Softwr

Software · head to head

Groove vs TickTick

Groove logo

Groove

Software

Simple, powerful support for growing businesses

From
$12/month
Rated
-
Full reviewWebsite
TickTick logo

TickTick

Software

Stay organized, stay creative

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only TickTick has a free tier, so it costs nothing to try first.
  • Each has a real cost: Groove billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch; TickTick recurring task options are limited compared to dedicated project management tools
  • They diverge on capability: Groove covers Shared inbox, TickTick covers Task management.

Where they differ

Only the attributes on which Groove and TickTick actually diverge.

Attributes where Groove and TickTick differ
AttributeGrooveTickTick
Starting price$12/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb, Mac, iOS, iPad, Android, Apple Watch, Windows
Founded20112013

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Groove

  • Shared inbox
  • Knowledge base
  • Live chat
  • Automation rules
  • Reporting
  • Collision detection
  • Slack
  • Salesforce

Only in TickTick

  • Task management
  • Calendar integration
  • Pomodoro timer
  • Habit tracking
  • Natural language input
  • Collaboration
  • Voice input
  • Location reminders

Both cover

  • Zapier
  • 2FA

What people use each for

The jobs each tool is most often brought in to do.

Groove

  • Shared inbox and help desk ticketing for small support teamsnot TickTick
  • Handling email, chat and messaging support in one queuenot TickTick

TickTick

  • Personal task managementnot Groove
  • Team collaborationnot Groove
  • Project planningnot Groove
  • Habit trackingnot Groove
  • Time managementnot Groove

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Groove

  • Billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • A minimum of 250 tickets a month applies, which is a $3,000 annual commitment before any usage
  • A quiet month still pays the 250 ticket floor
  • No mailbox limit is published

TickTick

  • Recurring task options are limited compared to dedicated project management tools
  • Reporting and analytics are minimal, providing little productivity trend visibility
  • Calendar sync can be slow and unreliable, sometimes causing sync issues across devices
  • API capabilities are basic, limiting direct integrations beyond Zapier and IFTTT
  • Habit tracking becomes less useful once routines are well-established

Pricing, plan by plan

Groove

$12/month
  • Standard$12/month
    • 1 mailbox
    • Knowledge base
    • Live chat
  • Plus$20/month
    • 5 mailboxes
    • Full reporting
    • Rules
  • Pro$35/month
    • 25 mailboxes
    • Salesforce
    • Enterprise SSO

TickTick

Free
  • FreeFree
    • Up to 9 lists
    • Up to 99 tasks per list
    • Basic reminders
  • Premium$35.99/year
    • Up to 299 lists
    • Up to 999 tasks per list
    • Advanced collaboration for up to 30 members

Which should you pick?

Choose Groove if

  • You need shared inbox.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
Groove review

Choose TickTick if

  • You need task management.
  • You want to start without paying.
  • You work on Web, Mac, iOS, iPad, Android, Apple Watch, Windows.
  • You also want calendar integration.
TickTick review

Questions people ask

Is Groove or TickTick better?
Neither clearly leads. Groove starts at $12/month and TickTick at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Groove or TickTick?
TickTick has a free tier; the other does not. Paid plans start at $12/month for Groove and Free for TickTick.
Does Groove or TickTick run on more platforms?
Groove runs on Web, Ios, Android. TickTick runs on Web, Mac, iOS, iPad, Android, Apple Watch, Windows.
Can I use TickTick for free?
Yes. TickTick has a free tier, so you can try it without paying. Groove starts at $12/month.
What is Groove best used for?
Groove is most often used for shared inbox and help desk ticketing for small support teams, handling email, chat and messaging support in one queue. Of those, shared inbox and help desk ticketing for small support teams and handling email, chat and messaging support in one queue are not what TickTick is typically brought in for.
What can Groove do that TickTick cannot?
Groove covers Shared inbox, Knowledge base, Live chat, Automation rules. TickTick covers Task management, Calendar integration, Pomodoro timer, Habit tracking. Both handle Zapier, 2FA.

Answered from the vendors’ own pages

TickTick: What is TickTick?

TickTick is a cross-platform task management and productivity app that combines to-do lists, calendar views, habit tracking, reminders, and a Pomodoro timer. It helps users organize personal and work tasks across 10+ platforms including Mac, iPhone, iPad, Android, and web.

Source
TickTick: What are TickTick's pricing options?

TickTick offers a permanent free plan and a premium plan at $35.99/year (listed price $49.99, currently discounted). The free plan includes up to 9 lists and basic features, while premium unlocks up to 299 lists, advanced collaboration for up to 30 members, and calendar subscriptions.

Source
TickTick: Does TickTick have team features?

TickTick does not offer a dedicated team or family plan. Each user needs their own premium subscription. Premium users can share lists with up to 30 members for collaboration.

Source
TickTick: What integrations does TickTick support?

TickTick supports integrations with 2,000+ apps through third-party platforms like Zapier, Make, n8n, and Integrately. It also supports calendar subscriptions with Google Calendar and Outlook, and has a basic OAuth API for developers.

Source
TickTick: Is TickTick available offline?

TickTick requires an internet connection for syncing across devices. Offline functionality depends on the platform, with some mobile apps offering limited offline access but requiring connectivity for full features.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Groove

More on TickTick

Keep looking

Other head to heads