetDocuments: Why not just use SharePoint or Dropbox?
Neither expresses matter-centric security or ethical walls in an auditable way, which is a professional obligation rather than a preference in legal practice.
MyCase: Are there annual billing discounts available?
Yes, annual billing saves up to 16% compared to monthly billing, with Basic at $50/user/month annually, Pro at $100/user/month, and Advanced at $130/user/month.
SourceNetDocuments: Does it handle email?
Yes, capturing correspondence into the matter record, which is where most legal email otherwise fails to land.