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Software · head to head

Brain.fm vs Groove

Brain.fm logo

Brain.fm

Software

Scientifically-designed music to enhance focus and productivity

From
$14.99/month
Rated
-
Full reviewWebsite
Groove logo

Groove

Software

Simple, powerful support for growing businesses

From
$12/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Brain.fm monthly plan at $14.99/month significantly more expensive per unit than annual plan ($8.33/month equivalent); Groove billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • They diverge on capability: Brain.fm covers Neuroscience-designed music, Groove covers Shared inbox.

Where they differ

Only the attributes on which Brain.fm and Groove actually diverge.

Attributes where Brain.fm and Groove differ
AttributeBrain.fmGroove
Starting price$14.99/month$12/month
PlatformsWeb, iOS, Android, DesktopWeb, Ios, Android
Founded20152011

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Brain.fm

  • Neuroscience-designed music
  • Focus tracks
  • Relaxation tracks
  • Sleep tracks
  • Offline mode
  • Multiple genres
  • Cross-platform access
  • Ad-free experience

Only in Groove

  • Shared inbox
  • Knowledge base
  • Live chat
  • Automation rules
  • Reporting
  • Collision detection
  • Slack
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Brain.fm

  • Knowledge workers requiring focus audio for deep work blocksnot Groove
  • ADHD individuals seeking neurologically-optimised audio for concentrationnot Groove
  • Students preparing for exams with learning and meditation supportnot Groove

Groove

  • Shared inbox and help desk ticketing for small support teamsnot Brain.fm
  • Handling email, chat and messaging support in one queuenot Brain.fm

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Brain.fm

  • Monthly plan at $14.99/month significantly more expensive per unit than annual plan ($8.33/month equivalent)
  • ADHD mode available only with active subscription; no trial access to specialised features
  • No offline mode documented; requires internet connectivity for audio delivery
  • Content library composition not published (proprietary vs. licensed music distinction unclear)

Groove

  • Billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • A minimum of 250 tickets a month applies, which is a $3,000 annual commitment before any usage
  • A quiet month still pays the 250 ticket floor
  • No mailbox limit is published

Pricing, plan by plan

Brain.fm

$14.99/month

No published plan breakdown. See the Brain.fm review.

Groove

$12/month
  • Standard$12/month
    • 1 mailbox
    • Knowledge base
    • Live chat
  • Plus$20/month
    • 5 mailboxes
    • Full reporting
    • Rules
  • Pro$35/month
    • 25 mailboxes
    • Salesforce
    • Enterprise SSO

Which should you pick?

Choose Brain.fm if

  • You need neuroscience-designed music.
  • You work on Web, iOS, Android, Desktop.
  • You also want focus tracks.
Brain.fm review

Choose Groove if

  • You need shared inbox.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
Groove review

Questions people ask

Is Brain.fm or Groove better?
Neither clearly leads. Brain.fm starts at $14.99/month and Groove at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Brain.fm or Groove?
Brain.fm starts at $14.99/month and Groove at $12/month.
Does Brain.fm or Groove run on more platforms?
Brain.fm runs on Web, iOS, Android, Desktop. Groove runs on Web, Ios, Android.
What is Brain.fm best used for?
Brain.fm is most often used for knowledge workers requiring focus audio for deep work blocks, adhd individuals seeking neurologically-optimised audio for concentration, students preparing for exams with learning and meditation support. Of those, knowledge workers requiring focus audio for deep work blocks and adhd individuals seeking neurologically-optimised audio for concentration are not what Groove is typically brought in for.
What can Brain.fm do that Groove cannot?
Brain.fm covers Neuroscience-designed music, Focus tracks, Relaxation tracks, Sleep tracks. Groove covers Shared inbox, Knowledge base, Live chat, Automation rules.
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Related pages

More on Brain.fm

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