Cybersecurity · head to head
IDnow vs RoboForm
IDnow
Cybersecurity
Identity verification and qualified electronic signature for regulated European markets
- From
- On request
- Rated
- -
The short version
- Only RoboForm has a free tier, so it costs nothing to try first.
- Each has a real cost: IDnow agent-led video identification costs several times an automated check and depends on agent availability, so peak-time queues push abandonment up at exactly the moment conversion matters.; RoboForm free plan is restricted to a single device; syncing across multiple devices requires the Premium plan
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which IDnow and RoboForm actually diverge.
Identical on both: user rating (Not yet rated), category (Cybersecurity).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in IDnow
- VideoIdent
- AutoIdent
- eSign
- eID and NFC
- Bank identification
- EU data processing
Only in RoboForm
Nothing recorded that IDnow does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
IDnow
- A German bank opening regulated accounts where BaFin requires a recognised identification methodnot RoboForm
- An insurer needing a qualified electronic signature that will survive challenge in a European courtnot RoboForm
- A telecom operator meeting national SIM registration identity rules across several EU statesnot RoboForm
- A lender wanting automated checks for low-risk applicants and video identification only for high-value casesnot RoboForm
RoboForm
- Auto-filling passwords across multiple devices and websitesnot IDnow
- Sharing family passwords securely with household membersnot IDnow
- Receiving alerts when credentials appear in data breachesnot IDnow
- Granting emergency access to trusted contacts for account recoverynot IDnow
- Enforcing multi-factor authentication across online accountsnot IDnow
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
IDnow
- Agent-led video identification costs several times an automated check and depends on agent availability, so peak-time queues push abandonment up at exactly the moment conversion matters.
- Pricing is quoted with an annual volume commitment, so the accreditation advantage comes with a floor you pay whether or not you use it.
- The product is optimised for European regulatory regimes, so buyers verifying users in North America, Asia or Africa will find coverage and cost less competitive than global specialists.
- Qualified electronic signature is a separate licence from identity verification, which surprises buyers who assumed the accredited identity check made the signature capability included.
- Integration for the regulated flows is heavier than a simple SDK drop-in because the compliant journey, including consent and recording requirements, constrains the user experience you can build.
RoboForm
- Free plan is restricted to a single device; syncing across multiple devices requires the Premium plan
- Premium's advertised $2.49 per month rate is a first-year discount that renews at $29.88 per year
- Family plan covers only up to 5 accounts and likewise renews at a higher $47.75 per year after the first-year discount
Pricing, plan by plan
IDnow
On request- IDnow Platform$undefined/year
- Per-identification pricing that differs sharply between automated and agent-led methods
- Annual volume commitment typically required
- Qualified electronic signature licensed separately
RoboForm
Free- FreeFree
- Unlimited passwords on single device
- Advanced 2FA
- Password breach monitoring 5 emails
- Premium$2.49/month
- Billed annually
- All Free features
- Unlimited devices
- Family$3.98/month
- Billed annually
- Up to 5 Premium accounts
- 30-day money-back guarantee
Which should you pick?
Choose IDnow if
- You need videoident.
- You work on Web, iOS, Android, API.
- You also want autoident.
Questions people ask
- Is IDnow or RoboForm better?
- Neither clearly leads. IDnow starts at On request and RoboForm at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, IDnow or RoboForm?
- RoboForm has a free tier; the other does not. Paid plans start at On request for IDnow and Free for RoboForm.
- Does IDnow or RoboForm run on more platforms?
- IDnow runs on Web, iOS, Android, API. RoboForm runs on Web.
- Can I use RoboForm for free?
- Yes. RoboForm has a free tier, so you can try it without paying. IDnow starts at On request.
- What is IDnow best used for?
- IDnow is most often used for a german bank opening regulated accounts where bafin requires a recognised identification method, an insurer needing a qualified electronic signature that will survive challenge in a european court, a telecom operator meeting national sim registration identity rules across several eu states, a lender wanting automated checks for low-risk applicants and video identification only for high-value cases. Of those, a german bank opening regulated accounts where bafin requires a recognised identification method and an insurer needing a qualified electronic signature that will survive challenge in a european court are not what RoboForm is typically brought in for.
- What can IDnow do that RoboForm cannot?
- IDnow covers VideoIdent, AutoIdent, eSign, eID and NFC.
Answered from the vendors’ own pages
IDnow: Why choose it over a cheaper automated vendor?
Because in some European regimes the cheaper vendor is not legally permitted for the transaction. This is an eligibility question, not a quality one.
RoboForm: How much does RoboForm cost?
Premium plan is $2.49 per month when billed annually ($29.88/year renewal rate). Family plan supports up to 5 Premium accounts at $3.98 per month annual. Free plan is available with basic password management.
SourceIDnow: Is the electronic signature included?
No. Qualified electronic signature under eIDAS is licensed separately from identity verification.
RoboForm: Is there a money-back guarantee?
Yes, RoboForm offers a 30-day money-back guarantee on all paid plans.
SourceIDnow: Where is the data processed?
In European data centres, which is a requirement rather than a preference for many of its regulated customers.
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