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Cloud · head to head

Jaeger vs Prometheus

Jaeger logo

Jaeger

Cloud

Open-source end-to-end distributed tracing

From
Free
Rated
-
Prometheus logo

Prometheus

Networking

Open source monitoring and alerting toolkit for cloud native environments

From
Free
Rated
-

The short version

  • Each has a real cost: Jaeger tracing is only as good as the instrumentation, and partial instrumentation produces misleading gaps; Prometheus not suitable for per-request billing as collected data lacks 100% accuracy
  • They diverge on capability: Jaeger covers Distributed trace search, Prometheus covers Multi-dimensional Data Model.

Where they differ

Only the attributes on which Jaeger and Prometheus actually diverge.

Attributes where Jaeger and Prometheus differ
AttributeJaegerPrometheus
Pricing modelOpen source, no licence feeopen-source
PlatformsLinux, Kubernetes, DockerLinux, macOS, Windows
CategoryCloudNetworking
FoundedUnknown2015

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Jaeger

  • Distributed trace search
  • Dependency graph
  • Adaptive sampling
  • Pluggable storage

Only in Prometheus

  • Multi-dimensional Data Model
  • PromQL Query Language
  • Pull-based Collection
  • Service Discovery
  • Alerting Rules
  • Federation
  • Local Storage
  • Grafana

What people use each for

The jobs each tool is most often brought in to do.

Jaeger

  • Finding which service in a request path causes the latencynot Prometheus
  • Understanding real service dependencies rather than the diagram on the wikinot Prometheus
  • Debugging failures that only appear under production traffic patternsnot Prometheus

Prometheus

  • Monitoring and alerting systemnot Jaeger
  • Time-series databasenot Jaeger
  • Infrastructure metrics collectionnot Jaeger

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Jaeger

  • Tracing is only as good as the instrumentation, and partial instrumentation produces misleading gaps
  • Storage is the real operational cost: high-volume tracing on Elasticsearch or Cassandra is a cluster to run and pay for
  • Traces alone, without correlated metrics and logs, leave you switching between tools during an incident

Prometheus

  • Not suitable for per-request billing as collected data lacks 100% accuracy
  • Hard limit on scrape body size; large responses cause scrape failure
  • Per-scrape sample limit enforced; exceeding limit marks targets as failed
  • Not designed for long-term durable storage; optimised for metrics collection

Pricing, plan by plan

Jaeger

Free
  • JaegerFree
    • Full functionality
    • No usage limits
    • Community support

Prometheus

Free
  • Prometheus (Open Source)Free
    • 100% open source
    • Community-driven project
    • Apache 2 License

Which should you pick?

Choose Jaeger if

  • You need distributed trace search.
  • You want to start without paying.
  • You work on Linux, Kubernetes, Docker.
  • You also want dependency graph.

Choose Prometheus if

  • You need multi-dimensional data model.
  • You want to start without paying.
  • You work on Linux, macOS, Windows.
  • You also want promql query language.

Questions people ask

Is Jaeger or Prometheus better?
Neither clearly leads. Jaeger starts at Free and Prometheus at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Jaeger or Prometheus?
Jaeger starts at Free and Prometheus at Free.
Does Jaeger or Prometheus run on more platforms?
Jaeger runs on Linux, Kubernetes, Docker. Prometheus runs on Linux, macOS, Windows.
Can I use Jaeger for free?
Both have a free tier, so you can try either at no cost before committing.
What is Jaeger best used for?
Jaeger is most often used for finding which service in a request path causes the latency, understanding real service dependencies rather than the diagram on the wiki, debugging failures that only appear under production traffic patterns. Of those, finding which service in a request path causes the latency and understanding real service dependencies rather than the diagram on the wiki are not what Prometheus is typically brought in for.
What can Jaeger do that Prometheus cannot?
Jaeger covers Distributed trace search, Dependency graph, Adaptive sampling, Pluggable storage. Prometheus covers Multi-dimensional Data Model, PromQL Query Language, Pull-based Collection, Service Discovery.

Answered from the vendors’ own pages

Jaeger: Is Jaeger free?

Yes, open source and CNCF-graduated. Costs are the storage backend you run.

Prometheus: What does Prometheus cost?

Prometheus is completely free and open source. There are no pricing tiers or paid plans. The entire project is licensed under Apache 2 and hosted on GitHub.

Source
Jaeger: Do I use Jaeger or OpenTelemetry?

Both, usually. Instrument with OpenTelemetry and use Jaeger to store and query the traces.

Prometheus: Is Prometheus commercial software or free?

Prometheus is 100% open source and community-driven. It is a CNCF graduated project with no commercial restrictions or licensing fees.

Source
Jaeger: Does Jaeger handle metrics and logs?

No. It is a tracing system. Metrics and logs need Prometheus, Loki or an equivalent.

Prometheus: How is Prometheus licensed?

Prometheus is licensed under the Apache 2 License, which permits free use, modification, and distribution for commercial and non-commercial purposes.

Source
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