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Research · head to head

Mouseflow vs Reduct

Mouseflow logo

Mouseflow

Research

Session replay and heatmaps

From
Free
Rated
-
Reduct logo

Reduct

Research

Edit video by editing its transcript, built for researchers rather than video editors

From
$12/month
Rated
-

The short version

  • Only Mouseflow has a free tier, so it costs nothing to try first.
  • Each has a real cost: Mouseflow the free plan is 500 sessions a month, one website and one month of data retention; Reduct automatic transcription struggles with technical vocabulary, product names and strong accents, so teams working in specialist domains spend real time correcting transcripts or pay extra for the human transcription add-on, which erodes the cost advantage.
  • They diverge on capability: Mouseflow covers Session Replay, Reduct covers Transcript-based editing.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Mouseflow and Reduct actually diverge.

Attributes where Mouseflow and Reduct differ
AttributeMouseflowReduct
Starting priceFree$12/month
Pricing modelsubscriptionPer user per month
Free tierYesNo
PlatformsWebWeb, API
Founded2009Unknown

Identical on both: user rating (Not yet rated), category (Research).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mouseflow

  • Session Replay
  • 6 Types of Heatmaps
  • Funnels
  • Form Analytics
  • User Feedback
  • Google Analytics
  • Segment
  • HubSpot

Only in Reduct

  • Transcript-based editing
  • Automatic transcription
  • Human transcription add-on
  • Highlight and tagging
  • Reel assembly
  • Redaction
  • Multicam sync
  • Collaborative commenting

What people use each for

The jobs each tool is most often brought in to do.

Mouseflow

  • Session replay to watch how visitors use a pagenot Reduct
  • Click, scroll and geographic heatmapsnot Reduct
  • Conversion funnel and form analyticsnot Reduct
  • Friction detection on problem pagesnot Reduct
  • On-site feedback surveysnot Reduct

Reduct

  • A research team that runs twenty customer interviews a quarter and needs stakeholders across product and design to watch and comment without buying them seatsnot Mouseflow
  • A researcher assembling a five-minute highlight reel of user pain points for an executive review, working from transcript text rather than a video timelinenot Mouseflow
  • A public defender office redacting faces and identifying details from body-camera and interview footage before disclosurenot Mouseflow
  • A global insights team transcribing and translating interviews across several languages before coding them thematicallynot Mouseflow

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mouseflow

  • The free plan is 500 sessions a month, one website and one month of data retention
  • Data retention is tiered, from 1 month on free to 12 months on Premium at $319 a month
  • Essential at $25 a month covers a single website project
  • SSO, custom privacy settings and priority support are on the higher tiers only
  • The 14 day money-back guarantee applies to annual subscriptions and excludes Enterprise

Reduct

  • Automatic transcription struggles with technical vocabulary, product names and strong accents, so teams working in specialist domains spend real time correcting transcripts or pay extra for the human transcription add-on, which erodes the cost advantage.
  • Transcription hours are a pooled annual allowance rather than monthly, so a team that front-loads a large research programme in one quarter can exhaust the year and face overage charges for the remaining nine months.
  • The Personal tier caps file size at 4GB, which is easily exceeded by an hour of multicam or high-bitrate recording, forcing an upgrade for reasons unrelated to the feature set.
  • Independent review coverage is very thin, so there is little public evidence to check vendor claims against, and buyers effectively have to rely on their own trial rather than peer signal.
  • The company has raised only about 4 million USD since 2018 and remains small, which makes enterprise vendor viability review and data-export planning genuinely necessary before you make it the home of years of research recordings.

Pricing, plan by plan

Mouseflow

Free
  • FreeFree
    • 500 monthly sessions
    • 1 website project
    • 1 conversion funnel
  • Essential$25/month
    • 5,000 monthly sessions
    • 1 website project
    • 1 conversion funnel
  • Advanced$109/month
    • 25,000 monthly sessions
    • 2 website projects
    • 5 conversion funnels
  • Premium$319/month
    • 100,000 monthly sessions
    • 5 website projects
    • 10 conversion funnels

Reduct

$12/month
  • Personal$12/month
    • 120 transcription hours per editor per year
    • Up to 10 commenters
    • 720p export
  • Professional$40/month
    • 300 transcription hours per editor per year
    • Up to 50 commenters
    • Timeline view
  • Enterprise$75/month
    • 4K export
    • SAML and Google SSO
    • SOC 2 Type II

Which should you pick?

Choose Mouseflow if

  • You need session replay.
  • You want to start without paying.
  • You also want 6 types of heatmaps.

Choose Reduct if

  • You need transcript-based editing.
  • You work on Web, API.
  • You also want automatic transcription.

Questions people ask

Is Mouseflow or Reduct better?
Neither clearly leads. Mouseflow starts at Free and Reduct at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mouseflow or Reduct?
Mouseflow has a free tier; the other does not. Paid plans start at Free for Mouseflow and $12/month for Reduct.
Does Mouseflow or Reduct run on more platforms?
Mouseflow runs on Web. Reduct runs on Web, API.
Can I use Mouseflow for free?
Yes. Mouseflow has a free tier, so you can try it without paying. Reduct starts at $12/month.
What is Mouseflow best used for?
Mouseflow is most often used for session replay to watch how visitors use a page, click, scroll and geographic heatmaps, conversion funnel and form analytics, friction detection on problem pages. Of those, session replay to watch how visitors use a page and click, scroll and geographic heatmaps are not what Reduct is typically brought in for.
What can Mouseflow do that Reduct cannot?
Mouseflow covers Session Replay, 6 Types of Heatmaps, Funnels, Form Analytics. Reduct covers Transcript-based editing, Automatic transcription, Human transcription add-on, Highlight and tagging.

Answered from the vendors’ own pages

Mouseflow: Is there a free version of Mouseflow?

Yes, Mouseflow offers a free plan with up to 500 monthly sessions, 1 website project, and 1-month data retention.

Source
Reduct: How is Reduct priced?

Per editor per month: 12 USD on Personal, 40 on Professional and from 75 on Enterprise, with transcription supplied as a pooled annual hour allowance per editor.

Mouseflow: What is the most popular Mouseflow plan?

The Advanced plan at $109/month is marked as most popular, offering 25,000 monthly sessions and 6 months of data retention.

Source
Reduct: Do stakeholders who only watch and comment need a paid seat?

No. Commenters are separate from editor seats and included up to 10 on Personal and 50 on Professional, which is the main reason research teams choose it.

Mouseflow: Does Mouseflow offer annual billing discounts?

Yes, Mouseflow offers up to 35% savings when billed annually instead of monthly, and provides a 14-day money-back guarantee.

Source
Reduct: Can I use it as a proper video editor?

Only up to a point. It handles transcript-driven cutting, reels and multicam sync, then exports to Premiere Pro or Final Cut Pro when you need real finishing.

Reduct: Is there a free tier?

No. There is a 14-day trial on Professional with five hours of transcription, but no permanent free plan.

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