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CRM & Sales · head to head

Capsule vs Replika

Capsule logo

Capsule

CRM & Sales

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite
Replika logo

Replika

AI Tools

AI companion for meaningful conversations

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Replika has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; Replika the App Store listing confirms Replika (Luka, Inc.) is free to download with core messaging available at no cost, but premium features are gated behind in-app purchases with no price figures disclosed in the listing.
  • They diverge on capability: Capsule covers Contact management, Replika covers Conversational AI.

Where they differ

Only the attributes on which Capsule and Replika actually diverge.

Attributes where Capsule and Replika differ
AttributeCapsuleReplika
Starting price$19/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Ios, AndroidIos, Android, Web
CategoryCRM & SalesAI Tools
Founded20082016

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Contact management
  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Slack
  • Zapier
  • Google Apps

Only in Replika

  • Conversational AI
  • Memory
  • Emotional support
  • Voice calls
  • AR features
  • Mobile apps

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot Replika
  • Tracking deals and follow-up tasksnot Replika
  • Linking emails and notes to contact recordsnot Replika
  • Multiple sales pipelines on the paid tiersnot Replika

Replika

  • ai tools managementnot Capsule
  • Workflow automationnot Capsule
  • Reportingnot Capsule

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Replika

  • The App Store listing confirms Replika (Luka, Inc.) is free to download with core messaging available at no cost, but premium features are gated behind in-app purchases with no price figures disclosed in the listing.

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Replika

Free
  • FreeFree
    • Basic conversations
    • Memory
  • Pro$7.99/month
    • All features
    • Voice calls
    • AR

Which should you pick?

Choose Capsule if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want deal tracking.
Capsule review

Choose Replika if

  • You need conversational ai.
  • You want to start without paying.
  • You work on Ios, Android, Web.
  • You also want memory.
Replika review

Questions people ask

Is Capsule or Replika better?
Neither clearly leads. Capsule starts at $19/month and Replika at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or Replika?
Replika has a free tier; the other does not. Paid plans start at $19/month for Capsule and Free for Replika.
Does Capsule or Replika run on more platforms?
Capsule runs on Web, Ios, Android. Replika runs on Ios, Android, Web.
Can I use Replika for free?
Yes. Replika has a free tier, so you can try it without paying. Capsule starts at $19/month.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Replika is typically brought in for.
What can Capsule do that Replika cannot?
Capsule covers Contact management, Deal tracking, Task management, Email sync. Replika covers Conversational AI, Memory, Emotional support, Voice calls. Both handle Web support, Ios support, Android support.
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