ERP · head to head
Epicor vs Infor

Epicor
ERP
A portfolio of separately acquired ERP products, not one system
- From
- $750/month
- Rated
- -
The short version
- Each has a real cost: Epicor epicor is a portfolio of separately acquired products rather than one system, so reviews, references and analyst coverage about Epicor as a brand can be misleading about the specific product you are being sold.; Infor no price, licensing minimum or contract term is published anywhere on the site; the only routes are a Let's Connect contact form, a demo request and a sales contact
- They diverge on capability: Epicor covers Kinetic, Infor covers Financial management.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Epicor and Infor actually diverge.
Identical on both: pricing model (subscription), free tier (No), platforms (Cloud, On-premise, Hybrid), user rating (Not yet rated), category (ERP).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Epicor
- Kinetic
- Prophet 21
- Eclipse
- BisTrack
- Cloud deployment
- Extensibility tooling
- Manufacturing execution
- Industry compliance
Only in Infor
- Financial management
- Supply chain
- Manufacturing
- Human resources
- Customer management
- AI engine
- Analytics
- Mobile apps
What people use each for
The jobs each tool is most often brought in to do.
Epicor
- A discrete manufacturer moving off spreadsheets and an accounting package onto a system that models routings and job costsnot Infor
- A wholesale distributor whose pricing, rebate and purchasing rules exceed what a general ERP handles without customisationnot Infor
- An electrical or plumbing distributor needing counter sales and trade-specific workflow out of the boxnot Infor
- A building materials dealer needing yard operations, delivery scheduling and configured product ordering in one systemnot Infor
Infor
- Cloud ERP for industrial manufacturing, distribution, food and beverage, automotive and fashionnot Epicor
- Supply chain and warehouse managementnot Epicor
- Human capital management and financial managementnot Epicor
- ESG and sustainability reportingnot Epicor
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Epicor
- Epicor is a portfolio of separately acquired products rather than one system, so reviews, references and analyst coverage about Epicor as a brand can be misleading about the specific product you are being sold.
- The products are highly customisable and are routinely customised, and heavily customised installations become expensive to upgrade, which is why long-standing customers frequently run versions several releases behind current.
- Cloud delivery is single-tenant hosting rather than multi-tenant SaaS, so you still own an upgrade decision and the regression testing that comes with it, and buyers who expected the SaaS model of no upgrades are surprised.
- Sales and delivery run through a mix of direct staff and partners depending on product and region, so accountability for a failed implementation can be genuinely ambiguous unless it is fixed in the contract before signature.
- The strongest coverage is in North American manufacturing and distribution, so an international group needing statutory compliance and local support across many countries has to test that coverage carefully rather than assume it.
Infor
- No price, licensing minimum or contract term is published anywhere on the site; the only routes are a Let's Connect contact form, a demo request and a sales contact
- Software is packaged by industry rather than sold as a general product with published editions
Pricing, plan by plan
Epicor
$750/month- Starter$750/month
- Core ERP
- Manufacturing
- Financial management
- Professional$1500/month
- Advanced ERP
- Advanced CRM
- Analytics
Infor
$500/month- Mid-Market$500/month
- Core ERP
- Industry functionality
- Basic analytics
- Enterprise$2000/month
- Advanced ERP
- AI capabilities
- Advanced analytics
Which should you pick?
Choose Epicor if
- You need kinetic.
- You work on Cloud, On-premise, Hybrid.
- You also want prophet 21.
Choose Infor if
- You need financial management.
- You work on Cloud, On-premise, Hybrid.
- You also want supply chain.
Questions people ask
- Is Epicor or Infor better?
- Neither clearly leads. Epicor starts at $750/month and Infor at $500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Epicor or Infor?
- Epicor starts at $750/month and Infor at $500/month.
- Does Epicor or Infor run on more platforms?
- Both run on Cloud, On-premise, Hybrid, so platform support will not decide this one for you.
- What is Epicor best used for?
- Epicor is most often used for a discrete manufacturer moving off spreadsheets and an accounting package onto a system that models routings and job costs, a wholesale distributor whose pricing, rebate and purchasing rules exceed what a general erp handles without customisation, an electrical or plumbing distributor needing counter sales and trade-specific workflow out of the box, a building materials dealer needing yard operations, delivery scheduling and configured product ordering in one system. Of those, a discrete manufacturer moving off spreadsheets and an accounting package onto a system that models routings and job costs and a wholesale distributor whose pricing, rebate and purchasing rules exceed what a general erp handles without customisation are not what Infor is typically brought in for.
- What can Epicor do that Infor cannot?
- Epicor covers Kinetic, Prophet 21, Eclipse, BisTrack. Infor covers Financial management, Supply chain, Manufacturing, Human resources.
Answered from the vendors’ own pages
Epicor: Which Epicor product am I actually being sold?
Ask explicitly, by name. Kinetic, Prophet 21, Eclipse and BisTrack are different systems with different roadmaps. Then ask for references on that specific product, in your industry, at your size.
Infor: Where can I find published pricing for Infor cloud software?
Infor does not publish standard pricing on its website. The company directs customers to contact their sales team directly through 'Let's Connect' forms and 'Contact Us' links for custom quotes.
SourceEpicor: Is Epicor Kinetic a true SaaS product?
It is delivered as a hosted single-tenant service on Azure. You get vendor-managed infrastructure, but you do not get the multi-tenant model where the vendor upgrades everyone at once and no upgrade project exists.
Infor: Does Infor offer product demos before purchasing?
Yes. Infor's website includes calls-to-action to explore solutions, view demos, and connect with the sales team to discuss your needs.
SourceEpicor: How much should I customise?
Less than you will want to. Every modification is something to retest and potentially rework at each upgrade, and the accumulation of them is the main reason customers get stranded on old versions. Push hard on whether a requirement is genuinely a differentiator before building for it.
Infor: What types of products does Infor sell?
Infor specializes in cloud enterprise software solutions including industry-specific CloudSuites, AI agents, and integrated business applications for various industries.
SourceEpicor: Direct or partner implementation?
Both exist. The partner's track record on your product and industry matters more than the vendor's, so ask who will staff the project, request their references, and put named staff into the statement of work.
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