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Jaeger vs WSO2 API Manager

Jaeger logo

Jaeger

Cloud

Open-source end-to-end distributed tracing

From
Free
Rated
-
WSO2 API Manager logo

WSO2 API Manager

APIs

Complete API management platform for designing and managing APIs

From
Free
Rated
-

The short version

  • Each has a real cost: Jaeger tracing is only as good as the instrumentation, and partial instrumentation produces misleading gaps; WSO2 API Manager the free open source distribution does not include a subscription to the WSO2 Update service, so continuous improvements and security patches require a paid subscription
  • They diverge on capability: Jaeger covers Distributed trace search, WSO2 API Manager covers API Gateway.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Jaeger and WSO2 API Manager actually diverge.

Attributes where Jaeger and WSO2 API Manager differ
AttributeJaegerWSO2 API Manager
Pricing modelOpen source, no licence feeopen-source
PlatformsLinux, Kubernetes, DockerJava, Linux, Docker, Kubernetes
CategoryCloudAPIs
FoundedUnknown2005

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Jaeger

  • Distributed trace search
  • Dependency graph
  • Adaptive sampling
  • Pluggable storage

Only in WSO2 API Manager

  • API Gateway
  • API Designer
  • Developer Portal
  • LDAP
  • Okta
  • Keycloak
  • Microservices
  • Java support

What people use each for

The jobs each tool is most often brought in to do.

Jaeger

  • Finding which service in a request path causes the latencynot WSO2 API Manager
  • Understanding real service dependencies rather than the diagram on the wikinot WSO2 API Manager
  • Debugging failures that only appear under production traffic patternsnot WSO2 API Manager

WSO2 API Manager

  • Publishing, securing and rate limiting APIs behind a gatewaynot Jaeger
  • Running an API developer portal with subscription key managementnot Jaeger
  • Self hosting an open source API management layer on premisesnot Jaeger

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Jaeger

  • Tracing is only as good as the instrumentation, and partial instrumentation produces misleading gaps
  • Storage is the real operational cost: high-volume tracing on Elasticsearch or Cassandra is a cluster to run and pay for
  • Traces alone, without correlated metrics and logs, leave you switching between tools during an incident

WSO2 API Manager

  • The free open source distribution does not include a subscription to the WSO2 Update service, so continuous improvements and security patches require a paid subscription
  • A commercial production licence is not part of the free download and comes only with a subscription
  • No subscription price is published; Basic Support and Enterprise Support both require contacting sales for a quote
  • 24x7x365 coverage requires Enterprise Support; the general query SLA is one business day
  • A Customer Success Manager is a paid optional add on covering business hours only
  • Consulting services and WSO2 Private Cloud hosting are quoted separately

Pricing, plan by plan

Jaeger

Free
  • JaegerFree
    • Full functionality
    • No usage limits
    • Community support

WSO2 API Manager

Free
  • CommunityFree
    • Core API management
    • Community support
  • Commercial$undefined/monthly
    • Enterprise features
    • Technical support
    • SLA

Which should you pick?

Choose Jaeger if

  • You need distributed trace search.
  • You want to start without paying.
  • You work on Linux, Kubernetes, Docker.
  • You also want dependency graph.

Choose WSO2 API Manager if

  • You need api gateway.
  • You want to start without paying.
  • You work on Java, Linux, Docker, Kubernetes.
  • You also want api designer.

Questions people ask

Is Jaeger or WSO2 API Manager better?
Neither clearly leads. Jaeger starts at Free and WSO2 API Manager at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Jaeger or WSO2 API Manager?
Jaeger starts at Free and WSO2 API Manager at Free.
Does Jaeger or WSO2 API Manager run on more platforms?
Jaeger runs on Linux, Kubernetes, Docker. WSO2 API Manager runs on Java, Linux, Docker, Kubernetes.
Can I use Jaeger for free?
Both have a free tier, so you can try either at no cost before committing.
What is Jaeger best used for?
Jaeger is most often used for finding which service in a request path causes the latency, understanding real service dependencies rather than the diagram on the wiki, debugging failures that only appear under production traffic patterns. Of those, finding which service in a request path causes the latency and understanding real service dependencies rather than the diagram on the wiki are not what WSO2 API Manager is typically brought in for.
What can Jaeger do that WSO2 API Manager cannot?
Jaeger covers Distributed trace search, Dependency graph, Adaptive sampling, Pluggable storage. WSO2 API Manager covers API Gateway, API Designer, Developer Portal, LDAP.

Answered from the vendors’ own pages

Jaeger: Is Jaeger free?

Yes, open source and CNCF-graduated. Costs are the storage backend you run.

WSO2 API Manager: How is WSO2 API Manager priced?

WSO2 API Manager pricing is not published on their website. As an enterprise API management platform, pricing is custom-quoted based on deployment model and organizational requirements.

Source
Jaeger: Do I use Jaeger or OpenTelemetry?

Both, usually. Instrument with OpenTelemetry and use Jaeger to store and query the traces.

WSO2 API Manager: Does WSO2 API Manager offer different pricing for on-premises versus cloud deployments?

WSO2 API Manager supports multiple deployment options including on-premises and cloud, but pricing structures for different deployment models are not publicly disclosed.

Source
Jaeger: Does Jaeger handle metrics and logs?

No. It is a tracing system. Metrics and logs need Prometheus, Loki or an equivalent.

WSO2 API Manager: What deployment flexibility does WSO2 API Manager provide?

WSO2 API Manager enables flexible deployment on-premises or in cloud environments, but specific pricing tiers for each deployment model require contacting WSO2 sales.

Source
WSO2 API Manager: How would I request a WSO2 API Manager pricing quote?

Organizations can request pricing quotes by contacting WSO2 sales through their website. Custom quotes depend on API volume, deployment model, and feature requirements.

Source
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