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Software · head to head

MyTime vs SpotOn

MyTime logo

MyTime

Software

Online booking and appointment scheduling platform

From
Free
Rated
-
Full reviewWebsite
SpotOn logo

SpotOn

Software

Restaurant tech that works as hard as you

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only MyTime has a free tier, so it costs nothing to try first.
  • Each has a real cost: MyTime aimed at chains and franchises from 5 to 500 locations rather than single-site independents; SpotOn credit card processing issues with handheld devices reported by users
  • They diverge on capability: MyTime covers Online booking, SpotOn covers Cloud POS.

Where they differ

Only the attributes on which MyTime and SpotOn actually diverge.

Attributes where MyTime and SpotOn differ
AttributeMyTimeSpotOn
Starting priceFreeOn request
Pricing modelsubscriptionUnknown
Free tierYesNo
PlatformsWeb, Mobile-responsiveWeb, iOS, Android
Founded20102017

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MyTime

  • Online booking
  • Appointment scheduling
  • Client database
  • Email & SMS reminders
  • Payment processing
  • Custom branding
  • Google Calendar
  • Facebook

Only in SpotOn

  • Cloud POS
  • Online ordering
  • Reservations
  • Loyalty programs
  • DoorDash
  • Google
  • Yelp
  • QuickBooks

Both cover

  • Marketing tools
  • Reporting
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

MyTime

  • Appointment scheduling across multiple salon or spa locationsnot SpotOn
  • Point of sale and integrated payments at the counternot SpotOn
  • Staff scheduling and labour forecastingnot SpotOn
  • Email, SMS and push marketing to clientsnot SpotOn
  • Loyalty, referral and membership programmesnot SpotOn
  • Multi-location reporting for a franchise groupnot SpotOn

SpotOn

  • Point of Salenot MyTime
  • Order Managementnot MyTime
  • Inventory Controlnot MyTime
  • Staff Schedulingnot MyTime

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MyTime

  • Aimed at chains and franchises from 5 to 500 locations rather than single-site independents
  • Pricing is not published

SpotOn

  • Credit card processing issues with handheld devices reported by users
  • System crashes and lost tickets in high-volume restaurants
  • Customer tabs can disappear from system, resulting in lost revenue
  • Menu edits live only in back office; no real-time updates to handhelds
  • Limited hardware options with no direct accessory purchases available

Pricing, plan by plan

MyTime

Free
  • FreeFree
    • Online booking
    • Client management
    • Email reminders
  • Professional$39/month
    • Everything in Free
    • Custom branding
    • Marketing tools

SpotOn

On request
  • All-In PlanFree
    • Hardware included
    • Card present: 2.79% + $0.20
    • Keyed: 3.79% + $0.20
  • POS Essentials$55/month
    • Best value
    • Card present: 2.45% + $0.15
    • Hardware discounted

Which should you pick?

Choose MyTime if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Mobile-responsive.
  • You also want appointment scheduling.
MyTime review

Choose SpotOn if

  • You need cloud pos.
  • You work on Web, iOS, Android.
  • You also want online ordering.
SpotOn review

Questions people ask

Is MyTime or SpotOn better?
Neither clearly leads. MyTime starts at Free and SpotOn at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MyTime or SpotOn?
MyTime has a free tier; the other does not. Paid plans start at Free for MyTime and On request for SpotOn.
Does MyTime or SpotOn run on more platforms?
MyTime runs on Web, Mobile-responsive. SpotOn runs on Web, iOS, Android.
Can I use MyTime for free?
Yes. MyTime has a free tier, so you can try it without paying. SpotOn starts at On request.
What is MyTime best used for?
MyTime is most often used for appointment scheduling across multiple salon or spa locations, point of sale and integrated payments at the counter, staff scheduling and labour forecasting, email, sms and push marketing to clients. Of those, appointment scheduling across multiple salon or spa locations and point of sale and integrated payments at the counter are not what SpotOn is typically brought in for.
What can MyTime do that SpotOn cannot?
MyTime covers Online booking, Appointment scheduling, Client database, Email & SMS reminders. SpotOn covers Cloud POS, Online ordering, Reservations, Loyalty programs. Both handle Marketing tools, Reporting, Web support.

Answered from the vendors’ own pages

SpotOn: What hardware does SpotOn require?

SpotOn provides proprietary hardware including countertop terminals (Station 15 at $750), tableside handhelds ($297), and kitchen display systems. All hardware is included with the All-In Plan or purchased separately with other plans.

Source
SpotOn: Does SpotOn have online ordering?

Yes, SpotOn offers commission-free online ordering with a white-label app option and integration into their Core Bundle. The system supports QR code ordering and digital menus.

Source
SpotOn: What payment processing fees does SpotOn charge?

Fees vary by plan. All-In Plan: 2.79% + $0.20 for card-present transactions. POS Essentials: 2.45% + $0.15. Business or custom plans offer negotiated rates.

Source
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Related pages

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