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Communication · head to head

LINE WORKS vs Monday.com

LINE WORKS logo

LINE WORKS

Communication

Business chat built on the LINE interface, aimed at Japanese firms whose staff and customers already use LINE

From
Free
Rated
-
Full reviewWebsite
Monday.com logo

Monday.com

Technology

A platform built for a new way of working

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: LINE WORKS the external LINE bridge, which is the main reason to choose it, only matters where LINE has consumer penetration, so buyers outside Japan, Taiwan and Thailand are paying for a feature they cannot use.; Monday.com expensive at scale with 3-seat minimum and costs increasing quickly with team size
  • They diverge on capability: LINE WORKS covers External LINE messaging, Monday.com covers Customizable workflows.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which LINE WORKS and Monday.com actually diverge.

Attributes where LINE WORKS and Monday.com differ
AttributeLINE WORKSMonday.com
Pricing modelPer user per monthUnknown
PlatformsWeb, iOS, Android, Windows, macOSWeb, iOS, Android
CategoryCommunicationTechnology
FoundedUnknown2012

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in LINE WORKS

  • External LINE messaging
  • Chat and channels
  • Voice and video calls
  • Shared address book
  • Calendar and bulletin board
  • Drive
  • Business email
  • Admin controls

Only in Monday.com

  • Customizable workflows
  • Multiple views (Kanban, Gantt, Calendar)
  • Automation engine
  • Real-time collaboration
  • Mobile apps
  • Forms
  • Dashboards
  • Workload management

What people use each for

The jobs each tool is most often brought in to do.

LINE WORKS

  • A Japanese retail or service chain whose customers expect to book and enquire over LINE rather than emailnot Monday.com
  • A clinic, dealership or estate agency that needs customer conversations on LINE but under corporate retention and auditnot Monday.com
  • A Japanese SME under 30 staff that wants managed business chat at no licence cost on the free tiernot Monday.com
  • The Japanese subsidiary of a foreign group that needs a local tool for front-line staff alongside the group standardnot Monday.com

Monday.com

  • Project managementnot LINE WORKS
  • Sales CRMnot LINE WORKS
  • Marketing campaignsnot LINE WORKS
  • HR processesnot LINE WORKS
  • IT ticketingnot LINE WORKS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

LINE WORKS

  • The external LINE bridge, which is the main reason to choose it, only matters where LINE has consumer penetration, so buyers outside Japan, Taiwan and Thailand are paying for a feature they cannot use.
  • The free tier caps total storage at 5GB across the whole organisation, not per user, so a team sharing photos or documents exhausts it within weeks and is pushed onto a paid plan.
  • Business email is only on the Advanced plan at 800 yen per user, so an organisation wanting both chat and mail pays nearly double the Standard rate for every seat including staff who only chat.
  • Developer documentation, support and the integration catalogue are strongest in Japanese, which makes it awkward to administer from a non-Japanese IT function.
  • It has no serious developer or engineering workflow story, so organisations that also run Slack or Teams for technical teams end up maintaining two chat systems and two directories.

Monday.com

  • Expensive at scale with 3-seat minimum and costs increasing quickly with team size
  • Limited free plan with only 2 users and 3 boards
  • Mobile app provides reduced functionality compared to web version
  • Email CC/BCC limitations for looping in stakeholders without full board access
  • WorkForms can only create new items, not update existing ones

Pricing, plan by plan

LINE WORKS

Free
  • FreeFree
    • Up to 30 users
    • 5GB total storage
    • Chat, calls, calendar and address book
  • Standard$450/month
    • Unlimited users
    • 1TB shared storage
    • Annual contract price, 540 yen monthly
  • Advanced$800/month
    • Everything in Standard
    • Business email
    • 100TB shared storage

Monday.com

Free

No published plan breakdown. See the Monday.com review.

Which should you pick?

Choose LINE WORKS if

  • You need external line messaging.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want chat and channels.
LINE WORKS review

Choose Monday.com if

  • You need customizable workflows.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want multiple views (kanban, gantt, calendar).
Monday.com review

Questions people ask

Is LINE WORKS or Monday.com better?
Neither clearly leads. LINE WORKS starts at Free and Monday.com at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, LINE WORKS or Monday.com?
LINE WORKS starts at Free and Monday.com at Free.
Does LINE WORKS or Monday.com run on more platforms?
LINE WORKS runs on Web, iOS, Android, Windows, macOS. Monday.com runs on Web, iOS, Android.
Can I use LINE WORKS for free?
Both have a free tier, so you can try either at no cost before committing.
What is LINE WORKS best used for?
LINE WORKS is most often used for a japanese retail or service chain whose customers expect to book and enquire over line rather than email, a clinic, dealership or estate agency that needs customer conversations on line but under corporate retention and audit, a japanese sme under 30 staff that wants managed business chat at no licence cost on the free tier, the japanese subsidiary of a foreign group that needs a local tool for front-line staff alongside the group standard. Of those, a japanese retail or service chain whose customers expect to book and enquire over line rather than email and a clinic, dealership or estate agency that needs customer conversations on line but under corporate retention and audit are not what Monday.com is typically brought in for.
What can LINE WORKS do that Monday.com cannot?
LINE WORKS covers External LINE messaging, Chat and channels, Voice and video calls, Shared address book. Monday.com covers Customizable workflows, Multiple views (Kanban, Gantt, Calendar), Automation engine, Real-time collaboration.

Answered from the vendors’ own pages

LINE WORKS: Can LINE WORKS really message ordinary LINE users?

Yes. That is its core differentiator and the reason Japanese customer-facing businesses buy it.

Monday.com: Does Monday.com have a free plan?

Yes, Monday.com offers a free plan limited to 2 users and 3 boards. Paid plans start at around $9 per seat per month and require a minimum of 3 seats.

Source
LINE WORKS: Is there a free plan?

Yes, up to 30 users with 5GB of total organisation storage.

Monday.com: Can I use Monday.com on mobile?

Monday.com is available on iOS and Android, but the mobile app lacks the full depth of the desktop version, making complex board management more difficult on the go.

Source
LINE WORKS: Does the Standard plan include email?

No. Business email is Advanced only, at 800 yen per user per month on an annual contract.

Monday.com: Does Monday.com support offline work?

Monday.com is primarily a cloud-based platform and does not have robust offline capabilities. You need an internet connection to access and edit boards.

Source
LINE WORKS: Is it worth buying outside Japan?

Generally no. Without the consumer LINE bridge it competes poorly against Slack, Teams or Lark on features and ecosystem.

Monday.com: What is Monday.com's pricing based on?

Pricing is based on the number of seats and which product module you choose (Work Management, Sales CRM, Dev, or Service). Each module has different features and pricing.

Source
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