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Software · head to head

HappyFox vs TickTick

HappyFox logo

HappyFox

Software

Help desk software for happy customers

From
$29/month
Rated
-
Full reviewWebsite
TickTick logo

TickTick

Software

Stay organized, stay creative

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only TickTick has a free tier, so it costs nothing to try first.
  • Each has a real cost: HappyFox the Basic plan caps agents at 5, with unlimited agents only above it; TickTick recurring task options are limited compared to dedicated project management tools
  • They diverge on capability: HappyFox covers Ticketing, TickTick covers Task management.

Where they differ

Only the attributes on which HappyFox and TickTick actually diverge.

Attributes where HappyFox and TickTick differ
AttributeHappyFoxTickTick
Starting price$29/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb, Mac, iOS, iPad, Android, Apple Watch, Windows
Founded20122013

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Salesforce
  • Slack

Only in TickTick

  • Task management
  • Calendar integration
  • Pomodoro timer
  • Habit tracking
  • Natural language input
  • Collaboration
  • Voice input
  • Location reminders

Both cover

  • Zapier

What people use each for

The jobs each tool is most often brought in to do.

HappyFox

  • Help desk ticketing across email, chat and phonenot TickTick
  • Managing internal and customer support requests in one queuenot TickTick

TickTick

  • Personal task managementnot HappyFox
  • Team collaborationnot HappyFox
  • Project planningnot HappyFox
  • Habit trackingnot HappyFox
  • Time managementnot HappyFox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HappyFox

  • The Basic plan caps agents at 5, with unlimited agents only above it
  • Per agent prices are not published on the main pricing page and require opening a separate page per product
  • The 20% saving requires annual billing

TickTick

  • Recurring task options are limited compared to dedicated project management tools
  • Reporting and analytics are minimal, providing little productivity trend visibility
  • Calendar sync can be slow and unreliable, sometimes causing sync issues across devices
  • API capabilities are basic, limiting direct integrations beyond Zapier and IFTTT
  • Habit tracking becomes less useful once routines are well-established

Pricing, plan by plan

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

TickTick

Free
  • FreeFree
    • Up to 9 lists
    • Up to 99 tasks per list
    • Basic reminders
  • Premium$35.99/year
    • Up to 299 lists
    • Up to 999 tasks per list
    • Advanced collaboration for up to 30 members

Which should you pick?

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Choose TickTick if

  • You need task management.
  • You want to start without paying.
  • You work on Web, Mac, iOS, iPad, Android, Apple Watch, Windows.
  • You also want calendar integration.
TickTick review

Questions people ask

Is HappyFox or TickTick better?
Neither clearly leads. HappyFox starts at $29/month and TickTick at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HappyFox or TickTick?
TickTick has a free tier; the other does not. Paid plans start at $29/month for HappyFox and Free for TickTick.
Does HappyFox or TickTick run on more platforms?
HappyFox runs on Web, Ios, Android. TickTick runs on Web, Mac, iOS, iPad, Android, Apple Watch, Windows.
Can I use TickTick for free?
Yes. TickTick has a free tier, so you can try it without paying. HappyFox starts at $29/month.
What is HappyFox best used for?
HappyFox is most often used for help desk ticketing across email, chat and phone, managing internal and customer support requests in one queue. Of those, help desk ticketing across email, chat and phone and managing internal and customer support requests in one queue are not what TickTick is typically brought in for.
What can HappyFox do that TickTick cannot?
HappyFox covers Ticketing, Knowledge base, Automation, SLA management. TickTick covers Task management, Calendar integration, Pomodoro timer, Habit tracking. Both handle Zapier.

Answered from the vendors’ own pages

TickTick: What is TickTick?

TickTick is a cross-platform task management and productivity app that combines to-do lists, calendar views, habit tracking, reminders, and a Pomodoro timer. It helps users organize personal and work tasks across 10+ platforms including Mac, iPhone, iPad, Android, and web.

Source
TickTick: What are TickTick's pricing options?

TickTick offers a permanent free plan and a premium plan at $35.99/year (listed price $49.99, currently discounted). The free plan includes up to 9 lists and basic features, while premium unlocks up to 299 lists, advanced collaboration for up to 30 members, and calendar subscriptions.

Source
TickTick: Does TickTick have team features?

TickTick does not offer a dedicated team or family plan. Each user needs their own premium subscription. Premium users can share lists with up to 30 members for collaboration.

Source
TickTick: What integrations does TickTick support?

TickTick supports integrations with 2,000+ apps through third-party platforms like Zapier, Make, n8n, and Integrately. It also supports calendar subscriptions with Google Calendar and Outlook, and has a basic OAuth API for developers.

Source
TickTick: Is TickTick available offline?

TickTick requires an internet connection for syncing across devices. Offline functionality depends on the platform, with some mobile apps offering limited offline access but requiring connectivity for full features.

Source
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Related pages

More on HappyFox

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