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Software · head to head

Heartland Restaurant vs Phorest

Heartland Restaurant logo

Heartland Restaurant

Software

Complete restaurant management ecosystem

From
$89/month
Rated
-
Full reviewWebsite
Phorest logo

Phorest

Software

Salon software that grows your business

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Heartland Restaurant high processing fees and early termination penalties increase total cost of ownership; Phorest no price is published for any of the seven plans, and every route ends at a quote request
  • They diverge on capability: Heartland Restaurant covers POS system, Phorest covers Appointment booking.

Where they differ

Only the attributes on which Heartland Restaurant and Phorest actually diverge.

Attributes where Heartland Restaurant and Phorest differ
AttributeHeartland RestaurantPhorest
Starting price$89/month$99/month
PlatformsWeb, iPad, AndroidWeb, Ios, Android, Api
Founded20012003

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Heartland Restaurant

  • POS system
  • Payment processing
  • Payroll
  • Customer engagement
  • Gift cards
  • Reporting
  • Heartland Payroll
  • QuickBooks

Only in Phorest

  • Appointment booking
  • Client management
  • Point of sale
  • Marketing automation
  • Reputation management
  • Staff management
  • Inventory tracking
  • Business reports

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Heartland Restaurant

  • Point of Salenot Phorest
  • Order Managementnot Phorest
  • Inventory Controlnot Phorest
  • Staff Schedulingnot Phorest

Phorest

  • Salon and spa appointment booking with client recordsnot Heartland Restaurant
  • Marketing, memberships and staff management for beauty businessesnot Heartland Restaurant

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Heartland Restaurant

  • High processing fees and early termination penalties increase total cost of ownership
  • Lack of customization compared to open-source POS systems
  • Data migration to Heartland has been reported as problematic by users
  • Pricing details are not transparent, making budgeting difficult for prospective customers

Phorest

  • No price is published for any of the seven plans, and every route ends at a quote request
  • There is no free trial at all, which the company states plainly
  • The product is described as suited to 3 or more staff, so a solo operator is outside the intended range
  • The branded booking app requires the Ultimate plan, and two way SMS, memberships, lead management and the ads manager are all Elite only

Pricing, plan by plan

Heartland Restaurant

$89/month
  • Basic$89/month
    • POS
    • Payment processing
  • Professional$149/month
    • Advanced features
    • Payroll integration

Phorest

$99/month
  • Grow$99/month
    • Appointment booking
    • Client management
    • POS
  • Elevate$179/month
    • Everything in Grow
    • Advanced marketing
    • Online booking
  • Innovate$299/month
    • Everything in Elevate
    • Multi-location
    • Advanced analytics

Which should you pick?

Choose Heartland Restaurant if

  • You need pos system.
  • You work on Web, iPad, Android.
  • You also want payment processing.
Heartland Restaurant review

Choose Phorest if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want client management.
Phorest review

Questions people ask

Is Heartland Restaurant or Phorest better?
Neither clearly leads. Heartland Restaurant starts at $89/month and Phorest at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Heartland Restaurant or Phorest?
Heartland Restaurant starts at $89/month and Phorest at $99/month.
Does Heartland Restaurant or Phorest run on more platforms?
Heartland Restaurant runs on Web, iPad, Android. Phorest runs on Web, Ios, Android, Api.
What is Heartland Restaurant best used for?
Heartland Restaurant is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Phorest is typically brought in for.
What can Heartland Restaurant do that Phorest cannot?
Heartland Restaurant covers POS system, Payment processing, Payroll, Customer engagement. Phorest covers Appointment booking, Client management, Point of sale, Marketing automation. Both handle Web support.

Answered from the vendors’ own pages

Heartland Restaurant: Does Heartland Restaurant work with multiple locations?

Yes, Heartland Restaurant is designed for multi-location operations with the Complete plan targeting restaurants with more complex requirements across multiple sites.

Source
Heartland Restaurant: What payment methods does Heartland accept?

Heartland includes integrated payment processing and accepts all popular payment methods, but specific details are available on their pricing and features pages.

Source
Heartland Restaurant: What hardware options does Heartland Restaurant offer?

Heartland provides touchscreen terminals ranging from $1,295 to $1,895, handheld devices at $695, and supporting equipment like printers ($275-$375) and cash drawers.

Source
Heartland Restaurant: Can Heartland Restaurant integrate with other business systems?

Yes, Heartland offers a developer-friendly API that enables custom integrations with various third-party systems.

Source
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