Machine Learning · head to head
LlamaIndex vs Neptune.ai
The short version
- Each has a real cost: LlamaIndex the free LlamaCloud plan includes 10K credits and has no pay as you go option, so work stops when credits run out; Neptune.ai free tier limited to 100 hours per month, exhausted quickly with serious ML work
- They diverge on capability: LlamaIndex covers Data connectors, Neptune.ai covers Experiment tracking.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which LlamaIndex and Neptune.ai actually diverge.
| Attribute | LlamaIndex | Neptune.ai |
|---|---|---|
| Pricing model | usage-based | Unknown |
| Platforms | Linux, Mac, Windows | Web, Self-hosted |
| Founded | 2022 | 2017 |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Machine Learning).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in LlamaIndex
- Data connectors
- Indexing
- Query engine
- RAG pipelines
- Agents
- OpenAI
- Anthropic
- Pinecone
Only in Neptune.ai
- Experiment tracking
- Model registry
- Metadata logging
- Comparison views
- Custom dashboards
- PyTorch
- TensorFlow
- Keras
Both cover
- Linux support
- Mac support
- Windows support
What people use each for
The jobs each tool is most often brought in to do.
LlamaIndex
- Parsing PDFs and complex documents into structured text for RAGnot Neptune.ai
- Building retrieval augmented generation pipelines over private datanot Neptune.ai
- Indexing and querying enterprise documents from an LLM applicationnot Neptune.ai
Neptune.ai
- Machine learningnot LlamaIndex
- Data analysisnot LlamaIndex
- Model trainingnot LlamaIndex
- Predictive analyticsnot LlamaIndex
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
LlamaIndex
- The free LlamaCloud plan includes 10K credits and has no pay as you go option, so work stops when credits run out
- Concurrent parse jobs are capped at 5 on Free and Starter, 20 on Pro and 100 on Enterprise
- Pay as you go spend is capped at $500 per month on Starter and $5,000 per month on Pro
- Enterprise SSO is Enterprise plan only
- Volume discounts on credits and 5x higher rate limits are Enterprise only
- SaaS or hybrid cloud deployment choice and a dedicated account manager are Enterprise only
- Enterprise pricing is by quote with no published rate
Neptune.ai
- Free tier limited to 100 hours per month, exhausted quickly with serious ML work
- Lacks hyperparameter sweeps compared to Weights and Biases
- No pipeline orchestration or broader MLOps lifecycle management
- Dashboard visualization limitations - automatic resizing affects visualization order and size
- Cloud-based SaaS only (as of last available service) requires internet connectivity
Pricing, plan by plan
LlamaIndex
Free- FreeFree
- 10K monthly credits
- Basic parsing
- 5 concurrent jobs
- Starter$50/month
- 40K credits + pay-as-you-go
- Up to 400K credits
- 5 concurrent jobs
- Pro$500/month
- 400K credits + limited-time bonus
- 20 concurrent jobs
- Priority Slack support
- Enterprise$null/custom
- Custom volume discounts
- 5x higher rate limits
- SSO
Neptune.ai
FreeNo published plan breakdown. See the Neptune.ai review.
Which should you pick?
Choose LlamaIndex if
- You need data connectors.
- You want to start without paying.
- You work on Linux, Mac, Windows.
- You also want indexing.
Choose Neptune.ai if
- You need experiment tracking.
- You want to start without paying.
- You work on Web, Self-hosted.
- You also want model registry.
Questions people ask
- Is LlamaIndex or Neptune.ai better?
- Neither clearly leads. LlamaIndex starts at Free and Neptune.ai at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, LlamaIndex or Neptune.ai?
- LlamaIndex starts at Free and Neptune.ai at Free.
- Does LlamaIndex or Neptune.ai run on more platforms?
- LlamaIndex runs on Linux, Mac, Windows. Neptune.ai runs on Web, Self-hosted.
- Can I use LlamaIndex for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is LlamaIndex best used for?
- LlamaIndex is most often used for parsing pdfs and complex documents into structured text for rag, building retrieval augmented generation pipelines over private data, indexing and querying enterprise documents from an llm application. Of those, parsing pdfs and complex documents into structured text for rag and building retrieval augmented generation pipelines over private data are not what Neptune.ai is typically brought in for.
- What can LlamaIndex do that Neptune.ai cannot?
- LlamaIndex covers Data connectors, Indexing, Query engine, RAG pipelines. Neptune.ai covers Experiment tracking, Model registry, Metadata logging, Comparison views. Both handle Linux support, Mac support, Windows support.
Answered from the vendors’ own pages
LlamaIndex: How much does LlamaIndex (LlamaParse) cost?
LlamaIndex offers a Free plan with 10K monthly credits at $0/month. The Starter plan is $50/month for 40K credits plus pay-as-you-go overage up to 400K total. The Pro plan is $500/month for 400K credits. Credits are priced at 1,000 credits for $1.25.
SourceNeptune.ai: Does Neptune.ai support self-hosting?
Yes. Neptune can be self-hosted on a Kubernetes cluster with ClickHouse, MySQL, and Redis dependencies, allowing organizations to maintain full data control.
SourceLlamaIndex: Is LlamaIndex free?
Yes, LlamaIndex offers a free plan with 10K monthly credits, basic parsing, 5 concurrent jobs, and support for up to 100 users with no upfront payment required.
SourceNeptune.ai: What machine learning frameworks does Neptune integrate with?
Neptune integrates with PyTorch, TensorFlow, Keras, scikit-learn, XGBoost, LightGBM, Hugging Face Transformers, and Optuna for hyperparameter optimization.
SourceLlamaIndex: What are LlamaIndex's concurrent job limits?
The Free and Starter plans allow 5 concurrent jobs. The Pro plan increases this to 20 concurrent jobs. Enterprise plans offer custom configurations with 5x higher rate limits.
SourceNeptune.ai: What is the cost for a team of 10 data scientists?
Neptune's Team plan costs $49 per user per month, resulting in $490/month for 10 users, comparable to Weights and Biases at $50/user.
SourceNeptune.ai: When is Neptune.ai shutting down?
Neptune.ai is shutting down its external SaaS service on March 5, 2026, following its acquisition by OpenAI in December 2025. Customers must export and migrate data before that date.
SourceRelated pages
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