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Software · head to head

Kaltura vs Universe

Kaltura logo

Kaltura

Software

Video platform for learning, media, and engagement

From
On request
Rated
-
Universe logo

Universe

Software

Ticketing and event management made simple

From
Free
Rated
-

The short version

  • Only Universe has a free tier, so it costs nothing to try first.
  • Each has a real cost: Kaltura the pricing page lists ten separate products and publishes no rate, no minimum and no named cost driver for them, routing visitors to a quote request; Universe limited design customization for event pages and branding control
  • They diverge on capability: Kaltura covers Video creation, Universe covers Ticketing.

Where they differ

Only the attributes on which Kaltura and Universe actually diverge.

Attributes where Kaltura and Universe differ
AttributeKalturaUniverse
Starting priceOn requestFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWindows, Mac, IOS, Android, WebWeb, iOS, Android
Founded20062011

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Kaltura

  • Video creation
  • Live streaming
  • Interactive content
  • Mobile apps
  • Canvas
  • Blackboard
  • Moodle
  • Salesforce

Only in Universe

  • Ticketing
  • Event pages
  • Guest lists
  • Check-in app
  • Stripe
  • PayPal
  • Facebook
  • Google Analytics

Both cover

  • Analytics
  • Android support
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Kaltura

  • Enterprise video portals and internal town hallsnot Universe
  • Virtual classrooms and lecture capture for universitiesnot Universe

Universe

  • Event planningnot Kaltura
  • Ticket salesnot Kaltura
  • Attendee managementnot Kaltura
  • Virtual eventsnot Kaltura
  • Event marketingnot Kaltura

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Kaltura

  • The pricing page lists ten separate products and publishes no rate, no minimum and no named cost driver for them, routing visitors to a quote request
  • Capabilities are split across separate products such as Webinars, Virtual Events, Town Halls, Video Portal and Virtual Classroom, each licensed on its own

Universe

  • Limited design customization for event pages and branding control
  • User interface becomes unintuitive for advanced features and complex event types
  • No ability to transfer attendees between time slots; requires full refund and repurchase
  • Difficult walk-up/credit card sales processing at physical events
  • Slow customer support for refunds and technical issues

Pricing, plan by plan

Kaltura

On request
  • Starter$400/month
    • Video library
    • Basic features
  • Professional$1000/month
    • Live streaming
    • Analytics
  • Enterprise$2500/month
    • Custom solutions
    • Support

Universe

Free
  • Free EventsFree
    • Free event creation and ticketing
  • Starter$0.79/per ticket
    • 2% + $0.79 per ticket
    • Capped at $19.95 per ticket
    • Basic event management
  • Standard$1.99/per ticket
    • 2.5% + $1.99 per ticket
    • Capped at $19.95 per ticket
    • Advanced features
  • Pro$null/custom
    • Dynamic pricing
    • RFID access control
    • Ticketmaster distribution

Which should you pick?

Choose Kaltura if

  • You need video creation.
  • You work on Windows, Mac, IOS, Android, Web.
  • You also want live streaming.

Choose Universe if

  • You need ticketing.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want event pages.

Questions people ask

Is Kaltura or Universe better?
Neither clearly leads. Kaltura starts at On request and Universe at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Kaltura or Universe?
Universe has a free tier; the other does not. Paid plans start at On request for Kaltura and Free for Universe.
Does Kaltura or Universe run on more platforms?
Kaltura runs on Windows, Mac, IOS, Android, Web. Universe runs on Web, iOS, Android.
Can I use Universe for free?
Yes. Universe has a free tier, so you can try it without paying. Kaltura starts at On request.
What is Kaltura best used for?
Kaltura is most often used for enterprise video portals and internal town halls, virtual classrooms and lecture capture for universities. Of those, enterprise video portals and internal town halls and virtual classrooms and lecture capture for universities are not what Universe is typically brought in for.
What can Kaltura do that Universe cannot?
Kaltura covers Video creation, Live streaming, Interactive content, Mobile apps. Universe covers Ticketing, Event pages, Guest lists, Check-in app. Both handle Analytics, Android support, Web support.

Answered from the vendors’ own pages

Universe: What platforms does Universe support?

Universe is available on web, iOS, and Android, with support across 25 countries and 9 languages. Organizers can accept online, mobile, onsite, kiosk, and print-at-home tickets.

Source
Universe: Does Universe integrate with other tools?

Yes. Universe integrates with 5,000+ partner applications through Zapier, allowing automation of ticket sales data to CRM, invoicing, and other business tools without code.

Source

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